SR Supervisor IT

Universal Logistics Holdings, Inc.; Michigan; On-site; USD 70,000 - 100,000; Full time

Job summary

Universal Logistics Holdings, Inc. is seeking an IT Supervisor to oversee day-to-day technology operations at the Lake Orion, MI facility supporting GM operations. You will lead on-site IT staff, coordinate projects, and ensure uptime of critical systems.

The role requires 3+ years in IT support with strong Windows, networking, and WMS/ERP experience, plus leadership abilities for a fast-paced logistics environment.

Qualifications

• 3+ years of IT support, systems administration, or infrastructure experience.
• Experience supporting warehouse, distribution, manufacturing, or logistics operations is highly preferred.
• Strong knowledge of Windows OS, Microsoft 365, networking, hardware support, and troubleshooting.

Responsibilities

• Supervise and support the daily activities of on-site IT personnel and third-party technology providers.
• Ensure the availability, reliability, and performance of warehouse and business-critical systems.
• Coordinate troubleshooting and resolution of hardware, software, network, printer, scanner, and workstation issues.
• Support WMS, inventory control systems, RF technology, and related operational applications.
• Lead technology implementations, upgrades, and improvement initiatives.

Skills

Windows OS

Microsoft 365

Networking

WMS support

Leadership

Education

Associate's or Bachelor's degree in IT / CS

Tools

WMS

RF scanning

ERP

Servers

Job description

## SR Supervisor ITApplylocations: LINC-LAKE ORION, MItime type: Full timeposted on: Posted Todayjob requisition id: JR129466Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area. Apply today to become part of the Universal team!Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc., is a leading third-party logistics (3PL) provider offering customized supply chain solutions across North America. Through experienced leadership, proven operational processes, and advanced technology, LINC delivers warehousing, transportation, inventory management, sequencing, and value-added logistics services for some of the world's largest manufacturers.This position is based in **Lake Orion, Michigan**, supporting **General Motors operations**. The facility provides warehouse services including pick and pack, sequencing, inventory management, and material flow support for critical production operations.### ### **Position Summary**The IT Supervisor is responsible for overseeing the day-to-day technology operations that support a fast-paced warehouse and manufacturing environment. This individual will lead local IT support efforts, maintain critical systems and infrastructure, coordinate technology-related projects, and ensure operational continuity across the facility. The IT Supervisor will serve as the primary point of contact for technology issues while partnering closely with operations leadership, corporate IT teams, vendors, and customer representatives.### ### **Essential Duties and Responsibilities*** Supervise and support the daily activities of on-site IT personnel and third-party technology providers.* Ensure the availability, reliability, and performance of warehouse and business-critical systems.* Coordinate troubleshooting and resolution of hardware, software, network, printer, scanner, and workstation issues.* Support Warehouse Management Systems (WMS), inventory control systems, RF technology, and related operational applications.* Manage user account administration, system access, and security compliance.* Maintain network infrastructure, servers, workstations, and peripheral equipment.* Lead technology implementations, upgrades, and improvement initiatives.* Coordinate with corporate IT teams to ensure facility technology standards are maintained.* Develop and maintain IT documentation, system procedures, and recovery plans.* Monitor system performance and proactively identify opportunities for improvement.* Provide technical training and support to operations and administrative personnel.* Ensure compliance with customer, corporate, and cybersecurity requirements.### ### **Qualifications*** Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred.* 3+ years of IT support, systems administration, or infrastructure experience.* Previous leadership or supervisory experience preferred.* Experience supporting warehouse, distribution, manufacturing, or logistics operations is highly preferred.* Strong knowledge of Windows operating systems, Microsoft 365, networking, hardware support, and troubleshooting.* Experience with WMS, ERP, RF scanning technology, and inventory management systems is a plus.* Ability to manage multiple priorities in a fast-paced operational environment.* Excellent communication, organizational, and problem-solving skills.### About UsUniversal Logistics Holdings, Inc. (NASDAQ: ULH) is a holding company that owns subsidiaries engaged in providing a variety of customized transportation and logistics solutions throughout the United States, Mexico, and Canada. Our operating subsidiaries provide customers with supply chain solutions that can be scaled to meet their changing demands and volumes. Universal’s consolidated subsidiaries offer customers a broad array of services across the entire supply chain, including Contract Logistics, Dedicated Transportation, Intermodal, and Trucking.