Sr. Communications Mgr - Executive

Truist; Charlotte (NC); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid holidays

Job summary

Truist seeks an accomplished communications leader to craft executive messaging, drive internal and external communications, and advise senior leadership. You will shape narratives, develop strategic initiatives, and protect the firm’s reputation while aligning with culture and business priorities.

The role emphasizes office-centrism with in-office work five days a week, travel for events, and collaboration across divisions.

Qualifications

• Bachelor’s degree and 12+ years of relevant experience.
• Experience influencing executive leaders and leading major initiatives.
• Proven business and financial services acumen.
• Experience leading internal/external communications strategy.
• Strong interpersonal and relationship-building skills.
• Ability to manage complex stakeholder environments, influence others, meet tight deadlines, and manage risk.
• Experience managing agencies and vendors.
• Experience using data and analytics to drive decisions.

Responsibilities

• Translate complex business strategies into clear executive messaging.
• Develop stories and initiatives for external audiences aligned with strategy.
• Create memorable narratives connecting strategy to culture.
• Develop consistent themes and key messages across channels.
• Write remarks, posts, scripts, and major speeches in the CEO's voice.
• Produce enterprise-level communications strategies with cross-functional impact.
• Provide strategic guidance for the CEO and leadership team.
• Build alignment across high-impact stakeholders.
• Travel as needed to support executive speaking engagements.
• Provide crisis and reputation communications support.

Skills

Executive leadership

Strategic communications

Stakeholder management

Agency management

Analytics to drive decisions

Digital platforms & AI tools

Relationship building

Speechwriting & storytelling

Education

Bachelor's degree

Job description

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Please review the following job description:

Serves as an accomplished communications leader and individual contributor responsible for developing high-impact executive communications, including internal communications, change and crisis communications, external remarks, speeches, and other focused messaging. Provides deep expertise in a high-demand specialty area, along with enterprise-level strategic counsel that supports senior leadership priorities. Advances and protects Truist’s reputation and brand while helping promote and reinforce the company’s culture.

*****Position is office centric and is in office 5 days per week*****

Essential Duties And Responsibilities

• Executive Messaging: Translate complex business strategies into clear, compelling narratives.
• Outreach: Develop stories and initiatives for external audiences that align with strategy and objectives.
• Storytelling: Create memorable stories that connect strategy to purpose and culture.
• Messaging: Develop consistent themes, proof points, and key messages across channels that will be tailored for different audiences.
• Speechwriting: Write remarks, social media posts, video scripts, earnings-related communications, and major-event speeches in the CEO's authentic voice.
• Strategic initiatives: Produce enterprise-level or cross-functional communications strategies in high-skill specialty areas with large-scale impact.
• Leadership counsel: Provide direct strategic guidance for the CEO and executive leadership team.
• Stakeholder relationships: Build alignment across high-impact stakeholders.
• Event staffing and support: Travel as needed to support executive speaking engagements.
• Reputation: Provide crisis and reputation communications support.

Qualifications

Required Qualifications

• Bachelor’s degree and 12+ years of relevant experience.
• Experience influencing and advising executive leaders and leading major initiatives, demonstrating a track record of positive results.
• Demonstrated business and/or financial services industry acumen
• Proven experience in leading and creating internal/external communications strategy.
• Strong interpersonal and relationship-building skills
• Ability to manage complex stakeholder environments, influence others, meet tight deadlines, and manage risk.
• Experience managing agencies and vendors.
• Experience using data and analytics to drive decisions
• Proficient in digital platforms, AI tools, and basic media formats.

Preferred Qualifications

• Experience using data and analytics to drive decisions
• Financial literacy (earnings, investor relations, banking fundamentals

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation

• All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.
• Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
• Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during first year of employment, along with 10 sick days (also prorated), and paid holidays.
• For more details on Truist’s generous benefit plans, please visit our Benefits site.
• Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.
• As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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