Sr. Benefits Analyst

Dole Fresh Fruit Company; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Dole Fresh Fruit Company is seeking a Sr. Benefits Analyst to oversee the administration, compliance, and ongoing effectiveness of Health & Welfare programs in the U.S. You will act as a liaison among employees, vendors, payroll, consultants, and business leaders.

Responsibilities include Open Enrollment management, vendor coordination, Form 5500 filings, and ACA reporting, while ensuring ERISA, ACA, COBRA, HIPAA compliance. Strong analytical skills and Excel proficiency are required.

Qualifications

• Bachelor's degree or equivalent experience in HR, business, finance, or related field.
• 5+ years of progressive benefits administration experience.
• Strong knowledge of Health & Welfare and retirement plan administration.
• Working knowledge of ERISA, ACA, COBRA, HIPAA, and related regulations.

Responsibilities

• Administer health and welfare benefit programs and resolve escalated employee and vendor issues.
• Manage Open Enrollment, benefit communications, system testing, and vendor coordination.
• Serve as primary contact for benefit vendors and maintain strong service partnerships.
• Ensure compliance with ERISA, ACA, COBRA, HIPAA, and cafeteria plan regulations.
• Coordinate Form 5500 filings, ACA reporting, and other compliance-related activities.
• Manage COBRA, HSA, FSA, commuter benefits, and related administrative processes.
• Review, reconcile, and process monthly benefit invoices, allocations, and reporting.
• Partner with Payroll to ensure accurate benefit deductions, life event changes, leave administration, and year-end reporting.
• Support administration and governance of the company 401(k) retirement plan.
• Identify trends, process improvements, and potential compliance risks requiring escalation.
• Additional duties as assigned

Skills

Analytical

Communication

Vendor management

Excel

Payroll liaison

Education

Bachelor's degree in HR/Business/Finance

Tools

ADP Workforce Now

Job description

Job Summary

The Sr. Benefits Analyst will oversee the administration, compliance, and ongoing effectiveness of our Health & Welfare programs. The incumbent will serve as a critical liaison between employees, vendors, payroll, consultants, and business leaders.

Duties and Responsiblities

• Administer company health and welfare benefit programs and resolve escalated employee and vendor issues.
• Manage annual Open Enrollment, benefit communications, system testing, and vendor coordination.
• Serve as primary contact for benefit vendors and maintain strong service partnerships.
• Ensure compliance with ERISA, ACA, COBRA, HIPAA, cafeteria plan regulations, and required notices.
• Coordinate Form 5500 filings, ACA reporting, and other compliance-related activities.
• Manage COBRA, HSA, FSA, commuter benefits, and related administrative processes.
• Review, reconcile, and process monthly benefit invoices, allocations, and reporting.
• Partner closely with Payroll to ensure accurate benefit deductions, life event changes, leave administration, and year-end reporting.
• Support administration and governance of the company 401(k) retirement plan.
• Identify trends, process improvements, and potential compliance risks requiring escalation.
• Additional duties as assigned

Qualifications And Experience

• Bachelor's degree in Human Resources, Business, Finance, Accounting, or related field, or equivalent experience.
• 5+ years of progressive benefits administration experience.
• Strong knowledge of Health & Welfare and retirement plan administration.
• Working knowledge of ERISA, ACA, COBRA, HIPAA, and other applicable regulations.
• Advanced analytical, problem-solving, and Excel skills.
• Excellent written and verbal communication skills.
• Computer proficient in the Microsoft Office suite (Word, Excel) and email.
• Experience partnering with Payroll, Finance, and external benefit providers.
• Experience with ADP Workforce Now preferred
• Experience managing benefit vendors, renewals, and implementations preferred
• Knowledge of retirement plan governance and Pooled Employer Plan (PEP) administration preferred
• Understanding of budgeting, accounting allocations, and benefit financial reporting preferred

Work Authorization Requirement:

Applicants must be legally authorized to work in the United States at the time of hire and maintain ongoing work authorization throughout their employment. The company does not provide employment visa sponsorship now or in the future.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws.

Dole Fresh Fruit Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.