Sr Change Management Lead

Vertex Solutions Inc.; Madison (WI); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Vertex Solutions Inc. is seeking a Senior Change Management Lead for a contract-to-hire role with a hybrid setup to the Madison, WI office. Remote with travel may be considered for candidates outside the area.

You will establish and mature an enterprise Change Management practice, defining the strategy, operating model, and service offerings across the organization. The role leads the Business Change & Support Team and develops change policies and templates to enable scalable adoption.

Qualifications

• Establish, lead, and mature an enterprise Change Management practice with defined strategy and operating model.
• Develop and maintain enterprise change management policies, methodologies, processes, standards, templates, and tools.
• Lead and manage the Business Change & Support Team to align resources with business needs.
• Support development and implementation of change management strategies.
• Assess potential impacts of change on the business and evaluate risk factors.
• Design and execute activities to support change adoption across the business.
• Develop strategies to improve change methodologies and testing/validation.
• Manage relationships with internal and external stakeholders and data licensing.

Responsibilities

• Establish and mature an enterprise Change Management practice with defined strategy and operating model.
• Develop and maintain enterprise change management policies, methodologies, processes, standards, templates, and tools.
• Lead and manage the Business Change & Support Team to align resources with business needs.
• Support development and implementation of change management strategies.

Skills

Change Management

Stakeholder Management

Policy & Process Development

Agile & Waterfall

Risk Assessment

Team Leadership

Education

Bachelor's degree or equivalent

Job description

Immediate need at our Global P&C Insurance client for a Sr Change Management Lead role on a contract to hire basis hybrid to the Madison, WI office. If outside of this area, remote with some travel will be considered.

MUST HAVES:

Experience building a change management practice

This role is not open to any 3rd party candidates

• Establish, lead, and mature an enterprise Change Management practice, including defining the strategic direction, operating model, and service offerings for change across the organization.
• Develop and maintain enterprise change management policies, methodologies, processes, standards, templates, and tools that enable scalable and consistent application.
• Lead and manage the Business Change & Support Team to align resources with business needs.
• Support the development and implementation of change management strategies.
• Assess potential impacts of change on the business and evaluate risk factors.
• Design and execute activities to support change adoption across the business.
• Develop strategies to improve change methodologies and ensure effective testing and validation.
• Manage relationships with internal and external stakeholders to ensure high‑quality services are delivered.
• Monitor and manage the performance of external parties and ensure data licensing meets business needs.

Required Qualifications

• Tertiary Degree or equivalent combination of education and work experience.

Preferred Experience

• Extensive experience managing planning and change functions, including CMOs.
• Demonstrable ability in managing internal and external stakeholders with conflicting demands and understanding the commercial/financial implications and business impact of alternative People solutions.
• Experience in the use of tools and techniques to facilitate effective change adoption.
• Experience working within both Agile and Waterfall delivery environments.
• Significant experience supporting multi-year change programs across different countries and cultures with diverse populations to achieve desired results.
• Change Management industry accreditation.

Vertex Solutions Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law.