Senior Product Manager
CHG Healthcare
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Benefits offered by this job
Job summary
CHG Healthcare, a leading physician staffing firm in America, seeks a Senior Product Leader to shape and scale innovative healthcare offerings. You will own product vision, roadmaps, pricing, and go-to-market strategies while collaborating with Commercial, Engineering, and Operations teams to deliver scalable services.
You will lead customer discovery, develop business cases, and measure impact across adoption and outcomes, driving growth in a fast-moving, healthcare-focused environment.
Qualifications
- Bachelor’s degree or equivalent in a related field; MBA preferred.
- 7+ years in Product Management, Strategy, Consulting, or related roles.
- Experience launching and scaling new products/services.
- Proven success leading initiatives combining services and technology.
- Strong customer discovery, market validation, and product strategy.
- Experience building business cases and financial models.
- Excellent analytical, problem-solving, and executive communication.
- Ability to influence senior leaders without direct authority.
Responsibilities
- Identify emerging customer needs, market opportunities, and strategic growth areas aligned with company objectives.
- Lead customer discovery, concept validation, pilot programs, and market testing for fit and viability.
- Develop business cases, investment recommendations, and commercialization strategies.
- Define product vision, roadmaps, pricing, packaging, and go-to-market plans.
- Balance customer value with operational feasibility and business viability.
- Design scalable service offerings combining people, process, and technology.
- Lead complex initiatives across Product, Engineering, Operations, Sales, Marketing, and Finance.
Skills
Education
Job description
Healthcare's helping hand.CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year.Our industry is growing and demand is high. This means you'll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewarding
- Identify emerging customer needs, market opportunities, and strategic growth areas aligned with company objectives.
- Lead customer discovery, concept validation, pilot programs, and market testing efforts to assess market fit and business viability.
- Develop business cases, investment recommendations, and commercialization strategies for new offerings.
- Evaluate and prioritize opportunities across healthcare workforce services, technology-enabled solutions, managed services, and adjacent markets.
- Drive initiatives from idea through launch, adoption, and scale.
- Define product vision, value propositions, roadmaps, and success metrics for new solutions and service offerings.
- Establish pricing, packaging, positioning, and go-to-market recommendations in partnership with commercial leaders.
- Balance customer value, operational feasibility, and business viability in product decisions.
- Develop strategic recommendations using customer insights, market trends, and data-driven analysis.
- Design scalable service offerings that effectively combine people, process, and technology.
- Transform custom client solutions into repeatable, scalable offerings that drive sustainable growth.
- Identify opportunities to improve efficiency, quality, customer outcomes, and operational leverage through standardization and process optimization.
- Ensure service models can be adopted, implemented, and scaled effectively across diverse customer environments.
- Identify opportunities where technology can enhance customer experience, provider engagement, service performance, and operational scale.
- Translate business needs and operational workflows into product requirements, process improvements, and digital experiences.
- Partner with Engineering and Technology teams to define, prioritize, and deliver supporting technology capabilities.
- Engage directly with healthcare executives, workforce leaders, operational stakeholders, and providers to understand challenges and validate solutions.
- Serve as the voice of the customer across Product, Operations, Technology, and Commercial organizations.
- Leverage customer insights, analytics, and market research to guide product strategy and investment decisions.
- Conduct competitive analysis and identify opportunities for differentiation.
- Measure adoption, satisfaction, operational impact, and business outcomes to continuously improve offerings.
- Lead complex initiatives across Product, Engineering, Operations, Sales, Marketing, Finance, Customer Success, and Executive Leadership.
- Influence decisions without direct authority through strong business acumen, strategic thinking, and executive communication.
- Present business cases, strategic recommendations, roadmap updates, and performance outcomes to senior leadership.
- Drive accountability and momentum across teams to achieve desired business results.
- Bachelor's degree in Business, Healthcare Administration, Finance, or a related field, or equivalent experience.
- 7+ years of experience in Product Management, Strategy, Consulting, Innovation, Business Operations, General Management, or related disciplines.
- Demonstrated experience launching and scaling new products, services, or business offerings.
- Proven success leading initiatives that combine operational services and technology-enabled experiences.
- Strong customer discovery, market validation, and product strategy capabilities.
- Experience developing business cases, financial models, and investment recommendations.
- Exceptional analytical, problem-solving, and decision-making skills.
- Superior written, verbal, and executive-level communication skills.
- Ability to influence senior leaders and cross-functional teams without direct authority.
- Track record of operating successfully in ambiguous, fast-moving, and evolving environments.
- Experience in healthcare, workforce solutions, staffing, healthcare technology, marketplace businesses.
- Experience bringing new offerings from concept through pilot and commercialization.
- Familiarity with healthcare workforce optimization, physician staffing, provider staffing, or workforce management solutions.
- Experience leading or supporting enterprise-scale transformation initiatives.
- MBA or equivalent combination of advanced education and relevant leadership experience.
- Strategic Thinking : Ability to identify emerging opportunities, assess market potential, evaluate risks, and translate insights into actionable business strategies.
- Customer Obsession : Deep curiosity for customer challenges and a commitment to creating solutions that deliver measurable value and meaningful outcomes.
- Entrepreneurial Mindset : Comfortable navigating ambiguity, testing new ideas, learning quickly, and building new offerings from the ground up.
- Systems Thinking : Understands the interconnectedness of customer experience, operational workflows, technology platforms, financial performance, and business outcomes.
- Executive Influence : Builds trust and credibility with leaders across the organization and drives alignment through compelling, data-informed recommendations.
- Results Orientation : Balances long-term vision with pragmatic execution and maintains accountability for measurable outcomes.
We believe in fair compensation for all of our people, which is why our pay structure takes into account the cost of labor across U.S. geographic markets. For this position, we offer a pay range of $116,500 -- $225,300 annually, with pay varying depending on work location and job-related factors such as knowledge, position level and experience. During the hiring process, your recruiter can provide more information about the specific salary range for the job location.
CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base + commission + bonus), which includes base pay, commission, and bonuses. Sales positions receive short-term incentives through commission plans and bonuses. On the other hand, non-sales positions have starting salaries that consist of a base salary and short-term incentives through various bonus plans, which are paid out monthly, quarterly, or annually.
- - 401(k) retirement plan with company match
- - Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.
- - Flexible work schedules - including work-from-home options available
- - Recognition programs with rewards including trips, cash, and paid time off
- - Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
- - Tailored training resources including free LinkedIn learning courses
- - Volunteer time off and employee-driven matching grants
- - Tuition reimbursement programs
CHG Healthcare values a diverse and inclusive workforce.
We welcome applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status and individuals with disabilities as an Affiritive Action/Equal Opportunity Employer.
We are an at-will employer.
What makes CHG Different?
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