Sr. Crisis Communications Manager (Remote)

CrowdStrike; Sunnyvale (CA); Remote; USD 120,000 - 200,000; Full time

Job summary

An established industry player in cybersecurity is seeking a Senior Manager of Crisis Communications to lead their response to high-profile issues. This role is pivotal in developing clear, effective communication strategies during crises, collaborating with diverse teams to protect the corporate brand. The ideal candidate will have extensive experience in crisis communications, particularly within cybersecurity, and will thrive in a fast-paced environment. Join a forward-thinking firm that values innovation and offers a flexible work culture, competitive compensation, and opportunities for professional growth.

Benefits

Remote-friendly work culture

Competitive compensation and equity packages

Wellness programs

Generous vacation policies

Paid parental leave

Professional development opportunities

Employee resource groups

Vibrant office culture

Qualifications

• 10-12 years of experience in crisis communications, preferably in cybersecurity.
• Strong understanding of cybersecurity threats and incident response.

Responsibilities

• Lead and execute communication strategies for crisis situations.
• Manage media inquiries and engage with reporters during crises.

Skills

Crisis Communications

Media Relations

Strategic Thinking

Cybersecurity Knowledge

Cross-Functional Collaboration

Job description

Sr. Crisis Communications Manager (Remote)

Join to apply for the Sr. Crisis Communications Manager (Remote) role at CrowdStrike.

About CrowdStrike

As a global leader in cybersecurity, CrowdStrike protects the people, processes, and technologies that drive modern organizations. Since 2011, our mission has been to stop breaches, redefining modern security with our AI-native platform. We serve customers across all industries, ensuring their businesses run smoothly and their communities stay safe. We foster a culture that offers flexibility and autonomy, welcoming passionate, innovative, and customer-focused professionals. Join us in a mission that truly matters—shaping the future of cybersecurity.

About The Role

The Senior Manager of Crisis Communications will lead CrowdStrike’s response to high-profile issues, developing and managing communications during all stages of internal and external crises. This role requires delivering transparent, clear messages tailored to diverse audiences. You will collaborate with internal teams—such as product, engineering, and customer-facing units—and external agency partners on a global scale. The ideal candidate possesses deep media landscape knowledge, experience with cyber incidents, and a proven track record of protecting corporate brands. You will work closely with experts across the organization and executive leadership to address challenging problems and make an immediate impact.

What You’ll Do

1. Lead Crisis Response: Develop and execute communication strategies for various situations, often under tight deadlines.
2. Media Relations: Act as the main contact for media inquiries related to crises, engaging with reporters and editors.
3. Cross-Functional Coordination: Collaborate with Product, Engineering, Legal, Customer Success, and other teams to align on crisis communication strategies.
4. Brand Protection: Create strategies to communicate effectively and safeguard our brand during high media attention periods.
5. Content Creation: Draft statements, Q&As, and talking points to maintain transparency and manage public perception.
6. Strategic Thinking: Maintain composure and navigate rapidly evolving situations with strategic and tactical insight.

What You’ll Need

• Experience: 10-12 years in crisis communications, preferably in cybersecurity or security environments, with experience in global or federal cybersecurity contexts.
• Cybersecurity Knowledge: Strong understanding of cybersecurity threats, incident response, and security research, with certifications like CISSP or CISM being advantageous.
• Media Relations Skills: Proven ability to manage press inquiries, craft key messages, and communicate complex technical issues clearly and confidently.
• Cross-Functional Collaboration: Successful experience working with diverse teams in a global organization.
• Self-Starter: Ability to work independently in a fast-paced, unpredictable environment.

Geographic preference: Based on the Pacific Time Zone.

Benefits of Working at CrowdStrike

• Remote-friendly and flexible work culture
• Competitive compensation and equity packages
• Wellness programs—physical and mental
• Generous vacation and holiday policies
• Paid parental and adoption leave
• Professional development opportunities
• Employee resource groups and volunteer programs
• Vibrant office culture with top amenities
• Great Place to Work Certified globally

CrowdStrike is an equal opportunity employer committed to diversity and inclusion. We support veterans and individuals with disabilities. For assistance, contact [e-mail]. We participate in E-Verify and ensure equal pay for equal work, with a salary range of $120,000 - $200,000 in the U.S., depending on experience and location.

Expected close date: 05-28-2025.

Additional Details

• Senior level: Mid-Senior level
• Employment type: Full-time
• Job functions: Marketing, Public Relations, Writing/Editing
• Industry: Computer and Network Security