Sr Casualty Adj- (Inside)

Crawford & Company; California; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical benefits

401(k) retirement plan

Paid holidays

Tuition assistance

Job summary

Crawford & Company is seeking an experienced Casualty Adjuster for remote work across the USA. You will handle claims independently, interview insureds, prepare findings, set reserves and negotiate settlements in a compliant, timely manner.

Qualified candidates have 2+ years of casualty adjuster experience, an active adjuster license, strong investigation and negotiation skills, and excellent communication. This is a full-time remote role open nationwide.

Qualifications

• College degree or equivalent combination of education and experience.
• Active Adjuster License required (any state).
• Minimum 2+ years of casualty adjuster experience.
• Licensed as required by state and local jurisdictions.

Responsibilities

• Examines claims forms, policies and endorsements to determine coverages.
• Investigates claims by interviewing insureds, claimants and witnesses, obtaining reports and evidence.
• Sets loss reserves and prepares required reports.
• Settles claims by determining coverage, liability and authority levels; negotiates settlements and issues payments.
• Maintains compliance with regulations and service standards.
• Mentors junior adjusters and participates in special projects as needed.

Skills

Investigation

Liability analysis

Negotiation

Communication

Independent claims handling

Remote work

Education

College degree

State adjuster license

Job description

Advance Your Casualty Claims Career — Work Remotely Across the USA!

Work Setup:

Work From Home (Non‑Driving Role)

What We’re Looking For

2+ years of Casualty Adjuster experience

Active Adjuster License required (any state)

Strong investigation, liability analysis, and negotiation skills

Ability to manage claims independently in a remote environment

Excellent communication and customer service abilities

Responsibilities

• Examines claims forms, policies and endorsements, client instructions and other records to determine coverages.
• Investigates claims by interviewing insureds, claimants and witnesses, obtaining official reports, and by comparing claim information with evidence.
• Sets loss reserves.
• Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford.
• Settles claims by determining clients coveraages, liability, client's instructions and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage, pursuing subrogation when appropriate.
• Controls claims costs.
• Recommends litigation when appropriate.
• Presents evidence at legal proceedings, producing reports and other documents as evidence.
• Unlimited authority to review and approve on reports and settlements for losses.
• Maintains company reputation and integrity of insurance products by complying with federal and state regulations and service standards.
• Maintains professional and technical knowledge through continuing education.
• Maintain acceptable product quality through compliance with service standards and compliance with internal quality control initiatives.
• May assist and mentor junior adjusters with claims handling.
• Upholds the Crawford Code of Business Conduct at all times.
• Participates in special projects or performs duties in other areas as requested.

Qualifications

• College degree or equivalent combination of education and experience.
• Previous experience as a claims adjuster or must have completed Crawford specified adjuster training if no experience.
• Extensive, substantive experience as a Claims Adjuster; preferred a minimum of 4 years prior claims experience.
• Strong verbal and written communication skills.
• Strong attention to detail.
• Strong analytical and mathematical ability.
• Ability to multi-task.
• Strong diplomacy skills and able to reason in difficult situations.
• Excellent problem solving skills.
• Excellent interpersonal skills.
• Must be licensed as required by state and local jurisdictions.
• Must complete continuing education requirements as outlined by Crawford Educational Services.

About Us

Why Crawford?

Because a claim is more than a number - it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.

When you accept a job with Crawford, you become a part of the One Crawford family. And as part of the One Crawford family, we offer a comprehensive Total Rewards package to our employees to assist with their financial, health/wellness, continuing education/training and other needs:

• Competitive base pay

The Pay Range/Salary represents the anticipated low and high pay that may be offered for this position. To determine the actual offer, Crawford considers a wide range of factors including the candidate’s previous experience and education, market rates, minimum pay requirements for the applicable jurisdiction, business segment, supply/demand, and scheduled hours.

• Bonus/Incentive Pay and other Performance-Based Rewards, if applicable.
• We offer a well-rounded benefits package that encourages wellness and helps our employees to be an educated healthcare consumer. The core benefits* offered include:

Medical, Dental and Vision Plans

• Prescription Drugs
• HSA, HRA, and FSA Accounts
• Paid Holidays, Vacation and Sick Leave
• 401(k) Retirement Plan
• Tuition Assistance

Other Benefits

currently available at no cost include: - Enhanced Mental Health Support

• Virtual Physical Therapy
• Caregiving Services
• Life Assistance Program
• The above information highlights some of the benefits currently available to eligible full-time employees.
• Training programs that promote continuous learning and career progression while enhancing job performance.
• Sustainability programs that give back to the communities in which we live and work.
• A culture of respect, collaboration, entrepreneurial spirit and inclusion.

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.