Sr. Claims Specialist - Financial Institutions

AXIS (AXIS Capital); Los Angeles (CA); On-site; USD 96,000 - 144,000; Full time

Job summary

An established industry player is seeking a Senior Claims Specialist to join their North America Claims team. This role involves managing complex Management Liability claims, providing strategic direction, and fostering relationships with internal and external partners. The ideal candidate will possess a Juris Doctorate and have extensive experience in claims management. This position offers a unique opportunity to contribute to an industry-leading claims strategy while working in a supportive and inclusive environment that values employee empowerment and collaboration.

Qualifications

• 5-7 years of experience in handling Management Liability claims.
• Ability to work effectively in a team and meet deadlines.

Responsibilities

• Manage a variety of Management Liability Claims including BPL and E&O.
• Provide technical advice and guidance to junior team members.

Skills

Management Liability Claims Management

Negotiation Skills

Analytical Thinking

Communication Skills

Leadership Skills

Education

Juris Doctorate

Job description

Sr. Claims Specialist - Financial Institutions

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Sr. Claims Specialist - Financial Institutions

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This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

AXIS is seeking a Senior Claims Specialist- Financial Institutions - Claims to join our North America Claims team and will report to the Head of Management Liability – Financial Institutions Claims. The selected candidate will work closely with colleagues across AXIS Insurance including North American Claims and International Claims and the Financial Institutions (FI) Business Unit in order to develop and drive an industry leading claims offering and strategy.

This role will be responsible for:

• Handling and managing a wide variety of Management Liability Claims including Bankers Professional Liability (BPL), Investment Advisors, Private Equity Errors and Omissions (E&O)/D&O, Insurance Company Professional Liability (ICPL). A plus would be experience with Transactional Liability claims including Representations and Warranty, Judgment Preservation & Contingent Risk.
• Investigation, analysis and evaluation of coverage liability and damages, within best practices and maintain appropriate documentation
• Providing technical advice, training and guidance as needed to junior team members and internal business partners
• Reviewing financial institutions claims to determine nature of loss, coverage provided, and scope of claim and to guide strategic direction regarding settlement/disposition of claims
• Developing and maintaining relationships with internal and external partners
• Escalating coverage issues and recommending outside coverage counsel assignments for approval, where warranted
• Formulating claims and litigation strategies, assigning, directing, and managing outside counsel
• Managing costs, including use of coverage counsel and litigation costs as well as collaborating and working with the Litigation Management and Vendor Management teams ensuring cost management and the development and enhancement of panel counsel
• Fostering relationships and communicating extensively with senior executives, brokers, reinsurers, actuaries, underwriters, insureds, and auditors (both external and internal)
• Supporting underwriting inquiries and information requests and drafting, reporting claim trends, data analysis, and risk assessments
• Leading and participating in presentations and discussions with Underwriters and Insureds on large losses and claim trends
• Participating in claim audits
• Participate in special projects and department initiatives.
• Identifying, liability and coverage trends and issues with both individual and portfolio impact and formulating the processes and strategies for handling such claims as well as ensuring accurate and consistent claims management across impacted underwriting segments and lines of business.
• Other duties as assigned
  
  
  

Qualifications:

• Juris Doctorate
• Minimum of 5-7 years of experience handling Management Liability claims
• Demonstrated ability to work effectively as part of a team, meet deadlines, and successfully perform in a changing and at times, challenging work environment
• High exposure/complex claim exposure evaluation skills
• Demonstrated ability to manage the “flow” associated with FI claims and manage KPIs
• Excellent negotiation, communication and interpersonal skills.
  
  
  

KEY SKILLS & ABILITIES:

Minimum of 5-7 years of Management Liability claims management experience. as well as:

• Possess required states’ claims adjusters licenses or ability to obtain such licenses as required within 90-120 days of hiring (preferred states are NY, CA, FL, and/or TX, among others)
• Demonstrated leadership, organizational, and management skills or experience practicing law as well as claims management (both directly managed and TPA managed claims)
• Demonstrated ability to influence and collaborate at all organizational levels, both internally and externally as well as the ability to identify and resolve complex, disputed claims
• Analytical thinker that can drive results using all facets of the legal and claims processes
• Understanding of and ability to balance both the immediate claim issues as well as the broader portfolio impact and customer service impact of coverage disputes and issues
• Excellent oral and written communication skills with the ability to deal effectively with people with conflicting expectations, differing opinions, and multiple viewpoints
• Demonstrated ability and experience handling management liability claims involving a wide variety of loss scenarios as well as reporting and presenting about same to senior management
• In-depth knowledge of claims, litigation, arbitration, and trial processes as well as excellent analytical, investigative, and negotiating skills
• Juris Doctorate required. Admitted to practice a plus.
  

• Technical knowledge, skills, and training within the field to include:
• Complex coverage analysis and experience required
• Financial Institutions knowledge is required
• Confidence in coverage, evaluation and reserving
• Excellent presentation, writing and editing skills
• Solid negotiation and settlement skills
• Supervisory perspective, with experience providing direction and authority to adjusters
• Familiarity with KPI, Data, and Metrics a plus
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Insurance

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