Sr. Collaboration Engineer

Tential Solutions; Miami (FL); Hybrid; USD 96,000 - 193,000; Full time

Job summary

Tential Solutions seeks a Senior Collaboration Engineer (Contractor) to join a fast‑moving Workflow and Collaboration team. This role centers on the Atlassian ecosystem (Jira) with room to grow into broader collaboration tooling across Slack, M365, and ServiceNow, requiring hands‑on development and integration work.

NYC office is preferred, remote candidates will be considered given the team’s collaboration needs, with strong emphasis on delivering scalable, well‑documented solutions and owning

Qualifications

• 6–10+ years of hands‑on Atlassian/Jira development and administration in an enterprise environment.
• Proficiency in JavaScript and Groovy.
• Forge app development experience on Atlassian Cloud preferred.
• Experience with Postman for API testing and integrations.
• Strong workflow design, schemas, permissions, and automation strategy.

Responsibilities

• Serve as a primary engineer and technical authority for Jira and the Atlassian ecosystem with hands‑on build responsibility.
• Design, build, and optimize Jira workflows, schemas, permissions, automations, and integrations, writing custom logic where needed.
• Develop and extend Atlassian Cloud apps; Forge app development experience is advantageous.
• Write and maintain scripts and integrations using JavaScript and Groovy.
• Collaborate with business owners to gather requirements and translate them into scalable technical solutions.
• Help define technical requirements as migration and roadmap evolve.
• Extend expertise to adjacent platforms like Slack, M365, ServiceNow as the role grows.
• Move quickly in a fast-paced, startup‑like environment and produce clear technical documentation.

Skills

Jira development

JavaScript

Groovy

Forge apps

Postman

Workflow design

Collab tools

Job description

Senior Collaboration Engineer (Contractor)

Our client is seeking a Senior Collaboration Engineer to join their Workflow and Collaboration team. This is a hands‑on, developer‑minded engineering role — not a support or administration role — centered on the Atlassian ecosystem (Jira as the core platform) with room to grow into a broader collaboration tooling generalist across Slack, Microsoft 365, ServiceNow, and adjacent platforms.

Location: Client's New York City office. Remote candidates will be considered, but NYC-based/onsite candidates are strongly preferred given the collaborative, fast‑moving nature of the team.

What you'll do

• Serve as a primary engineer and technical authority for Jira and the broader Atlassian ecosystem, with deep, hands‑on build responsibility — not just administration.
• Design, build, and optimize Jira workflows, schemas, permissions, automations, and integrations, writing custom logic where out‑of‑the‑box configuration isn't enough.
• Develop and extend Atlassian Cloud apps — Forge app development experience is a significant differentiator for this role.
• Write and maintain scripts and integrations using JavaScript and Groovy.
• Partner directly with business owners to gather requirements and write user stories that translate business needs into scalable technical solutions.
• Collaborate with the team to help define and shape technical requirements as the migration and roadmap evolve.
• Extend support and engineering expertise into adjacent collaboration platforms — Slack, Microsoft 365, ServiceNow, and others — as the role grows into a broader generalist function.
• Move quickly and adapt to shifting priorities and deadlines in a fast‑paced, startup‑like environment.
• Produce clear technical documentation to support solution designs and internal knowledge sharing.

What you'll need

• 6–10+ years of relevant experience, with strong hands‑on Atlassian/Jira development and administration in an enterprise environment.
• Working proficiency in JavaScript and Groovy.
• Experience with Forge app development on Atlassian Cloud strongly preferred — candidates with proven Forge experience will stand out.
• Experience with Postman for API testing, development, and integration work.
• Solid grasp of workflow design, schemas, permissions, and automation strategy, with the ability to build custom solutions beyond standard configuration.
• Experience working across a broader collaboration/IT toolset (Slack, M365, ServiceNow, or similar) is a plus.
• A track record in scrappy, fast‑moving environments — startups, pure tech companies, or engineering‑driven organizations — where priorities shift and ownership matters more than process.
• Strong problem‑solving instincts and the ability to move quickly without sacrificing quality.

What makes you a good fit

• You're a developer at heart — you'd rather build the solution than just configure around it.
• You're a quick mover who thrives with shifting deadlines and evolving scope.
• You've spent time in scrappy, startup‑like, or pure‑tech engineering cultures (e.g., high‑growth tech companies, engineering‑first orgs) rather than traditional financial services environments.
• You take ownership, solve problems independently, and don't need heavy oversight to deliver world‑class work.
• You're comfortable partnering directly with business stakeholders to turn ambiguity into clear, buildable requirements.