Sr. Business Analyst (e-Commerce)

BTI Solutions, Inc.; Plano (TX); On-site; USD 100,000 - 112,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

paid sick leave

AD&D and LTD insurance

life/AD&D coverage

Job summary

BTI Solutions, Inc. is seeking a seasoned Business Analyst to bridge business requirements with our development team. The role emphasizes system analysis, documentation, and ensuring smooth communication between stakeholders and engineers.

The ideal candidate will have 9+ years in business process analysis, experience in e-commerce logistics, and strong SQL/XML capabilities, with bilingual English/Korean proficiency to support diverse clients.

Qualifications

• Bachelor degree in IT or MIS related field required.
• Bilingual in English and Korean (read/write/speak).
• 9+ years of business process analysis experience, e-commerce/logistics/system experience a plus.

Responsibilities

• Analyze user requirements and create communication documents between business users and development team.
• Coordinate with system development team during monitoring and testing of new developments.
• Manage traditional user interface and application module aspects as needed.

Skills

System analysis

XML

SQL programming

Interpersonal skills

Communication

Documentation

Problem solving

Time management

Cooperation

Education

Bachelor Degree in IT and/or MIS related discipline

Tools

XML

SQL

Job description

Responsibilities

The role will primarily involve business analyst and communication with system development team work, but will also include some traditional user interface and application module management as well. Responsibilities cover, analyze user requirements and create documents to communicate between business user and development team include monitoring and testing for new development.

Requirements

• Bachelor Degree in IT and/or MIS related discipline
• Bilingual (English + Korean): Must be able to read, write and speak in both
• Over 9 years of business process analyze experience (Sales or logistics experience related e-Commerce System experience a plus)

Required Skills

• Must have system analysis ability and knowledge of system interface include XML
• Must have knowledge in generating system and business process documentation
• Critical thinking, analytical, problem-solving, prioritizing, time management skills required
• Effective interpersonal skills to work cooperatively with co-workers and other staff
• Strong communication-both oral and written to convey information in a clear and concise manner
• Experienced database development skills including advanced SQL programming

Preferred Skills

• Strong business process related analysis and consultation skills; ability to lead and guide clients
• Knowledge of ERP Logistics and general logistics and supply chain-related processes
• Basic knowledge of SQL and web system management
• Proven ability to multi-task and maintain organized handling multiple clients across different Samsung divisions
• Strong aptitude to work within deadlines both independently and as part of a team
• Retail or Ecommerce experience or an internship within e-commerce a plus

Pay Range

$100,000/year to $112,000/year

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan
• paid sick leave
• life, accidental death & dismemberment (AD&D), and long-term disability (LTD) insurance
• optional voluntary life/AD&D coverage
• Benefits are subject to eligibility and applicable plan terms

Why work at BTI?

We’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status. We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully. We are an outstanding national Consulting company with 20 years of success

Corporate Values

1. Guided by Integrity We earn trust by keeping our promises and holding ourselves and each other accountable to do the right thing in all circumstances
2. Strive for Excellence We strive to deliver quality candidates with efficiency and professionalism leading to the complete satisfaction of our clients
3. Stronger Together We embrace each other’s differences and practice collaborative communication to build strong partnerships and relationships to achieve successful outcomes
4. Think Big We continuously challenge ourselves and seek innovative ideas to improve and strengthen our company, clients, and partners for long-term success
5. Achieve Impact We commit ourselves to empowering and uplifting the people and communities we serve for a better tomorrow To be the foundation of all connections and the driver of new discoveries, growth, and transformation for our employees, candidates, clients, partners, and community Connecting talented employees and great companies to attain new experiences and opportunities to fulfill their needs and achieve their goals.