Commercial Lines Account Manager

The Jonus Group; Greenville (SC); On-site; USD 65,000 - 90,000; Full time

Job summary

The Jonus Group is seeking a Commercial Lines Account Manager in Greenville, SC to deliver detail-oriented account management and exceptional service for commercial insurance clients. You will oversee policy management, ensure proper coverage placement, and maintain strong client relationships to boost satisfaction and retention.

Ideal candidates bring proven account management experience in commercial insurance, licensing, and strong communication skills to coordinate with carriers and internal

Qualifications

• Experience as an Account Manager, preferably in commercial insurance.
• Active insurance license(s) per state regulations, or ability to obtain one.
• Strong knowledge of commercial insurance products, coverage options, and underwriting practices.
• Excellent interpersonal, communication, and problem-solving abilities.

Responsibilities

• Serve as the primary contact for commercial insurance clients and address inquiries.
• Manage policy renewals, endorsements, certificates, and changes.
• Build and maintain relationships with clients, carriers, and internal teams.
• Assess client needs and propose tailored insurance solutions.
• Negotiate terms, coverage, and pricing with underwriters to meet client requirements.
• Ensure regulatory compliance and accurate client records.
• Educate clients on policy details and updates to optimize coverage.
• Support sales in onboarding new clients and post-sale account support.
• Monitor market trends to provide competitive insurance solutions.

Skills

Account management

Client relations

Communication

Problem-solving

Organization

Multitasking

Insurance software

Education

Bachelor’s degree in Business/Finance/Insurance

Tools

Microsoft Office

Insurance software systems

Job description

Job Summary

The role of Commercial Lines Account Manager involves delivering detail-oriented account management and exceptional service for commercial insurance clients. This includes overseeing policy management, ensuring proper coverage placement, and maintaining strong client relationships to enhance satisfaction and retention.

Job Description

Commercial Lines Account Manager

Responsibilities

• Act as the primary contact for commercial insurance clients, offering guidance and addressing inquiries.
• Handle all aspects of account management, including policy renewals, endorsements, certificates, and changes.
• Cultivate and maintain strong relationships with clients, insurance carriers, and internal team members.
• Assess client needs and recommend tailored insurance solutions to protect their businesses.
• Negotiate terms, coverage, and pricing with underwriters and carriers to meet client requirements.
• Ensure compliance with regulatory standards and maintain accurate client records.
• Educate clients on policy details, updates, and opportunities to optimize coverage.
• Support sales teams in onboarding new clients and providing pre- and post-sale account support.
• Stay updated on market trends and industry developments to provide competitive insurance solutions.

Qualifications / Requirements

• Proven experience as an Account Manager, preferably in commercial insurance.
• Active insurance license(s) as required by state regulations, or the ability to obtain one.
• In-depth knowledge of commercial insurance products, coverage options, and underwriting practices.
• Strong interpersonal, communication, and problem-solving abilities.
• Proficiency in insurance software systems and Microsoft Office Suite.
• Exceptional organizational skills with the ability to multitask and prioritize in a dynamic environment.
• Bachelor’s degree in Business, Finance, Insurance, or a related field preferred; equivalent experience considered.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.