Sr Business Analyst

Gallagher Bassett; Rolling Meadows (IL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative, people-first culture

Global reach with local impact

Job summary

Gallagher Bassett in Rolling Meadows, IL seeks a Senior Business Analyst to bridge business needs and technical teams, elicit requirements, analyze processes, and help deliver solutions that matter.

You will work with stakeholders, document workflows, and support testing and quality assurance while contributing to a collaborative, people-first culture with global reach.

Qualifications

• University degree and at least 5 years of relevant experience.
• Experience translating business needs into technical specifications.

Responsibilities

• Elicit requirements using interviews, documents, workshops, surveys, and analysis.
• Define and document user interfaces and data requirements.
• Evaluate information from multiple sources and decompose high-level concepts.
• Collaborate with leads to transform requirements into design and implementation.
• Create and maintain workflows, approvals, and validation rules.
• Work with developers and experts to align technical vision with usability and performance.
• Assist in quality assurance and test strategy.

Skills

Requirements elicitation

Stakeholder management

Process analysis

Technical collaboration

Quality assurance support

Education

University Degree

Job description

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you’re managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

How You'll Make An Impact

Gallagher Bassett is seeking a seasoned Senior Business Analyst that will serve as the liaison between the customer community and the technical development team. This person will be responsible for eliciting, analyzing, validating, specifying, verifying, and managing the business needs of the project stakeholders, including customers and end users. The successful candidate will work closely with business units, subject matter experts and technical resources to identify business needs, define projects, develop requirements and manage the development effort to completion.

• Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
• Define and document internal and external user interfaces and support system and data requirement clarification and definition.
• Critically evaluate information gathered from multiple sources, reconcile conflicts and decompose high-level information into details.
• Work with functional leads to transform and develop new requirements into design and implementation.
• Create and maintain workflows, approval processes, and validation rules based on internal stakeholder requirements.
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Assist in quality assurance and defining testing strategy and risks.

About You

• Typically requires a University Degree and minimum 5 years of prior relevant experience, or equivalent experience.

Compensation And Benefits

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)