Sr Content Designer - UX

Search Partner Group; Arlington (TX); Hybrid; USD 95,000 - 130,000; Full time

Job summary

Search Partner Group, LLC is seeking a Senior Content Designer - UX to shape intuitive, customer-centered digital experiences across web, mobile, and enterprise platforms. This role emphasizes UX writing and content design over marketing copy, collaborating with Product, UX/UI Design, Engineering, Research, Marketing, and Legal to ensure accessible, clear content.

A portfolio demonstrating UX writing and content design is required to be considered for this position.

Qualifications

• 7+ years in UX writing, content design, or related discipline.
• Significant UX experience shaping content within digital products.
• Portfolio demonstrating UX writing and content design required.
• Experience collaborating with Product, UX/UI Design, Engineering and stakeholders.
• Strong understanding of usability, information architecture, and accessibility.

Responsibilities

• Lead content strategy and UX writing across digital products.
• Create concise UX content for navigation, CTAs, forms, onboarding, errors, and messages.
• Partner with product managers, designers, and engineers through the lifecycle.
• Use research, usability testing, analytics, and feedback to guide content decisions.
• Help define UX content strategy, voice, tone, and standards.
• Contribute to information architecture, user flows, and prototypes alongside design.
• Work in Figma with design and product teams.
• Build scalable content standards and reusable patterns.
• Ensure content is accessible and plain-language, WCAG compliant.
• Support usability studies, content testing, and A/B experiments.
• Collaborate with Legal, Compliance, and Marketing to meet requirements.
• Serve as a senior SME for UX content and best practices.

Skills

UX writing

Content design

Cross-functional collaboration

Accessibility (WCAG)

Research & analytics

Agile teams

Education

Bachelor's degree (English, Communications, Journalism, HCI, Marketing, or related)

Tools

Figma

Jira

Content management systems

A/B testing platforms

Job description

Senior Content Designer - UX

Location: Nationwide / Remote, with required onsite work in Arlington, TX one week every three weeks

Base Salary: $95,000-$130,000

Employment Type: Full-Time

About the Opportunity

We are seeking an experienced Senior Content Designer - UX to help shape intuitive, customer-centered digital experiences across web, mobile, and enterprise platforms. This is not a traditional copywriting, marketing content, or editorial role. We are specifically looking for someone with significant UX writing and content design experience who understands how content, design, research, and product strategy work together to guide users through digital experiences. The Senior Content Designer will partner closely with Product, UX/UI Design, Engineering, Research, Marketing, Legal, and other stakeholders to develop clear, concise, accessible content that improves the customer experience from discovery through launch and ongoing optimization. A portfolio demonstrating UX writing and content design work is required to be considered for this position.

What You'll Do

• Lead content strategy and UX writing across digital products, including mobile applications, websites, customer-facing tools, and internal software.
• Create clear, concise, intuitive short-form UX content, including:
  • Navigation and labels
  • Calls-to-action and buttons
  • Forms and user prompts
  • Onboarding experiences
  • Error and empty states
  • Notifications and in-app messaging
  • Customer journey and workflow guidance
• Partner with Product Managers, Product Designers, UX professionals, and Engineers throughout the entire product lifecycle, from discovery and design through development, launch, and iteration.
• Use customer research, usability testing, analytics, and feedback to inform content decisions and improve the user experience.
• Help define UX content strategy, voice and tone, terminology, and content standards across digital products.
• Contribute to information architecture, user flows, wireframes, and prototypes, developing content alongside the design process rather than after designs are complete.
• Work within tools such as Figma to collaborate directly with design and product teams.
• Build and maintain scalable content standards, including UX writing guidelines, terminology, reusable content patterns, and content components.
• Ensure digital content is accessible, inclusive, and written in plain language while supporting WCAG accessibility standards.
• Support usability studies, content testing, and A/B experimentation to evaluate and continuously improve digital experiences.
• Partner with Legal, Compliance, and Marketing to meet business and regulatory requirements without sacrificing usability or clarity.
• Serve as a senior UX content subject matter expert, helping establish best practices and raise the quality of content design across product teams.

What We're Looking For

7+ years of professional experience in UX writing, content design, content strategy, digital product content, or a closely related discipline. Significant UX experience is required. Candidates should have direct experience designing content as part of a user experience, not simply writing marketing or editorial content. Demonstrated experience writing and designing content for shipped digital products, including mobile apps, web applications, customer-facing platforms, or enterprise software. Strong understanding of user-centered design, customer journeys, information architecture, interaction design, and usability principles. Exceptional writing and editing skills with an ability to simplify complex concepts into clear, concise, actionable content. Experience working on Agile, cross-functional product teams with Product, UX/UI Design, Engineering, and other stakeholders. Ability to use research, analytics, usability testing, and customer feedback to inform content decisions. Experience collaborating within modern design workflows and tools such as Figma. Working knowledge of WCAG accessibility standards, plain-language principles, and inclusive content practices. Strong communication and presentation skills with the ability to advocate for the customer and influence product decisions. Ability to manage multiple initiatives across product teams while maintaining a high standard of quality. Bachelor's degree in English, Communications, Journalism, Human-Computer Interaction, Marketing, or a related discipline.

Preferred Experience

• Experience building or contributing to a UX content design system, UX writing style guide, terminology framework, or pattern library.
• Experience with native iOS and Android product content.
• Familiarity with Figma, Jira, content management systems, and A/B testing platforms.
• Experience with localization and multilingual digital experiences.
• Experience in complex customer journeys or highly considered consumer experiences.
• Agency experience is helpful but not required.
• Experience responsibly incorporating AI-assisted tools into content design workflows is a plus.

Portfolio Required

A portfolio link must be included with your application to be considered. For this search, the portfolio is especially important. We are looking for examples that demonstrate actual UX writing and content design, including:

• Web and mobile product experiences
• User journeys and workflows
• Onboarding flows
• Navigation systems
• Calls-to-action and interface language
• Error, empty, and success states
• Short-form product content
• Content strategy and decision-making
• Collaboration with Product and UX/UI Design teams
• The rationale behind content decisions and, where available, measurable outcomes

Candidates whose portfolios primarily feature blogs, journalism, PR, advertising copy, long-term marketing content, social media, or editorial writing without substantial UX/product examples are unlikely to be a fit.

Work Location & Travel

This position is open to qualified candidates nationwide. The role requires the ability to work onsite in Arlington, Texas, for one week every three weeks. Candidates must be able to meet this recurring onsite requirement.

Compensation

Base Salary: $95,000-$130,000, depending on experience and qualifications.

Work Authorization

Applicants must be legally authorized to work in the United States without employer sponsorship now or in the future.