SR Coordinator IT

Relha LLC; Arlington, Northern (TX, KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Universal Logistics Holdings, Inc. is seeking an IT Support Technician for our Arlington, TX facility. You will install, configure, and maintain PC/LAN systems, provide technical support, and monitor IT systems to prevent issues.

You will participate in IT projects, document incidents, and support downtime tracking and 6S program management. The role requires a Technical Institute or Associate Degree in computer science or related field and 2+ years in IT support, preferably in manufacturing.

Qualifications

• Technical Institute or Associate Degree in Computer Science, Information Systems, or a related field (or equivalent experience/certifications).
• 2+ years of IT support experience in a manufacturing or office environment preferred.
• Strong understanding of PC hardware, LAN troubleshooting, and workstation software.
• Working knowledge of Microsoft Windows OS, Microsoft Office Suite, and basic networking.
• Experience with VMware, SQL Server, or Visual Basic (VB) is a plus.
• Ability to work independently, prioritize tasks, and meet deadlines.
• Strong written and verbal communication skills.
• Commitment to customer service and effective teamwork.

Responsibilities

• Install, configure, and maintain PC/LAN systems, software, cabling, and related hardware.
• Provide technical support for low- to medium-complexity issues with timely, accurate resolution.
• Monitor IT systems to identify issues early and address them proactively.
• Participate in IT projects including upgrades, system enhancements, and infrastructure improvements.
• Document and track incidents, service requests, and resolutions according to IT standards.
• Support assembly-line downtime tracking and reporting.
• Manage, track, and report on the plant’s 6S program.
• Fulfill internal and external data requests as needed.
• Assist with physical setup, maintenance, and relocation of IT hardware.
• Track IT equipment and supply inventory, and notify leadership when items need replenishment.
• Collaborate with corporate IT teams and external vendors to resolve complex technical issues.
• Follow all Quality and Environmental Management System policies and procedures.
• Perform other duties as assigned.

Skills

PC hardware

LAN troubleshooting

workstation software

Windows OS

Office Suite

Networking

VMware

SQL Server

Visual Basic

IT support

Education

Technical Institute or Associate Degree in Computer Science/Information Systems

Tools

VMware

SQL Server

Visual Basic

Job description

Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow?

Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains.

Universal has immediate career opportunities in your area. Apply today to become part of the Universal team!

Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc., is a leading third party logistics provider (3PL) that offers a broad scope of services throughout the entire supply chain. LINC's experienced management team, with its state-of-the-art technology, provides customized logistics solutions to its customers resulting in proven efficiencies and savings.

Our operation is based in Arlington, TX and supports General Motors in the area. We manage and operate a warehouse facility providing pick and pack, sequencing, and inventory management support.

Install, configure, and maintain PC/LAN systems, software, cabling, and related hardware.

Provide technical support for low‑ to medium‑complexity issues with timely, accurate resolution.

Monitor IT systems to identify issues early and address them proactively.

Participate in IT projects including upgrades, system enhancements, and infrastructure improvements.

Document and track incidents, service requests, and resolutions according to IT standards.

Support assembly‑line downtime tracking and reporting.

Manage, track, and report on the plant’s 6S program.

Fulfill internal and external data requests as needed.

Assist with physical setup, maintenance, and relocation of IT hardware.

Track IT equipment and supply inventory, and notify leadership when items need replenishment.

Collaborate with corporate IT teams and external vendors to resolve complex technical issues.

Follow all Quality and Environmental Management System policies and procedures.

Perform other duties as assigned.

Job Requirements

Technical Institute or Associate Degree in Computer Science, Information Systems, or a related field (or equivalent experience/certifications).

2+ years of IT support experience in a manufacturing or office environment preferred.

Strong understanding of PC hardware, LAN troubleshooting, and workstation software.

Working knowledge of Microsoft Windows OS, Microsoft Office Suite, and basic networking.

Experience with VMware, SQL Server, or Visual Basic (VB) is a plus.

Ability to work independently, prioritize tasks, and meet deadlines.

Strong written and verbal communication skills.

Commitment to customer service and effective teamwork.