As a Senior Commercial Lines Account Manager, you will help Mylo service the needs of small commercial clients in an innovative and efficient manner. You will help develop and maintain favorable internal and external relationships, positioning Mylo to deliver a superior end-to-end experience for business owners leveraging Mylo’s digital technology.
Responsibilities
- Oversee the servicing of a designated book of business in the areas of marketing, claims and administration
- Coordinate the renewal of current client business from origination to completion; assist in developing and cross‑selling of new business
- Research the root cause of policy‑related issues and implement solutions to resolve them
- Recommend potential enhancements or improvements to processes, products, and/or policies
- Use discretion and independent judgment when analyzing industry trends and providing relevant client guidance
- Provide consultative advice and strategic planning to clients, including developing, analyzing and recommending changes to coverage plans
- Develop and present coverage plan and renewal terms
- Assess and interpret exposure information from the client
- Analyze quotes from carriers to determine appropriate recommendations
- Interpret and evaluate policy terms to ensure adequate coverage for client’s identified exposures
- Participate in negotiations with carriers for new and renewal quotes
- Establish and maintain relationships and interfaces with clients, carriers, and other vendors
- Research and understand industry trends and government regulations
- Mentor and train other associates
Requirements
- Currently licensed for Property & Casualty Insurance
- Bachelor’s degree in business or related field; or equivalent education and work experience.
- 5-7 years’ experience with complex commercial property and casualty account management
- Excellent computer skills and working knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
- Effective time management skills necessary to prioritize workflow and manage priorities
- Ability to influence outcomes through professional, tactful negotiation and persuasion
- Strong analytical and problem‑solving skills
- Demonstrated interpersonal communication skills and ability to interact with Associates at all levels of responsibility
- Demonstrated presentation skills (preparation and execution)
- Ability to compile, analyze and interpret financial information and data to facilitate decision‑making
- Ability to attend meetings, educational workshops, carrier functions, staff meetings and social events as needed
Why You’ll Love Working at Mylo
- Competitive salary and annual bonus opportunities
- Medical, dental, and vision coverage
- 401(k) with company contribution
- Generous PTO, paid holidays, and wellness‑focused policies
- Modern tools and technology designed to make your work easier and more impactful