SR Coordinator IT

Universal Logistics Holdings; Virginia (MN); On-site; USD 42,000 - 54,000; Full time

Job summary

Universal Logistics Holdings is seeking an IT support technician to join its operations team supporting a manufacturing and office environment. You will install, configure, and maintain PC/LAN systems, provide timely resolutions to IT issues, and participate in system upgrades and projects.

Ideal candidates have a Technical Institute or Associate Degree, 2+ years IT experience, working knowledge of Windows and networking, and strong communication skills to collaborate with vendors and internal

Qualifications

• Technical Institute or Associate Degree in Computer Science, Information Systems, or a related field (or equivalent experience/certifications).
• 2+ years of IT support experience in a manufacturing or office environment preferred.
• Strong understanding of PC hardware, LAN troubleshooting, and workstation software.
• Working knowledge of Microsoft Windows OS, Microsoft Office Suite, and basic networking.
• Experience with VMware, SQL Server, or Visual Basic (VB) is a plus.
• Ability to work independently, prioritize tasks, and meet deadlines.
• Strong written and verbal communication skills.
• Commitment to customer service and effective teamwork.

Responsibilities

• Install, configure, and maintain PC/LAN systems, software, cabling, and related hardware.
• Provide technical support for low‑to medium‑complexity issues with timely, accurate resolution.
• Monitor IT systems to identify issues early and address them proactively.
• Participate in IT projects including upgrades, system enhancements, and infrastructure improvements.
• Document and track incidents, service requests, and resolutions according to IT standards.
• Support assembly‑line downtime tracking and reporting.
• Collaborate with corporate IT teams and external vendors to resolve complex technical issues.
• Follow all Quality and Environmental Management System policies and procedures.

Skills

PC hardware

LAN troubleshooting

workstation software

Microsoft Windows OS

Microsoft Office Suite

basic networking

customer service

Education

Technical Institute/Associate Degree in CS or IS

Tools

VMware

SQL Server

Visual Basic

Job description

Are you looking to join a dynamic team that provides its people with the tools to be successful and opportunities to grow?

Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains.

Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc., is a leading third party logistics provider (3PL) that offers a broad scope of services throughout the entire supply chain. LINC’s experienced management team, with its state-of-the-art technology, provides customized logistics solutions to its customers resulting in proven efficiencies and savings.

Our operation is based in Arlington, TX and supports General Motors in the area. We manage and operate a warehouse facility providing pick and pack, sequencing, and inventory management support.

Essential Duties & Responsibilities

• Install, configure, and maintain PC/LAN systems, software, cabling, and related hardware.
• Provide technical support for low‑to medium‑complexity issues with timely, accurate resolution.
• Monitor IT systems to identify issues early and address them proactively.
• Participate in IT projects including upgrades, system enhancements, and infrastructure improvements.
• Document and track incidents, service requests, and resolutions according to IT standards.
• Support assembly‑line downtime tracking and reporting.
• Manage, track, and report on the plant’s 6S program.
• Fulfill internal and external data requests as needed.
• Assist with physical setup, maintenance, and relocation of IT hardware.
• Track IT equipment and supply inventory, and notify leadership when items need replenishment.
• Collaborate with corporate IT teams and external vendors to resolve complex technical issues.
• Follow all Quality and Environmental Management System policies and procedures.
• Perform other duties as assigned.

Job Requirements

• Technical Institute or Associate Degree in Computer Science, Information Systems, or a related field (or equivalent experience/certifications).
• 2+ years of IT support experience in a manufacturing or office environment preferred.
• Strong understanding of PC hardware, LAN troubleshooting, and workstation software.
• Working knowledge of Microsoft Windows OS, Microsoft Office Suite, and basic networking.
• Experience with VMware, SQL Server, or Visual Basic (VB) is a plus.
• Ability to work independently, prioritize tasks, and meet deadlines.
• Strong written and verbal communication skills.
• Commitment to customer service and effective teamwork.