Sr Business Analyst – Salesforce, Kantata SX & Professional Services Operations - Remote

Allscripts; Philadelphia (Philadelphia County); Remote; USD 90,000 - 107,000; Full time

Job summary

Join a forward-thinking healthcare technology company as a Business Analyst, where you will leverage your expertise in Salesforce and Kantata SX to drive impactful projects. This role offers a supportive work environment that prioritizes innovation and collaboration, allowing you to make a significant contribution to healthcare operations. With opportunities for career advancement and a comprehensive benefits package, this position is ideal for professionals looking to grow in a dynamic industry. If you are passionate about making a difference in healthcare, this is the perfect opportunity for you.

Benefits

Comprehensive benefits package

Career advancement opportunities

Supportive work environment

Professional development opportunities

Qualifications

• 5+ years of experience as a Business Analyst with Salesforce and Kantata SX.
• Strong understanding of Professional Services operations and project management.

Responsibilities

• Collaborate with stakeholders to gather and document requirements for Salesforce.
• Lead user story refinement sessions and translate business processes into workflows.

Skills

Business Analysis

Salesforce

Kantata SX

Communication Skills

Agile Methodologies

Tools

JIRA

Confluence

Excel

Process Mapping Tools

Job description

Employer Industry: Healthcare Technology

Why consider this job opportunity:
- Salary up to $106,675.50
- Opportunity for career advancement and professional development
- Comprehensive benefits package including medical, dental, and vision insurance
- Supportive work environment focused on innovation and collaboration
- Chance to make a significant impact on healthcare operations and services

What to Expect (Job Responsibilities):
- Collaborate with stakeholders to gather and document requirements for Salesforce and Kantata SX
- Lead user story refinement sessions to ensure development-ready requirements
- Translate business processes into system workflows and configurations
- Act as a subject matter expert for Kantata SX and Salesforce
- Support backlog management, sprint planning, and agile ceremonies

What is Required (Qualifications):
- 5+ years of experience as a Business Analyst, with at least 2 years of experience with Salesforce and Kantata SX
- Strong understanding of Professional Services operations, including project portfolio and program management
- Hands-on experience with Salesforce configuration and knowledge of Kantata SX project lifecycle
- Excellent verbal and written communication skills
- Proficient with tools such as JIRA, Confluence, Excel, and process mapping tools

How to Stand Out (Preferred Qualifications):
- Experience with enterprise tools such as NetSuite, Workday, or Zuora
- Familiarity with API integrations, basic SQL, or data validation
- Background in SaaS or consulting organizations with complex service delivery models
- Relevant certifications such as Salesforce Administrator or Certified Scrum Product Owner (CSPO)

#HealthcareTechnology #BusinessAnalyst #CareerOpportunity #CompetitivePay #ProfessionalDevelopment

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