Sr. Commercial HVAC Service Technician

HTS Engineering Ltd.; Dallas (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Service Technician to join their dynamic team in Dallas. This role involves the installation, troubleshooting, and servicing of commercial HVACR equipment, ensuring customer satisfaction through effective communication and problem resolution. The ideal candidate will have at least three years of relevant experience, a strong work ethic, and the ability to work independently or as part of a team. Join a company that values individual success and offers opportunities for professional growth in a supportive environment. If you are passionate about HVAC systems and customer service, this is the perfect opportunity for you!

Qualifications

• 3+ years of experience in HVAC service work, including installation and troubleshooting.
• Must have own tools and a valid driver's license with a clean record.

Responsibilities

• Install, troubleshoot, and service commercial HVACR equipment and systems.
• Maintain customer rapport and document service actions accurately.

Skills

HVAC Service Experience

Communication Skills

Teamwork

Problem Solving

Education

High School Diploma

Technical Certification in HVAC

Tools

HVAC Tools

Job description

HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation, and maintenance including our employees, suppliers, customers, and end users.

Description:

The Service Technician will work independently or as part of a team which will be responsible for the installation, startup, troubleshooting, commissioning, and servicing of commercial HVACR equipment, systems, and units.

Job Duties:

1. Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
2. Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
3. Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
4. Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
5. Documents service and installation actions by completing forms, reports, logs, and records.
6. Maintains customer confidence by keeping service information confidential.
7. Updates job knowledge by participating in educational opportunities; reading professional publications.
8. Accomplishes operations and organization mission by completing related results as needed.
9. The job description should not be construed to imply that these requirements are the exclusive job duties of the position. The Service Technician will follow and perform other instructions and other related duties as set forth by management.

Qualifications:

1. Must have experience in a service vehicle, doing service work for an HVAC contractor and the ability to work with a team.
2. VRF experience is preferred.
3. BAS/DDC Controls experience is desired.
4. Must have own tools.
5. Must be reliable and have excellent communication skills, both oral and written.
6. Must be willing to submit to pre-employment screening, including criminal background check and drug screen.
7. Minimum of 3 years of relevant work experience.
8. Must have a valid driver’s license with a clean driving record.

HTS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by laws.