IT Systems & Logistics Support Coordinator

Universal Logistics Holdings; Virginia (MN); On-site; USD 42,000 - 54,000; Full time

Job summary

Universal Logistics Holdings is seeking an IT support technician to join its operations team supporting a manufacturing and office environment. You will install, configure, and maintain PC/LAN systems, provide timely resolutions to IT issues, and participate in system upgrades and projects.

Ideal candidates have a Technical Institute or Associate Degree, 2+ years IT experience, working knowledge of Windows and networking, and strong communication skills to collaborate with vendors and internal

Qualifications

• Technical Institute or Associate Degree in Computer Science, Information Systems, or a related field (or equivalent experience/certifications).
• 2+ years of IT support experience in a manufacturing or office environment preferred.
• Strong understanding of PC hardware, LAN troubleshooting, and workstation software.
• Working knowledge of Microsoft Windows OS, Microsoft Office Suite, and basic networking.
• Experience with VMware, SQL Server, or Visual Basic (VB) is a plus.
• Ability to work independently, prioritize tasks, and meet deadlines.
• Strong written and verbal communication skills.
• Commitment to customer service and effective teamwork.

Responsibilities

• Install, configure, and maintain PC/LAN systems, software, cabling, and related hardware.
• Provide technical support for low‑to medium‑complexity issues with timely, accurate resolution.
• Monitor IT systems to identify issues early and address them proactively.
• Participate in IT projects including upgrades, system enhancements, and infrastructure improvements.
• Document and track incidents, service requests, and resolutions according to IT standards.
• Support assembly‑line downtime tracking and reporting.
• Collaborate with corporate IT teams and external vendors to resolve complex technical issues.
• Follow all Quality and Environmental Management System policies and procedures.

Skills

PC hardware

LAN troubleshooting

workstation software

Microsoft Windows OS

Microsoft Office Suite

basic networking

customer service

Education

Technical Institute/Associate Degree in CS or IS

Tools

VMware

SQL Server

Visual Basic

Job description

Universal Logistics Holdings is seeking an IT support technician to join its operations team supporting a manufacturing and office environment. You will install, configure, and maintain PC/LAN systems, provide timely resolutions to IT issues, and participate in system upgrades and projects.

Ideal candidates have a Technical Institute or Associate Degree, 2+ years IT experience, working knowledge of Windows and networking, and strong communication skills to collaborate with vendors and internal