Casualty Adj

Crawford; Louisville (KY); Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical/Dental/Vision Plans

Tuition Assistance

Paid Parental Leave

401(k) Retirement Plan

Paid Holidays/Vacation/Sick Leave

Job summary

Crawford is seeking a Casualty Adjuster in Louisville, KY, operating in a Hybrid work-from-home model with driving responsibilities. The role requires at least 1 year of casualty adjusting experience and strong investigative, verbal, and written communication skills.

You will conduct on-site claim investigations, set loss reserves, and prepare comprehensive reports while ensuring compliance with regulations and Crawford standards. Some travel and flexible hours may be involved.

Qualifications

• 1+ year of Casualty Adjusting experience.
• Strong verbal and written communication skills.
• Strong analytical and mathematical ability.
• Ability to handle multiple tasks.
• Highly organized and self-directed.

Responsibilities

• Examines claims forms, policies and endorsements to determine coverages.
• Conducts on-site investigations of claims by interviewing claimants and witnesses, obtaining official reports, and verifying evidence.
• Sets loss reserves.
• Prepares reports by collecting and summarizing information as required by client, local, state and federal government and Crawford.
• Settles claims by determining liability, obtaining demands, making offers, issuing settlement checks, and filing with regulatory agencies.

Skills

Casualty adjusting experience

Investigation

Communication skills

Negotiation skills

Independent work

Field inspections

Education

College degree or equivalent

Job description

Job Description

Kickstart Your Casualty Claims Career – Join Our Louisville Team!

Location: 1941 Bishop Ln, Louisville, KY 40218, US (Remote)

Work Setup: Hybrid – Work From Home + Driving Role

What We’re Looking For

• 1+ year of Casualty Adjusting experience
• Strong investigation, communication, and negotiation skills
• Ability to work independently and conduct field inspections

Responsibilities

• Examines claims forms, policies and endorsements, client instructions and other records to determine coverages.
• Conducts on-site investigations of claims by interviewing claimants and witnesses, obtaining official reports, and by comparing claim information with evidence.
• Sets loss reserves.
• Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford.
• Settles claims by determining insurance carrier's liability, client's instructions and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage, pursuing subrogation when appropriate.
• Recommends litigation when appropriate.
• Presents evidence at legal proceedings; producing reports and other documents as evidence.
• Maintains company reputation and integrity of insurance products by complying with federal and state regulations and service standards.
• Maintains professional and technical knowledge through continuing education.
• Makes sales calls by calling on local businesses to solicit new business or to maintain existing clients.
• May assist junior adjusters.
• Upholds the Crawford Code of Business Conduct at all times.
• Participates in special projects or performs duties in other areas as requested.

Qualifications

• College degree or an equivalent combination of education and experience.
• Minimum 6 months previous experience as a Claims Adjuster.
• Strong verbal and written communication skills.
• Strong analytical and mathematical ability.
• Ability to handle multiple tasks.
• Highly organized and self-directed.
• Flexible and able to change plans quickly.
• Ability to handle a variety of situations with tact and diplomacy.
• A variable schedule including on-call may be required. Depending on case load you may be required to work beyond normal business hours when necessary.
• Must complete continuing education requirements as outlined by Crawford Educational Services.

About Us

Why Crawford?

Because a claim is more than a number - it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com .

When you accept a job with Crawford, you become a part of the One Crawford family. And as part of the One Crawford family, we offer a comprehensive Total Rewards package to our employees to assist with their financial, health/wellness, continuing education/training and other needs:

• Competitive base pay
• Bonus/Incentive Pay and other Performance-Based Rewards, if applicable.
• We offer a well-rounded benefits package that encourages wellness and helps our employees to be an educated healthcare consumer. The core benefits offered include:
• Medical, Dental and Vision Plans
• Prescription Drugs
• HSA, HRA, and FSA Accounts
• Paid Holidays, Vacation and Sick Leave
• 401(k) Retirement Plan
• Tuition Assistance
• Paid Parental Leave
• Supplemental Health Benefits
• Other Benefits currently available at no cost include:
• Enhanced Mental Health Support
• Virtual Physical Therapy
• Caregiving Services
• Life Assistance Program
• Training programs that promote continuous learning and career progression while enhancing job performance.
• Sustainability programs that give back to the communities in which we live and work.
• A culture of respect, collaboration, entrepreneurial spirit and inclusion.

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.