Health and Benefits Senior Analyst

WTW; Cheyenne (WY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health and Welfare Benefits including Medical, Dental, and Vision

Paid Time Off and Leave Benefits

Retirement Benefits including pension plan and 401(k)

Job summary

WTW is seeking a Senior Analyst - Account Manager based in Cheyenne, Wyoming. This role involves managing the annual lifecycle of employee benefits while serving as the main contact for clients. The candidate will work with team members to develop effective benefits strategies, evaluate vendors, and assist in employee meetings.

Ideal candidates should have a Bachelor’s degree and 1-3 years of relevant experience in employee benefits. Strong client relationship skills and proficiency in Microsoft Office applications are essential.

Qualifications

• 1-3 years of professional experience, ideally in employee benefits.
• Strong verbal and written communication skills.
• Ability and willingness to travel to clients within Wyoming.

Responsibilities

• Manage the annual lifecycle of employee benefits.
• Serve as a day-to-day client contact.
• Schedule and attend client meetings as needed.

Skills

Client relationship skills

Microsoft Office proficiency

Problem solving abilities

Organizational abilities

Critical thinking

Education

Bachelor’s degree in business or relevant experience

Tools

Salesforce

Job description

Description

The Senior Analyst - Account Manager, as a team member, assists in providing healthcare and group benefits solutions encompassing plan design, vendor evaluation and management, data analytics, legal compliance and employee meetings. Provides assistance with the benefits program selection and funding mechanisms to include employer versus employee contributions.

Role

• Manage the annual lifecycle of employee benefits
• Serve as a day-to-day client contact
• Work with team members to meet client needs, including:
• Development and/or analysis of benefits strategy
• Delivery of reporting that is used to assess benefit utilization and performance
• Answer client questions
• Work with vendors to solve employer and employee benefits issues
• Schedule, prepare for and attend client meetings, as needed
• Set up and participate in employee meetings (open enrollment, benefits fairs, etc.)
• Assist team members and management with developing proposals and responding to RFPs
• Assist other team members as needed
• Ensure internal compliance processes are followed and documented as necessary

Qualifications

• 1-3 years of professional experience, ideally in employee benefits
• Bachelor’s degree in business, or relevant experience
• Advanced skills in Microsoft Office products, especially Word, PowerPoint and Excel
• Understanding of web-based client relationship systems (Salesforce), with experience in problem solving, critical thinking, and troubleshooting when issues arise
• Exceptional client relationship skills; ability to develop strong relationships quickly and maximize resources effectively to achieve goals
• Ability to effectively engage with carriers and clients to maintain renewal terms and existing business
• Strong verbal and written communication skills
• Problem solving abilities, including critical thinking and adaptability
• Strong organizational abilities and flexibility to work in a performance-driven environment managing multiple deliverables
• Ability and willingness to travel to clients within Wyoming for periodic meetings
• Must successfully complete appropriate licensing exam(s) and/or maintain required licensing by completing various Continuing Education activities as needed. If already licensed, must be able to show valid confirmation of current licensing status

Employment-Based Visa Sponsorship

Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

Company Benefits

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identity Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)
• Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.

EEO Statement

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

EOE, including disability/vets