Sr. CC&B/C2M Business Analyst

AllSTEM Connections, Inc.; Oakland (CA); Hybrid; USD 124,000 - 179,000; Full time

Benefits offered by this job

Major medical

Dental

Vision

401k

Statutory sick pay

Job summary

AllSTEM Connections, Inc. in Oakland, CA is seeking a Sr. CC&B/C2M Business Analyst on a contract basis to support a major billing system modernization program.

You will bridge business stakeholders, IT teams, and implementation partners, shaping meter-to-cash processes using Oracle CC&B and C2M, and mentoring other analysts to ensure successful delivery of a long-term transformation initiative.

Qualifications

• Experience with meter-to-cash processes and Oracle CC&B/C2M is preferred.
• Ability to translate business needs into detailed requirements and designs.
• SOX/regulatory/compliance awareness and mentoring of junior analysts.

Responsibilities

• Analyze end-to-end meter-to-cash processes and translate requirements into specifications.
• Collaborate with business, IT, and vendor partners to deliver Oracle CC&B and C2M functionality.
• Define scope, feasibility, and prioritization; review design docs and test plans.
• Mentor junior analysts and ensure adherence to controls and internal processes.

Job description

Job Summary

A leading energy utility is seeking a Sr. CC&B/C2M Business Analyst for a high-visibility contract opportunity in Oakland, CA. This role supports a major billing system modernization program and will serve as a critical connection point between business stakeholders, IT teams, and implementation partners. The Sr. CC&B/C2M Business Analyst will help shape complex meter-to-cash processes that support large-scale customer billing operations using Oracle Customer Care and Billing and Customer to Meter platforms. This is an excellent opportunity for an experienced utility billing systems professional who enjoys solving complex business problems, influencing enterprise technology decisions, and serving as a trusted subject matter expert. Candidates can expect a collaborative project environment with experienced leadership, cross-functional teamwork, and the opportunity to mentor other analysts while contributing to a long-term, business-critical transformation initiative.

Key Responsibilities

• Analyze complex end-to-end meter-to-cash business processes and translate business needs into detailed requirements, functional specifications, and solution recommendations.
• Partner with business clients, technical teams, and vendor implementation partners to deliver Oracle CC&B and C2M project functionality.
• Perform feasibility analysis, define project scope, recommend solution alternatives, and help prioritize delivery activities.
• Create and review design documents, technical specifications, test plans, and test results to confirm alignment with business requirements.
• Serve as a senior subject matter expert for Oracle CC&B, C2M, and related enterprise applications.
• Mentor associate- and mid-level analysts while ensuring compliance with SOX, regulatory, and internal process requirements.

Compensation and Benefits

• Pay range: $90 to $130 per hour.
• Job type: Contract/Temporary. 6 month contract. Hybrid.
• Location: Oakland, CA.
• Occasional travel to business locations for workshops may be required.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf.

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf.

For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.