Sr. Configuration Engineer - Workforce Management Systems

Foot Locker; United States; On-site; USD 120,000 - 170,000; Full time

Job summary

Foot Locker is seeking an experienced Sr. Engineer, Workforce Management Technology to lead UKG Pro WFM implementation across our global footprint.

You'll own design, configuration, and optimization of labor forecasting, scheduling, timekeeping, and analytics in a scalable enterprise setting. You will collaborate with HR Technology, Payroll, Store Operations, and IT to deliver automation, integrations, and continuous improvement for a disruptive, customer-focused retail business based in the US,

Qualifications

• Experience with UKG Pro WFM and Dimensions.
• Strong knowledge of workforce management processes.
• Experience with HR technology integrations.
• Ability to design scalable technical solutions.

Responsibilities

• Own UKG Pro WFM solution design and configuration.
• Lead deployment and production stabilization.
• Develop integrations with HR, payroll, IAM, and store systems.
• Partner with stakeholders to automate workforce processes.

Skills

UKG Pro WFM

Workforce Management

Labor Forecasting

Advanced Scheduling

Timekeeping

Absence Management

Analytics

System Integrations

Tools

UKG Boomi

REST APIs

File Interfaces

Middleware

Event-driven Integrations

Job description

Overview

Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression.

As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand. We’re looking for great people who want to influence culture and the generation that is shaping what’s next.

Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the communities we serve.

Come change the game with us.

Thos position is 100% remote; US only

At this time, Foot Locker will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization)

Foot Locker, Inc. is seeking an experienced Sr. Engineer, Workforce Management Technology (UKG Pro WFM) to support, enhance, modernize, and optimize the company’s global Workforce Management technology ecosystem. This role serves as a technical lead and subject matter expert for UKG Pro Workforce Management (Dimensions) and associated Workforce Management capabilities including labor forecasting, scheduling optimization, timekeeping, attendance, absence management, workforce analytics, and labor compliance.

The position will be responsible for the design, configuration, development, testing, integration, implementation, and support of global Workforce Management solutions supporting corporate, distribution center, and retail operations. The ideal candidate possesses deep expertise in UKG Pro WFM, retail labor management processes, workforce compliance requirements, and enterprise integrations across HR, Payroll, Identity Management, and Retail technologies.

This role partners closely with HR Technology, Payroll, Store Operations, Global Workforce Management, Enterprise Architecture, and Product teams to deliver scalable and innovative workforce solutions that improve teammate experience, labor productivity, operational efficiency, and business outcomes.

Responsibilities

UKG Pro WFM Solution Ownership

• Serve as a primary technical expert and solution lead for UKG Pro WFM (Dimensions).

• Configure and support UKG modules including:

• Timekeeping

• Advanced Scheduling

• Labor Forecasting

• Attestation

• Accruals and Absence Management

• Workforce Analytics

• Employee Self-Service

• Manager Self-Service

• Labor Compliance

• Design and implement workforce rules, pay rules, work rules, accrual policies, scheduling policies, and workforce administration processes.

• Support global rollout activities and continuous enhancement initiatives across multiple countries and business units.

• Partner with business stakeholders to identify opportunities for automation, operational efficiency, and workforce optimization.

Workforce Management Application Delivery

• Lead solution design, configuration, development, testing, deployment, and production stabilization activities.

• Translate business requirements into scalable technical solutions aligned with enterprise architecture standards.

• Participate in roadmap planning and strategic Workforce Management transformation initiatives.

• Evaluate new UKG functionality and recommend adoption strategies to improve business capabilities.

UKG Configuration & Engineering

• Configure UKG Pro WFM components and maintain workforce rules, schedules, labor standards, and reporting structures.

• Design and develop integrations leveraging:

• UKG Boomi

• REST APIs

• File-based interfaces

• Middleware platforms

• Event-driven integrations

• Support custom workforce management extensions and automation solutions.

• Develop technical specifications and maintain configuration documentation.

Labor Forecasting & Optimization

• Support workforce demand planning and labor forecasting capabilities.

• Configure forecasting and scheduling models that align labor budgets with operational demands.

• Partner with operations teams to improve workforce productivity and labor utilization.

• Support workforce analytics and reporting initiatives that provide visibility into labor performance metrics.

Production Support & Operational Excellence

• Lead resolution of complex production issues across UKG Pro WFM environments.

• Perform root-cause analysis and implement long-term corrective actions.

• Support platform upgrades, releases, service packs, feature enablement, and regression testing.

• Drive application stability, performance optimization, and support process improvement initiatives.

• Maintain adherence to SLAs, operational governance standards, and support metrics.

Integration & Enterprise Systems

• Design and support integrations between UKG Pro WFM and:

• HR Technology platforms

• Payroll systems

• Identity & Access Management solutions

• Retail Store Systems

• ERP platforms