Sr Business Systems Analyst

CHG Management; Salt Lake City (UT); On-site; USD 93,000 - 180,000; Full time

Job summary

CHG Healthcare in Salt Lake City seeks a Senior Business Systems Analyst to drive product evolution by deeply understanding business needs. You will deliver comprehensive requirements and coordinate with cross-functional teams across product, data, and engineering.

Preferred candidates have 5+ years in business analysis, experience with Salesforce/SQL/JIRA/Confluence, and a BS in a related field. A clear contributor to strategic growth and process improvements is essential.

Qualifications

• 5+ years of experience in business analysis.
• BS preferred in a relevant field.
• Experience translating complex needs into actionable requirements.
• Ability to lead cross-functional requirement sessions.

Responsibilities

• Lead collaboration with product, users, engineers and stakeholders to define complex requirements.
• Translate requirements into precise functional specifications and test plans.
• Create and maintain artifacts like user stories and process flow diagrams.
• Lead requirements review sessions with product management and users.
• Assess risks and impacts of changes on systems, integrations, and UX.
• Assist with test plan development to ensure alignment with business needs.
• Lead root cause analyses and propose improvements.
• Mentor analysts and promote continuous learning.

Skills

Stakeholder Eng.

Requirements Mgmt

Business Strategy

Data Analysis

Process Improvement

Communication

Collaboration

Empathy

Education

Bachelor's degree

Tools

Salesforce

SQL

JIRA

Confluence

Job description

Healthcare's helping hand.

CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year.

Our industry is growing and demand is high. This means you'll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewarding.

We are seeking an exceptionally skilled and experienced Senior Business Systems Analyst to join our team. In this critical role, you will be instrumental in driving the evolution of our products by deeply understanding our business needs, delivering comprehensive requirements, and coordinating closely with cross-functional teams. This is an opportunity to leverage your robust analytical capabilities, business understanding, and technical expertise to shape the path of our product portfolio and contribute significantly to our business growth.

Responsibilities

• Lead collaboration with all parties involved in the product/solution delivery lifecycle (product management, users, stakeholders, software engineers, cross-functional teams, and delivery) to identify, articulate, and define complex business, data, and product requirements.
• Translate these complex requirements into precise, coherent functional and non-functional specifications for the product team.
• Work closely with the product team in the creation and maintenance of artifacts such as user stories, process flow diagrams, and test plans.
• Lead requirements gathering sessions and the review of requirements documentation with product management, users, and the product team.
• Evaluate, interpret, and communicate potential risks and impacts of changes on systems, integrations, processes, users, UI/UX, and architecture. Provide strategic advice for managing these changes and their effects on the overall ecosystem.
• Assist with the development of the test plan, ensuring that the product meets complex and nuanced business requirements.
• Lead root cause analysis of data/process issues, proposing solutions and improvements.
• Mentor business systems analysts, promoting a culture of continuous learning and improvement within the team.
• Partner close with Product Manager to ensure clear understanding of strategy, vision, and market demands.

Qualifications

• Senior Stakeholder Engagement - Proactively engage with senior stakeholders, manage their expectations, and translate their strategic needs into actionable requirements.
• Advanced Requirements Management - Lead the end-to-end process of business requirements development and documentation for complex efforts.
• Strong Business Strategy Alignment - Identify opportunities, innovation and value creation that align with the business requirements and overall strategic goals.
• Data-Driven Decision Making - Use sophisticated data analysis techniques to inform requirements gathering and to provide insights that drive business decisions.
• Process Improvement - Identify and champion process improvements and changes identified while gathering requirements.
• Communication - Articulate complex information effectively across diverse audiences, ensuring key stakeholders are aligned and informed.
• Collaboration - Collaborate seamlessly with all involved in the product/solution delivery lifecycle all while managing conflicts and building consensus when needed.
• Puts People First - Maintain a deep sense of empathy, actively listen to stakeholders, and place people's needs at the center of decision making.

Education & Experience

BS preferred in a relevant field (e.g., business, engineering, computer science, or a related field), but relevant professional experience accepted

5+ years of experience in business analysis, with proven experience in managing complex and large-scale projects.

Preferred

• Expert understanding of software development methodologies, including Agile and Scrum.
• Proficiency in industry-specific software and tools, such as Salesforce, SQL, JIRA, Confluence, or similar project management and collaboration platforms.
• Demonstrated ability to manage multiple high-priority efforts concurrently in a fast-paced environment.
• Certifications such as Certified Business Analysis Professional (CBAP) or Professional in Business Analysis (PMI-PBA).

We believe in fair compensation for all of our people, which is why our pay structure takes into account the cost of labor across U.S. geographic markets. For this position, we offer a pay range of $92,900 -- $179,700 annually, with pay varying depending on work location and job-related factors such as knowledge, position level and experience. During the hiring process, your recruiter can provide more information about the specific salary range for the job location.

CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base + commission + bonus), which includes base pay, commission, and bonuses. Sales pos