Sr. Business Analyst (e-Commerce)

BTI Solutions; Plano (TX); On-site; USD 100,000 - 112,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid sick leave

Life insurance

AD&D

LTD

Optional life/AD&D coverage

Job summary

BTI Solutions in Plano, TX seeks a Sr. Business Analyst (e-Commerce) to bridge business needs and the development team. You will analyze requirements, document processes, and support UI and module management while coordinating testing for new releases.

They require a bachelor’s in IT/MIS, 9+ years in business process analysis, and bilingual English/Korean capabilities. Strong SQL/XML skills and logistics knowledge are a plus.

Qualifications

• Bachelor degree in IT or MIS related discipline.
• Bilingual in English and Korean; read, write and speak in both.
• 9+ years of business process analysis experience; ecommerce/logistics is a plus.
• System analysis and knowledge of system interfaces, including XML.
• Experience with SQL programming and database development.

Responsibilities

• Analyze user requirements and create documents communicating between business users and the development team.
• Monitor and test for new development; contribute to UI and module management.
• Coordinate with stakeholders across sales, logistics and ecommerce domains.

Skills

Business process analysis

Requirement gathering

Communication

Analytical thinking

Bilingual English/Korean

Project coordination

SQL programming

Education

Bachelor's degree in IT or MIS

Tools

XML

Database development

Job description

Sr. Business Analyst (e-Commerce)

Responsibilities:

The role will primarily involve business analyst and communication with system development team work, but will also include some traditional user interface and application module management as well. Responsibilities cover, analyze user requirements and create documents to communicate between business user and development team include monitoring and testing for new development.

Requirements:

• Bachelor Degree in IT and/or MIS related discipline
• Bilingual (English + Korean): Must be able to read, write and speak in both
• Over 9 years of business process analyze experience (Sales or logistics experience related e-Commerce System experience a plus)

Required Skills:

• Must have system analysis ability and knowledge of system interface include XML
• Must have knowledge in generating system and business process documentation
• Critical thinking, analytical, problem-solving, prioritizing, time management skills required
• Effective interpersonal skills to work cooperatively with co-workers and other staff
• Strong communication-both oral and written to convey information in a clear and concise manner
• Experienced database development skills including advanced SQL programming

Preferred Skills:

• Strong business process related analysis and consultation skills; ability to lead and guide clients
• Knowledge of ERP Logistics and general logistics and supply chain-related processes
• Basic knowledge of SQL and web system management
• Proven ability to multi-task and maintain organized handling multiple clients across different Samsung divisions
• Strong aptitude to work within deadlines both independently and as part of a team
• Retail or Ecommerce experience or an internship within e-commerce a plus

Pay Range: $100,000/year to $112,000/year

Benefits: Medical, dental, and vision insurance; 401(k) retirement plan; paid sick leave; life, accidental death & dismemberment (AD&D), and long-term disability (LTD) insurance; and optional voluntary life/AD&D coverage. Benefits are subject to eligibility and applicable plan terms.

Why work at BTI?

We're committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.

We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.