Sr Business Integration Analyst

Connection; Merrimack (NH); On-site; USD 97,000 - 125,000; Full time

Job summary

Connection seeks a Sr. Business Integration Analyst in Merrimack, NH to guide IT integrations between customers and our systems. You will manage requirements, timelines, and cross-functional integrations across external platforms including EDI, API, and cXML/EDI workflows.

You will analyze business needs, translate them into technical specs, and work with product teams to deliver integrated solutions while ensuring SOX controls where applicable.

Qualifications

• In-depth knowledge of EDI standards and trading partners.
• Experience mapping, troubleshooting, and testing EDI documents.
• In-depth knowledge of APIs and JSON versus relational databases.

Responsibilities

• Understands business needs and identifies opportunities via joint analysis of systems and processes.
• Drives development of new systems and integrated processes with external customers and IT project management.
• Translates business requirements into functional and systems specifications.
• Produces artifacts for the agile SDLC: requirements, specs, maps, project plans, mockups and test cases.
• Performs root cause analysis and explains interdependencies of multiple systems.
• Resolves issues or escalates risk to the next level of management.
• Manages customer change requests submitted to the Helpdesk.
• Supports Development in Agile/Scrum planning and execution.
• Supports QA in unit and regression testing.
• Works with customers on systems integrations.
• Identifies improvements for internal and external customers and suppliers.
• Completes other duties or special projects as assigned.

Skills

EDI standards

APIs

Job description

Overview

What We Do

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department.

Who We Are

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us

• You’ll find supportive teammates and a rewarding career at Connection-plus great benefits.
• We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family.
• Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive.
• We value the importance of our employees' emotional wellbeing.
• To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources.
• You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Working under minimal supervision of an IT Manager or Director, referring only exceptional problems and issues for management review or approval, the Sr Business Integration Analyst manages project requirements, timelines, and technical integrations from various platforms external to the core systems at Connection. Works with customers and/or suppliers in support of new or revised systems, API, cXML or EDI integrations, as well as internal customers and stakeholders for new business solutions requirements gathering. Works closely, when necessary, with the applications and platform development teams, product management, and applications support for identifying systems, platform, and business process improvements for both internal and external customers and suppliers.

Where applicable, this position assures departmental processes are performed in compliance with applicable Sarbanes-Oxley controls.

Responsibilities

• -Understands the business needs and identifies areas of opportunity through joint analysis of systems and processes.
• -Drives the development of new systems and integrated processes, by working closely with external customers and managing projects in Information Technology.
• -Gathers, analyzes, and translates business requirements into functional and systems specifications.
• -Produces artifacts that support the agile SDLC process: requirements, specifications, process maps, project plans, mockups and test cases.
• -Provides root cause analysis of difficult problems and their solutions.
• -Understands and conveys to others the interdependencies of various systems.
• -Resolves issues or escalates risk to next level of management.
• -Manages customer requests for change which are submitted to the Helpdesk.
• -Supports the Development team in organizing work based on an Agile/Scrum environment.
• -Supports the Quality Assurance team as required for unit and/or regression testing.
• -Works with customers in support of systems integrations.
• -Identifies application, platform, and business process improvements for both internal and external customers.
• -Completes other duties or special projects as assigned.

Min USD $97,000.00/Yr.

Max USD $125,000.00/Yr.

Qualifications

• -One or both of the following:
  • -In-depth knowledge of EDI standards (ANSI X12, EDIFACT, XML), experience working with EDI documents (including 810, 850, 855, 856, etc.) and experience mapping, troubleshooting and testing EDI documents with various trading partners
  • -In-depth knowledge and experience working with APIs (GET, POST, PATCH, DELETE) and comparing JSON output to underlying relational databases.
• -Presentation skills with ability to present to a diverse audience which may include end customers and partners, and all levels of management.
• -Proven experience distilling broad customer requirements into complex technical specifications, as it pertains to eit