Integration Business Analyst

BlueGrace Logistics; Riverview (FL); On-site; USD 85,000 - 110,000; Full time

Job summary

BlueGrace Logistics seeks a Business Analyst focused on system integrations in a logistics environment. You will bridge business teams, technical teams, and external partners to ensure data moves correctly between ERP, TMS, WMS, CRM, and finance tools.

Responsibilities include documenting integration requirements, mapping data, defining API/EDI specs, and coordinating testing with partners. You will monitor data flows, support change management, and contribute to integration design and

Qualifications

• Experience with ERP systems such as SAP, Oracle, or NetSuite (functional or integration).
• Working knowledge of integration concepts and technologies (REST/SOAP APIs, JSON/XML, flat files, SFTP).
• Understanding of EDI standards (ANSI X12, EDIFACT).
• Experience with integration or middleware platforms.
• Knowledge of the software development life cycle (SDLC).
• Proven ability to manage multiple projects and meet deadlines.
• Strong verbal and written communication and presentation skills.
• Ability to work independently and in a team.
• Familiarity with SQL or other data querying tools for validating data.

Responsibilities

• Assess current-state business processes and supporting systems, including ERP integrations.
• Gather and document integration requirements with source/target systems and data mappings.
• Document data flows across ERP platforms and connected systems (TMS, WMS, CRM, finance).
• Define integration specifications, including API and EDI mappings.
• Onboard, test, and troubleshoot EDI and API connections with trading partners and vendors.
• Monitor integration failures and coordinate root-cause analysis with technical teams.
• Create design artifacts such as functional specs, data dictionaries, and diagrams.
• Support solution governance, integration architecture, and data quality standards.

Skills

Data analytics

Communication skills

Project management

Problem solving

SQL querying

Tools

Azure DevOps

JIRA

Visio

Figma

SQL

Microsoft 365

REST/SOAP APIs

Job description

Job Summary

This is a business analyst role focused on system integrations, mainly in a logistics setting. The person acts as the bridge between business teams, technical teams, and outside partners, making sure data moves correctly between systems like ERP, TMS, WMS, CRM, and finance tools.

Job Summary

This is a business analyst role focused on system integrations, mainly in a logistics setting. The person acts as the bridge between business teams, technical teams, and outside partners, making sure data moves correctly between systems like ERP, TMS, WMS, CRM, and finance tools.

Responsibilities

• Assess current-state business processes and supporting systems, including ERP and system-to-system integrations
• Perform gap and data analysis to identify improvement opportunities
• Gather and document integration requirements, including source and target systems, data mappings, transformation rules, triggers, frequency, volumes, and error-handling expectations
• Document business processes and data flows across ERP platforms (e.g., SAP, Oracle, NetSuite) and connected systems such as TMS, WMS, CRM, and finance applications
• Define and maintain integration specifications, including API and interface specs, field-level mapping documents, and EDI transaction mapping (e.g., 204, 210, 214, 990, 850, 810)
• Partner with trading partners, carriers, customers, and vendors to onboard, test, and troubleshoot EDI and API connections
• Monitor and triage integration failures, reconcile data discrepancies between systems, and work with technical teams to find root causes
• Support developers with functional clarification and set expectations with the team and stakeholders
• Identify, document, and help manage change, and transition delivered solutions to end users
• Create design artifacts such as functional design specifications, low-fidelity wireframes, use cases, user personas, data dictionaries, process and data flow diagrams, and integration diagrams
• Contribute to IT solution strategy, governance, and design, including integration architecture and standards for data quality, master data, and interface documentation
• Document, socialize, and triage issues, defects, and enhancement requests
• Review enhancement requests, test plans and cases, user guides, capability discovery, and delivery roadmaps
• Plan and run test plans and cases, including end-to-end integration, UAT, and regression testing across connected systems, to protect solution quality

Qualifications

• Experience with one or more of the following:
• Microsoft 365 (SharePoint, Teams, OneDrive, or Copilot)
• Custom application development
• Data analytics
• ERP systems such as SAP, Oracle, or NetSuite (functional or integration experience)
• Working knowledge of integration concepts and technologies, such as REST/SOAP APIs, JSON/XML, flat files, SFTP, middleware, and event-based or batch integration patterns
• Understanding of EDI standards (ANSI X12, EDIFACT) and EDI processes
• Experience with integration or middleware platforms
• Knowledge of the software development life cycle
• Proven track record of managing multiple projects at once and meeting deadlines
• Strong problem-solving skills, with the ability to think critically and strategically, identify solutions, and escalation
• Ability to spot risks early and help build mitigation plans
• Ability to work independently and as part of a team
• Excellent verbal and written communication and presentation skills
• Ability to thrive in a fast-paced technical environment
• Familiarity with SQL or other data querying tools for validating and troubleshooting data
• Experience with Azure DevOps, JIRA, Visio, or other project management tools
• Experience with Figma or other prototyping and interface design tools