Clinical Diabetes Sales Specialist - San Francisco, CA

Tandem Diabetes Care; San Francisco (CA); Remote; USD 107,000 - 132,000; Full time

Job summary

Join a forward-thinking company dedicated to transforming diabetes care through innovative technology. In this remote role, you'll be at the forefront of promoting cutting-edge insulin delivery systems, collaborating with healthcare professionals, and educating patients on diabetes management. Your expertise will directly impact the lives of those living with diabetes, making this position not just a job, but a meaningful opportunity to contribute to a healthier future. Embrace a culture that values joy, growth, and teamwork while pushing the boundaries of what's possible in diabetes care.

Benefits

Equity Options

Comprehensive Health Benefits

Flexible Work Hours

Professional Development Opportunities

Remote Work Options

Wellness Programs

Generous Paid Time Off

Qualifications

• 2 years' experience in patient education on diabetes technology.
• Advanced Diabetes Education Professional Credential required.

Responsibilities

• Promote and sell Tandem Diabetes products in assigned territory.
• Build relationships with healthcare providers to support product adoption.

Skills

Patient Education

Clinical Sales

Diabetes Management

Relationship Building

CRM Tools

Education

RN, RD or RPh

Certified Diabetes Care and Education Specialist (CDCES)

Board Certified, Advanced Diabetes Management (BC-ADM)

Tools

CRM Software

Job description

Description

GROW WITH US:

Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We'd love for you to team up with us to "innovate every day," put "people first," and take the "no-shortcuts" approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME:

Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control -IQ+ technology - an advanced predictive algorithm that automates insulin delivery.

But we're so much more than that. Our company's human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at https://www.tandemdiabetes.com/

WHEN & WHERE YOU'LL WORK:

This is a remote, field-based position. The ideal candidate will reside in and cover the San Francisco, Palo Alto and San Francisco Peninsula area.

This role will require car travel up to 80% of time.

A DAY IN THE LIFE:

Directly responsible for the promotion and sale of Tandem Diabetes products and clinical services within an assigned territory in partnership with a Territory Manager ("territory sales team"). The territory sales team is expected to work together to plan and ensure achievement of sales goals through clinical acceptance of Tandem products' insulin pump therapy. Identifies potential customers, establishes and develops business relationships to facilitate the sales of Tandem Diabetes' products and clinical services. Uses clinical expertise to provide account sales support and continuing education in direct contact to patients, physicians and their staff on the technical use of insulin pump therapy and special considerations related to pump therapy in the marketplace in order to generate sales. Promotes Tandem Diabetes products and services by providing additional education on topics such as diabetes self-management skills, emergency management and community resources as determined by client needs.

Clinical Diabetes Sales Specialists at Tandem are also responsible for:

• Partner with the Territory Manager to drive sales growth and support business objectives in the assigned territory.


• Build and maintain strong professional relationships with healthcare providers (e.g., endocrinologists, CDCEs, NPs, RNs) to support the adoption of Tandem Diabetes products and services.


• Identify and qualify sales leads using available tools and execute effective strategies to convert prospects into customers.


• Deliver compelling clinical and product presentations that differentiate Tandem's offerings in terms of technology, outcomes, and patient care.


• Provide in-person and virtual training to patients, caregivers, and healthcare professionals on Tandem's insulin pump products and diabetes management solutions.


• Educate customers on industry trends, emerging technologies, and Tandem's role in improving diabetes outcomes.


• Support onboarding and recertification of Tandem Pump Trainers, ensuring consistent and effective product education across the territory.


• Collaborate with cross-functional teams, including Clinical Support and Customer Technical Support, to resolve post-sale issues and optimize patient satisfaction.


• Maintain accurate records and territory activity using CRM tools; complete all required reports and documentation in a timely manner.


• Attend regional meetings, trade shows, and corporate trainings to stay aligned with company initiatives and clinical advancements.

WHAT YOU'LL NEED:

• RN, RD or RPh or equivalent combination of education and applicable job experience.


• Advanced Diabetes Education Professional Credential (Certified Diabetes Care and Education Specialist (CDCES) or Board Certified, Advanced Diabetes Management (BC-ADM) certified or eligible.


• Maintenance of registration and licensure through clinical education.


• Continuing education on patient education on the technical use of diabetes technology and special considerations related to pump therapy in the marketplace.


• 2 years' experience coordinating and conducting patient education on the technical use of diabetes technology (experience with video remote education preferred).

EXTRA AWESOME:

• 1 year of related diabetes/endocrinology industry experience preferred.

WHY YOU'LL LOVE WORKING HERE:

At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie. This is just one of the ways we stay awesome! Explore the benefits and reasons to love Tandem at https://www.tandemdiabetes.com/careers.

BE YOU, WITH US!

We embrace the value that every single one of us brings to the table. But sometimes we forget that when we don't meet 100% of a job description's criteria - maybe you're feeling that way right now? We encourage you to apply anyway. Because we want you to be you, with us.

Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization, and we welcome applications from a wide range of candidates. Selection for roles will be based on individual merit alone.

COMPENSATION & BENEFITS:

The base pay for this position is $107,900 - $131,900 annually, with a target earning potential of $132,900 - $156,900 annually. Base pay will vary based on job-related knowledge, skills, experience and may also fluctuate depending on candidate's location and the overall job market. In addition to base pay, Tandem offers a competitive compensation package that includes equity and a robust benefits package.

YOU SHOULD KNOW:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and other similar, applicable state and local laws. A conditional offer of employment from Tandem is contingent upon successful completion of a pre-employment screening process comprised of a drug test (excluding marijuana) and background check, which includes a review of criminal history information.

Tandem has good cause to conduct a review of criminal history for this position as this position will have access to customer's protected health information and regular contact with customers. This review is required to ensure that individuals in such roles uphold high standards of trust and integrity so as to protect the interests of our customers, employees, and stakeholders.

REFERRALS:

We love a good referral! If you know someone who would be a great fit for this position, please share!

SPONSORSHIP:

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

APPLICATION DEADLINE:

The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications.

Make a move that matters. Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow.

#LI-Remote

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.