The Senior Business Analyst directs activities to implement and manage projects, possessing expertise to define problems, collect data, establish facts, and draw valid conclusions. Senior Business Analysts provide leadership and technical expertise in delivering process and productivity improvement solutions, facilitating large and small groups, developing business and strategic plans, providing performance measurement and business process reengineering training, and conducting financial and cycle‑time analysis.
Responsibilities
The Senior Business Analyst is responsible for supporting the Program Manager in quality assurance and performance in all areas related to technical and business solutions to clients. They mentor senior level clients and other business analysts in planning, facilitating and improving client project teams through the delivery of project management strategies, tools, methodologies and training. The Senior Business Analyst shall have a good understanding of client mission and scope of the project, and demonstrated success in leading teams through complex strategy sessions, providing high quality services and supporting products.
- Develop project charters that concisely define project scope, objectives, major stakeholders, constraints, assumptions and risks.
- Work with clients in project teams through all stages of strategy‑based transformation projects.
- Provide support on client assignments that help to develop a strategy and then refocus an organization on making that strategy a reality.
- Consult with clients to identify, clarify, and resolve complex issues critical to clients' strategic and operating success by thoroughly preparing for and conducting interviews, gathering required data, executing required analyses, identifying issues and problems, and recommending approaches to address them, testing quality of data and reconciling data across sources, presenting facts and evidence in meetings and serving as an effective support resource to team in client meetings.
Business Development
- Develop trusted relationships with internal customers.
- Provide Standard Operating Procedures and Process maps to Production Library using standard template, update quarterly.
- Participate in all proposal writing efforts related to position description as assigned.
- Provide quality technical writing submissions, formatted as required, with minimal to zero rewriting required.
- Provide quality resume submission, formatted as required, with minimal to zero rewriting required.
- Improve product and service quality and lower production cost of products and services; increase product and service delivery time to client.
- Identify best practices to Engagement Lead (Program Manager) or Project Manager, as determined by project quality, delivery and cost performance measures.
- Capture best practice standard procedures, processes and performance outcomes in a standard white paper template, in preparation for use in replication across the company, production library material, and marketing opportunities.
- Provide customer relationship intelligence to Engagement Lead (Program Manager) or Project Manager.
- Provide potential capture activities to Engagement Lead (Program Manager) or Project Manager that will lead to identified pipeline opportunities.
Knowledge, Skills & Abilities
- A blend of talents and skills is required of Senior Business Analysts, including intellectual ability, strong analytic skills, imagination and creativity, judgment and maturity, curiosity, interpersonal skills, ability to work in a team environment, high energy level, professional integrity, and potential leadership.
- The Senior Business Analyst candidate will typically have:
- Experience in one or more of the following:
- Strategy
- Project management (e.g., PMP)
- Cost Reduction
- Organizational restructuring and transformation
- Operations, sales, strategic planning, business development, and marketing
- Finance
- Information Technology (e.g., ITIL v3)
- Possession of excellent oral and written communication skills.
- Effectiveness in the use of computer tools, e.g., spreadsheets and databases.
- Strong technical writing skills.
- Excellent verbal and interpersonal communication skills.
- Solid Project, Visio and Excel skills.
- Strong analytical, problem‑solving and decision‑making capabilities.
- Team player with the ability to work in a fast‑paced environment with a continuous process improvement culture.
- Ability to multi‑task in a fast‑paced environment.
- Demonstrated outstanding level of professionalism in providing project review support, including ability to exercise good judgment, discretion, tact, and diplomacy.
- Sound business ethics, including the protection of proprietary and confidential information.
- Excellent written and verbal communication skills; ability to understand and effectively communicate technical concepts in a compelling, persuasive manner to non‑technical persons.
- Excellent ability to interact skillfully and diplomatically with numerous counterparts, including contract stakeholders, government representatives and transportation officials.
- Capable of working under tight deadlines and on several projects simultaneously.
- Excellent time and resource management skills.
- Proficiency in MS Office applications.
- Ability to work independently and also function effectively as a member of a team and adhere to strict deadlines.
- Ability to understand and communicate technical/business solutions to personnel at all levels of the organization.
- Must be able to demonstrate extremely strong interpersonal skills, initiative and work ethic.
- Excellent organizational, interpersonal and communications skills.
Position Requirements
- Top Secret Clearance.
- 8 years' experience, with 6 years quantitative fact‑based analysis or issue‑based problem solving, and general experience including project management, strategic planning, and facilitation skills.
- Bachelor's Degree in Business, Human Resources, or Computer Science.
- Or, a Master's Degree (in the fields described above), 6 years general experience, of which at least 4 years must be specialized experience.
- Or, a Ph.D. (in the fields described above), 4 years general experience, of which at least 2 years must be specialized experience.
- Six Sigma certification is a plus.
What We Offer
SiloSmashers offers employees opportunities to be their best in careers in management and technology consulting. The firm supports employees in achieving what is important to them through a Total Rewards program that includes competitive compensation, retirement benefits, health benefits, and career growth opportunities.
SiloSmashers, Inc. is an Equal Opportunity Employer.