General Liability Claims Team Lead (Property Damage)

The Jonus Group; Omaha (NE); Remote; USD 110,000 - 130,000; Full time

Benefits offered by this job

Competitive benefits package

401(k)

Paid time off

Professional development opportunities

Job summary

The Jonus Group is seeking a General Liability Claims Team Lead to oversee a remote team of adjusters handling non-litigated property damage claims. This fast-track/pre-suit role emphasizes supervision, policy interpretation, and timely claim resolutions.

The ideal candidate has extensive general liability experience, strong leadership skills, and a track record of coaching teams to achieve high performance. A licensed adjuster and relevant designations are preferred.

Qualifications

• Minimum 5 years of experience handling general liability property damage and auto claims.
• At least 2 years of supervisory experience leading a team.
• Active state adjuster licenses are mandatory.
• Bachelor's degree or higher; CPCU or other designations are a plus.

Responsibilities

• Supervise a remote team of 5-6 adjusters handling non-litigated property damage liability claims.
• Ensure appropriate claim handling, decision-making, and adherence to in-house processes.
• Review and edit positional correspondence and claims documentation.
• Manage administrative tasks associated with team oversight, including activating and assigning claims.
• Collaborate with in-house counsel to interpret policy coverages and jurisdictional impacts.
• Review large losses with the Claims Manager and participate in roundtable discussions.
• Evaluate estimates, evidence, and expert reports.
• Identify subrogation potential or fraud alerts and make appropriate referrals.
• Respond to escalated calls from adjusters and provide training for new team members.
• Conduct employee performance reviews and provide continuous coaching and support.

Skills

General liability claims

Team leadership

Communication

Analytical

Time management

Organization

Independent work

CPCU (plus)

Education

Bachelor's degree or higher

Tools

MS Word

Excel

Internet applications

Job description

General Liability Claims Team Lead - Property Damage (Fast Track - Pre-Suit)

Seeking a highly skilled and experienced General Liability Claims Team Lead to oversee a team of adjusters handling non-litigated property damage liability claims. This is a fully remote position, offering the opportunity to work with a reputable insurance provider known for its commitment to excellence and innovation in the industry. The ideal candidate will bring a strong background in general liability claims, supervisory experience, and a passion for delivering exceptional results.

Compensation Package

• Salary Range: $110,000 - $130,000 per year


• Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Supervise a remote team of 5-6 adjusters handling non-litigated property damage liability claims.


• Ensure appropriate claim handling, decision-making, and adherence to in-house processes.


• Review and edit positional correspondence and claims documentation.


• Manage administrative tasks associated with team oversight, including activating and assigning claims.


• Collaborate with in-house counsel to interpret policy coverages and jurisdictional impacts.


• Review large losses with the Claims Manager and participate in roundtable discussions.


• Evaluate estimates, evidence, and expert reports.


• Identify subrogation potential or fraud alerts and make appropriate referrals.


• Respond to escalated calls from adjusters and provide training for new team members.


• Conduct employee performance reviews and provide continuous coaching and support.

Qualifications/Requirements

• Minimum of 5 years of experience handling general liability property damage and auto claims.


• At least 2 years of supervisory experience leading a team.


• Strong background in bodily injury claims.


• Excellent written and verbal communication skills, with attention to detail and proper grammar usage.


• Strong analytical, organizational, and time management skills.


• Proficiency in MS Word, Excel, and internet applications.


• Ability to work independently, meet deadlines, and handle sensitive situations with good judgment.


• Bachelor's degree or higher required; CPCU or other industry designations are a plus.


• Active state adjuster licenses are mandatory.