Sr Business Systems Analyst (SuccessFactors)

NBCUniversal; MetroWest (FL); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k)

Paid leave

Tuition reimbursement

Other discounts and perks

Job summary

NBCUniversal is seeking a Sr Business Systems Analyst to lead HR technology initiatives focused on SuccessFactors Recruiting and Onboarding. You will partner with HR business partners and IT to configure, test, and optimize SuccessFactors and related SaaS tools, including vendor collaboration and reporting.

You will manage projects, develop reports, and support deployments across multiple U.S. offices in a hybrid environment, while ensuring data integrity and alignment with HR processes.

Qualifications

• Bachelor’s degree or equivalent experience in technology.
• 5+ years delivering HR/IT solutions and related project work.
• 5+ years core HR system experience (SAP HCM / SF Employee Central).
• Hands-on configuration experience in SuccessFactors.
• 3+ years with SaaS HR solutions (SuccessFactors; SmartRecruiters, PageUp).
• 3+ years requirements gathering, solution modeling, and documentation.
• Expertise in SuccessFactors Onboarding (2.0).
• Understanding SaaS recruiting solutions.
• Strong attention to detail; manage multiple priorities.
• Experience with HR Talent Management modules.
• Excellent project/task management; cross-team collaboration.
• Willingness for after-hours production deployments; travel within USA.

Responsibilities

• Engage with business partners to understand processes and needs for support and projects.
• Collaborate with vendors, business partners and IT teams to deliver solutions.
• Provide innovative solutions beyond system limitations.
• Execute system configuration and create reports.
• Collaborate on authorization model designs with engineering teams.
• Manage and execute project activities for in-scope applications.
• Provide day-to-day support (tickets, releases, governance, enhancements).
• Navigate SAP HCM OM/PA data for Talent Management and create RICEF specs.
• Review and optimize SAP HCM, SuccessFactors, and other SaaS solutions.

Skills

HR systems

Requirements gathering

Project management

Cross-functional collaboration

Attention to detail

After-hours readiness

Education

Bachelor's degree in technology-related field

Tools

SuccessFactors

SAP HCM

PageUp

SmartRecruiters

Job description

Sr Business Systems Analyst (SuccessFactors)

• Full-time
• Business Segment: Operations & Technology

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

The Sr. Business Analyst will be responsible for executing NBCU’s strategy and work in an HR technology team focused on SuccessFactors Recruiting and Onboarding solutions. Currently, the application portfolio includes SuccessFactors, SmartRecruiters, and ClickBoarding products, which are expected to be consolidated within a 3-5 year time frame.

Engagement with HR business partners is a critical competency of this role. Collaboration with a team of technology professionals as well as engaging with vendors and an engineering team are essential tasks to perform project and support activities. This role requires hands-on application configuration and testing work as well as collaborating across teams to enable enhancement development, reporting/analytics and security requirements for holistic solutions.

Responsibilities:

• Engage with business partners to understand processes in scope, requirements and business needs for support and project work
• Collaborate with vendors, business partners and IT teams to provide the best solution based on requirements
• Provide innovative solutions beyond system limitations
• Execute system configuration and create reports (Report Stories, BIRT, other native reporting tools, etc.)
• Collaborate on authorization model designs and work with engineering teams for enhancement / automation requirements (SAP BTP, automations, AI)
• Manage and execute project activities for applications/modules in scope
• Provide day-to-day support for applications/modules (tickets, vendor release adoption, IT governance tasks, enhancements, etc.)
• Ability to navigate SAP HCM OM/PA modules for Talent Management specific data, understand and create RICEF specifications
• Continuously review and optimize existing SAP HCM, SuccessFactors and other 3rd party SaaS solutions

Requirements:

• Bachelor’s Degree in Computer Science, Information Systems, IT, Systems Engineering, or other relevant fields in technology; or equivalent professional experience.
• 5+ years of delivering high-quality HR/IT solutions and related project/support work
• 5+ years experience with core HR systems (preferred SAP HCM / SF Employee Central) and employee life cycle management (hire-to-retire)
• Hands‑on configuration experience in SuccessFactors
• 3+ years experience with SaaS HR solutions, specifically SuccessFactors, optional SmartRecruiters and PageUp
• 3+ years of experience in requirements gathering techniques, solution modeling, and documentation
• Expertise in SuccessFactors Onboarding (2.0); Employee Central / BizX / IAS touch point knowledge is required
• Understanding of SaaS recruiting solutions
• Strong attention to detail and ability to manage multiple priorities in a fast‑paced environment
• Foundational knowledge of HR Talent Management processes, specifically for the applications/modules in scope
• Excellent project/task management skills with a track record of successful delivery
• Proven ability to collaborate across business, operations, and IT teams (incl. engineering/development) to create holistic solutions
• Availability for critical after‑hours production deployments, system upgrades, data corrections, and patching
• Ability to work with teams/team members across multiple office locations/geographies
• Occasional travel within the USA

Preferred Qualifications:

• PageUp and SmartRecruiters SaaS solutions

Additional Requirements:

• Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in‑office requirements at any time.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [e-mail].