Sr. Commercial Lines Account Manager

The Jonus Group; Kansas City (KS); On-site; USD 70,000 - 110,000; Full time

Job summary

The Jonus Group is seeking a Senior Commercial Lines Account Manager in Kansas City to guide a portfolio of commercial clients, provide strategic coverage solutions, and ensure service excellence in a fast-paced environment.

You will act as the primary contact for clients, coordinate with producers and underwriters, manage renewals and endorsements, and uphold regulatory compliance while delivering tailored risk management recommendations.

Qualifications

• Bachelor's degree or equivalent work experience in a related field.
• Licensed Property and Casualty insurance practitioner with state-specific eligibility or active license.
• Minimum of 5 years in a commercial insurance account management role.
• Strong knowledge of commercial lines coverages, policy forms, and risk management.

Responsibilities

• Manage and maintain a portfolio of commercial accounts with current policies.
• Serve as primary client contact for insurance inquiries and support.
• Oversee renewals, endorsements, audits, and claims management.
• Collaborate with producers, underwriters, and carriers to pursue new business.
• Ensure compliance with industry regulations and internal guidelines.
• Coordinate with internal teams to ensure seamless account servicing.

Skills

Client relationships

Communication

Organization

Insurance software

MS Office

Education

Bachelor's degree in Business, Finance, Insurance, or related field

Property and Casualty license

Tools

Insurance management software

MS Excel

MS Word

MS Outlook

Job description

Job Title: Senior Commercial Lines Account Manager

Job Title: Senior Commercial Lines Account Manager

Job Summary

Seeking a highly motivated, detail-oriented, and experienced Senior Commercial Lines Account Manager to join a dynamic team. In this role, the selected candidate will serve as a trusted advisor to commercial clients, managing a diverse portfolio of accounts while offering comprehensive solutions to meet their business insurance needs. The ideal candidate is a proactive communicator with excellent organizational skills, a collaborative mindset, and a commitment to providing outstanding service. This position is a fantastic opportunity for someone who thrives in a fast-paced environment and is passionate about building strong client relationships.

Responsibilities

• Account Management: Manage and maintain a portfolio of commercial accounts, ensuring all policies are current, accurate, and tailored to the client's needs.
• Client Relationships: Develop and nurture long-term relationships with clients by serving as their primary point of contact for insurance-related inquiries and support.
• Policy Processing: Oversee the renewal process, policy changes, endorsements, audits, and claims management to ensure client satisfaction.
• Problem Solving: Analyze complex coverage issues and recommend customized insurance solutions to meet specific needs of commercial clients.
• Sales Support: Collaborate with producers, underwriters, and carriers to strategize on new business opportunities and present proposals to prospective clients.
• Compliance: Stay updated with insurance industry regulations and ensure all activities comply with applicable standards and guidelines.
• Team Collaboration: Partner with internal teams to ensure seamless execution of account servicing and retention efforts.

Qualifications/Requirements

Minimum Qualifications:

• Bachelor's degree in Business, Finance, Insurance, or related field, or equivalent work experience.
• Licensed in Property and Casualty insurance (state-specific licensing required, or ability to obtain within a specified timeframe).
• Experience: Minimum of 5 years in a commercial insurance account management role or closely related field.
• Strong knowledge of commercial lines coverages, policy forms, and risk management practices.
• Excellent customer service and interpersonal communication skills with the ability to cultivate and maintain client relationships effectively.
• Proficiency in insurance management software systems and Microsoft Office Suite (Word, Excel, Outlook).

Preferred Qualifications

• Industry designations such as CIC, CPCU, or ARM are highly desirable.
• Ability to multitask, prioritize, and exhibit high attention to detail in a fast-paced environment.
• Demonstrated expertise in conflict resolution and issue escalation.
• Strong analytical and critical thinking skills, with the ability to work independently under minimal supervision.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.