Sr. Business Analyst (Insurance SME)

Exavalu; United States; On-site; USD 170,000 - 210,000; Full time

Benefits offered by this job

Permanent remote work

Welcome back program

Flexible hours

Job summary

Exavalu Solutions India Pvt Ltd is seeking an experienced Insurance Business Process & Data Governance Consultant to drive enterprise governance initiatives within the P&C domain. The role emphasizes assessing current-state processes, governance gaps, and stakeholder engagement to achieve business alignment across functions.

The ideal candidate has 10+ years in P&C, with strong skills in process analysis, data governance, and requirements documentation.

Qualifications

• 10+ years of experience in the Property & Casualty (P&C) insurance industry.
• Strong knowledge of claims management and policy administration.
• Experience conducting stakeholder interviews and facilitating workshops.
• Expertise in business process analysis and transformation.
• Experience documenting requirements, flows, and use cases.
• Excellent communication and stakeholder management skills.

Responsibilities

• Assess current processes across core insurance functions and governance gaps.
• Document current-state and future-state processes with ownership and workflows.
• Facilitate governance workshops and align terms across departments.
• Collaborate with data owners to validate governance objectives and controls.
• Support process transformation with standardized operating procedures.

Skills

P&C Insurance

Stakeholder Interviews

Process Analysis

Data Governance

Documentation

Communication Skills

Tools

Visio

Lucidchart

Bizagi

Job description

Exavalu Solutions India Pvt Ltd | Full time

Exavalu is a US based consulting firm specialized in Digital Transformation Advisory and Digital Solution Delivery for select industries like Insurance, Healthcare and Financial Services. Our Headquarters is in California, US with multiple offices across US, Canada, and delivery centres in India. We were founded by Industry executives and Consulting principals with deep industry experience that allows us to bring advisory strength and solution expertise to clients. We’re in a hyper growth trajectory growing at over 100% year on year.

Join our diverse and inclusive team where you will feel valued and motivated to contribute with your unique skills and experience.

Exavalu offers permanent remote working model as we believe in going where the right talent is.

Job Description

This is a remote position.

Overview :

We are seeking an experienced Insurance Business Process & Data Governance Consultant to support enterprise Data Governance initiatives within the insurance domain. The ideal candidate will have extensive experience in insurance operations, business process analysis, and stakeholder engagement, with the ability to assess current-state processes, identify governance gaps, and drive business alignment across multiple functional areas.

Key Responsibilities

Business Process Assessment & Analysis

• Assess current business processes across key insurance functions, including:
  • Policy Administration
  • Underwriting
  • Claims Management
  • Billing
  • Regulatory Reporting
  • Customer & Producer Data
• Conduct stakeholder interviews to understand existing business processes and operational challenges.
• Document current-state business processes and identify governance gaps, ownership issues, and data management challenges.
• Analyze operational bottlenecks resulting from ineffective data governance practices.

Process Design & Governance

• Review and document up to five key business processes, including:
  • Current-state process flows
  • Future-state governed process flows
  • Business ownership models
  • Approval workflows and escalation paths
• Develop governance-focused business documentation, including:
  • Business requirements
  • Business use cases
  • Process requirements
  • Workflow documentation
• Facilitate business term definition workshops with cross-functional stakeholders.
• Support the definition and standardization of approximately 15 key business terms.
• Align business terminology across departments to ensure consistency and improved data governance.

Stakeholder Engagement & Governance Support

• Collaborate with business leaders, data owners, and subject matter experts to validate business requirements and governance objectives.
• Evaluate the effectiveness of existing governance controls and recommend process improvements.
• Gather stakeholder feedback and ensure business alignment throughout governance initiatives.
• Support business process transformation efforts by promoting governance best practices and standardized operating procedures.

Requirements

Required Skills & Experience

• 10+ years of experience in the Property & Casualty (P&C) insurance industry.
  
• Strong functional knowledge of:
  • Claims Management
    
  • Policy Administration
    
• Experience conducting stakeholder interviews and facilitating business workshops.
  
• Strong expertise in business process analysis, process mapping, and business transformation.
  
• Experience documenting business requirements, process flows, workflows, and use cases.
  
• Excellent communication, facilitation, presentation, and stakeholder management skills.
  
• Strong analytical and problem-solving abilities with the capability to translate business needs into governance requirements.
  
• Experience working with cross-functional business and technology teams.
  

Preferred Skills

• Experience supporting Enterprise Data Governance or Data Management initiatives.
  
• Knowledge of Data Governance frameworks, business glossaries, and data stewardship practices.
  
• Familiarity with insurance data models, regulatory reporting, and governance controls.
  
• Experience with business process improvement methodologies such as Lean, Six Sigma, or BPM.
  
• Experience with process modeling tools such as Visio, Lucidchart, Bizagi, or similar platforms.
  
• Experience working on enterprise digital transformation or modernization initiatives.
  
• Exposure to data quality, metadata management, and master data management (MDM) programs.
  

Exavalu also promotes flexibility, adapting to the needs of employees, customers, and the business. It might be part-time work, working outside normal 9-5 business hours or working remotely. We also offer a welcome back program to help individuals return to the mainstream after a prolonged absence due to health or family reasons.

At Exavalu, we are committed to building a diverse and inclusive workforce. We welcome applications for employment from all qualified candidates, regardless of race, colour, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We nurture a culture that embraces all individuals and promotes diverse perspectives, where you can make an impact and grow your career.