Sr. Business Analyst

JSM Consulting Inc.; City of Albany (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

JSM Consulting Inc. is seeking an experienced IT professional to support complex software systems, focusing on requirements elicitation, business process flows, and functional design improvements in a dynamic environment.

The role emphasizes testing, defect analysis, and change management activities, with direct collaboration across IT and business stakeholders. A Master’s degree is preferred, along with relevant government project experience.

Qualifications

• 7 years IT experience in requirements, business processes, fit-gap analyses, and functional designs.
• 7 years eliciting and writing high quality functional and technical requirements.
• 7 years creating and reviewing test plans and test cases.
• 7 years logging, analyzing, testing, and troubleshooting defects.
• 5 years of written communications to business owners, IT program team members, and management.
• 1.5 years of project management experience on IT projects.
• 1 year working for a state or federal government agency.
• 1 year supporting organizational change management through user testing sessions, training planning and delivery.

Responsibilities

• Elicit and document requirements through use cases, user stories, and design documents.
• Create and review test plans and test cases to ensure solutions meet requirements.
• Log, analyze, test, and troubleshoot defects in test and production environments.
• Support organizational change management through user testing sessions and training delivery.

Skills

Requirements gathering

Business process modeling

Fit-gap analysis

Functional design

Test planning & case development

Defect logging & troubleshooting

Written communications

Project management

Change management & user training

Education

Master's degree

Job description

Job Description

• 84 months of experience in Information Technology supporting complex software systems or applications, developing requirements, business process flows, fit-gap analyses, or functional designs solutions to improve the efficiency and effectiveness of the business processes.
• 84 months of experience in Information Technology supporting complex software systems or applications, developing requirements, business process flows, fit-gap analyses, or functional designs solutions to improve the efficiency and effectiveness of the business processes.
• 84 months of experience eliciting and writing high quality functional and technical requirements in project specific protocol through use cases, user stories, functional design documents, and business design documents.
• 84 months of experience creating and reviewing test plans and preparing test cases to ensure solution satisfies requirements.
• 84 months of experience logging, analyzing, testing, and troubleshooting defects found in test and production environments.
• 60 months of experience providing written communications to business owners, IT program team members, and management.
• 18 months of experience working on IT projects utilizing Project Management Skills.
• 12 months of project experience working for a state or federal government agency.
• 12 months supporting organizational change management through user testing sessions, user training planning and delivery, and post deployment support.
• Master's degree