Sr. Business Consultant

CVS Health; Oklahoma; Sur place; USD 83 000 - 183 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision coverage

Retirement savings

Résumé du poste

CVS Health is seeking a Sr. Business Consultant (IC) to lead the definition of business capabilities and gather, analyze, document, and validate requirements for programs within the Strategic Programs PMO.

You will collaborate with business leaders, SMEs, project teams, and technology partners to translate strategic aims into clear, traceable requirements that guide solution design and delivery. The role involves discovery, planning, and governance activities, ensuring requirements are complete,

Qualifications

• 7–10 years of experience in business analysis, consulting, or requirements management for complex programs.
• Advanced ability to define business capabilities and translate objectives into actionable requirements.
• Experience planning and facilitating requirements solicitation through workshops and interviews.
• Ability to document functional and nonfunctional requirements, data needs, and acceptance criteria using standards.
• Demonstrated ability to maintain traceability across delivery lifecycle.

Responsabilités

• Lead discovery and definition of business capabilities and operating model changes.
• Plan and facilitate requirements elicitation through interviews, workshops, and process reviews.
• Translate strategies into clear requirements, rules, data needs, and acceptance criteria.
• Document requirements using capability maps, process flows, use cases, and user stories.
• Ensure requirements traceability from objectives to operations and benefits realization.

Connaissances

Business analysis

Requirements management

Stakeholder facilitation

Workshops facilitation

Documentation

Formation

Bachelor's degree

Outils

Visio

Requirements tracing

Description du poste

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

As a Sr. Business Consultant (IC) for the Strategic Programs PMO, the successful candidate will lead the definition of business capabilities and the solicitation, analysis, documentation, and validation of business requirements in support of projects and programs. This role partners with business leaders, subject matter experts, project and program teams, technology partners, and other stakeholders to translate strategic objectives and operational needs into clear, complete, prioritized, and traceable requirements that guide solution design, delivery, implementation, and transition to operations.

What you will do:

• Leads business capability discovery and definition to establish the processes, information, people, technology, and operating model changes needed to achieve project and program objectives.
• Plans and facilitates requirements solicitation through interviews, workshops, process reviews, document analysis, observation, and other appropriate techniques.
• Translates business strategies, objectives, problems, and stakeholder needs into clear business capabilities, functional and nonfunctional requirements, business rules, process requirements, data needs, and acceptance criteria.
• Documents requirements using consistent standards and appropriate artifacts, including capability maps, process flows, context diagrams, use cases, user stories, decision tables, and requirements specifications.
• Analyzes requirements for completeness, clarity, feasibility, consistency, testability, and alignment with business outcomes, scope, policy, regulatory obligations, and architectural direction.
• Facilitates stakeholder review and validation to resolve conflicts, confirm priorities, secure approvals, and establish a shared understanding of business needs and expected outcomes.
• Maintains requirements traceability from business objectives and capabilities through solution design, delivery, testing, implementation, and benefits realization.
• Partners with project managers, product owners, technology teams, vendors, and testing teams to manage requirement changes, assess impacts, clarify intent, and support informed scope and delivery decisions.
• Supports solution evaluation and testing by confirming requirements coverage, defining acceptance criteria, reviewing test scenarios, and validating that delivered capabilities meet approved business needs.
• Develops governance materials and concise executive communications that summarize capability decisions, requirements status, gaps, risks, dependencies, changes, and recommended actions.
• Establishes and improves repeatable capability and requirements management practices, templates, quality standards, and repositories across projects and programs.

Required Qualifications

• 7–10 years of experience in business analysis, business consulting, or requirements management supporting complex projects and programs.
• Advanced ability to define business capabilities and translate strategic objectives and operational needs into clear, actionable business requirements.
• Advanced experience planning and facilitating requirements solicitation through workshops, interviews, process reviews, document analysis, and other discovery techniques.
• Advanced ability to document functional and nonfunctional requirements, business rules, process requirements, data needs, acceptance criteria, and related artifacts using consistent standards.
• Demonstrated ability to analyze, prioritize, validate, and maintain traceability of requirements throughout solution design, delivery, testing, implementation, and transition to operations.
• Advanced stakeholder facilitation, collaboration, and communication skills, including the ability to resolve conflicting needs, secure alignment, and present concise recommendations to business and project leadership.
• Mastery of analytical problem-solving and decision‑making skills, with the ability to assess requirement gaps, dependencies, risks, impacts, and proposed changes.

Preferred Qualifications

• Medicare, health care, or other regulated-industry experience, including familiarity with applicable business, compliance, and operational requirements.
• 10+ years of experience in business analysis, business consulting, or requirements management supporting enterprise technology, systems, operational, or business process transformation initiatives.
• Demonstrated experience developing business capability maps, process models, requirements specifications, user stories, use cases, business rules, data requirements, and acceptance criteria.
• Experience leading complex, cross‑functional requirements discovery and validation efforts involving business leaders, subject matter experts, technology teams, vendors, and project or program stakeholders.
• Experience applying requirements management and traceability practices across the full delivery lifecycle, from business need and solution design through testing, implementation, and benefits realization.
• Experience working as a Business Analyst or Business Consultant in Agile, SAFe, hybrid, or other structured delivery environments.
• SAFe Agile, IIBA, PMI-PBA, or comparable business analysis, requirements management, or Agile certification.
• Education Bachelor's degree preferred/specialized training/relevant professional qualification.

Pay Range

The typical pay range for this role is: $82,940.00 - $182,549.00. This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Our people fuel our future.

Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.

Application Window

We anticipate the application window for this opening will close on: 11/06/2026

Legal and Compliance

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

About the Culture

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.