Sr Associate, Sales Generalist

Otis Elevator Co.; San Antonio (TX); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental & vision coverage

Paid vacation and holidays

Paid sick leave

Life and disability insurance

Tuition reimbursement

Job summary

Otis Elevator Company in San Antonio, TX is seeking a Sr. Associate, Sales Generalist to drive growth through new business development, strategic account management, and customer retention activities.

You will expand maintenance portfolios, build long-term partnerships, and deliver exceptional service while collaborating with field teams to ensure smooth onboarding and service delivery. This role emphasizes a hunter mentality, consultative selling, and strong relationship-building skills.

Qualifications

• Bachelor's degree preferred in business-related field.
• 3–5 years in sales, business development, account management, or CRM-focused roles.
• Proven track record in meeting/exceeding sales goals in competitive markets.
• Experience growing new and existing customer relationships.
• Strong consultative selling, negotiation, and closing skills.
• Hunter mentality with ability to build long-term client partnerships.
• Excellent presentation, communication, and relationship-building skills.
• Excellent organizational and time-management abilities.
• Self-motivated with results-driven approach.
• Ability to collaborate in a team-oriented environment.
• Technical aptitude to understand engineering concepts.

Responsibilities

• Prospect and develop new business opportunities via cold calling, networking, referrals, and market research.
• Sell, negotiate, and close maintenance contracts to grow market share.
• Build relationships with property managers, building owners, and facility stakeholders.
• Deliver presentations, proposals, and consultative sales solutions.
• Manage a portfolio of existing accounts focusing on retention and renewals.
• Identify opportunities to expand services and modernization solutions.
• Use CRM and sales tools to manage pipeline, forecasting, and planning.
• Collaborate with operations and field teams for onboarding and service delivery.
• Stay informed on industry trends and Otis product positioning.

Skills

Consultative selling

Negotiation

Closing

Presentation

Communication

Relationship-building

Time management

Team collaboration

Technical aptitude

Education

Bachelor's degree in Business, Sales, Marketing, or related field

Tools

CRM

Sales tools

Job description

Location: OT469: TS - SAN ANTONIO, TX 121 INTERPARK BLVD,STE404, SAN ANTONIO, TX, 78216 USA

Date Posted: 2026-06-19

Country: United States of America

Would you like to join a truly international, talent-driven company that values Safety, Ethics, Quality, Innovation, and Employee Opportunity? Otis Elevator Company is seeking a highly motivated and results-driven Sr. Associate, Sales Generalist to drive growth across the Austin market through a combination of new business development, strategic account management, and customer retention activities. In this role, you will be responsible for expanding our maintenance portfolio, building long-term customer partnerships, and identifying opportunities to grow existing client relationships while delivering exceptional customer service.

This position is ideal for a sales professional who enjoys both the challenge of winning new business and the satisfaction of nurturing customer relationships to drive long-term revenue growth.

On a Typical Day You Will:

• Prospect and develop new business opportunities through cold calling, networking, referrals, and market research.
• Sell, negotiate, and close maintenance contracts and service agreements to grow market share and revenue.
• Build and maintain relationships with key decision-makers, property managers, building owners, and facility stakeholders.
• Deliver customer presentations, proposals, and consultative sales solutions tailored to client needs.
• Manage a portfolio of existing accounts, driving customer satisfaction, retention, contract renewals, and recurring revenue growth.
• Identify opportunities to expand customer relationships through additional service, repair, and modernization solutions.
• Utilize CRM and sales tools to manage pipeline activity, forecasting, and account planning.
• Collaborate with operations and field teams to support customer onboarding, service delivery, and issue resolution.
• Maintain knowledge of industry trends, competitor activity, and Otis products and services to effectively position solutions in the marketplace.

What Will Help You Succeed in This Role:

• Bachelor's degree in Business, Sales, Marketing, or a related field preferred.
• 3-5 years of experience in sales, business development, account management, or customer relationship management.
• Proven success achieving and exceeding sales goals in a competitive environment.
• Experience developing new business while managing and growing existing customer relationships.
• Strong consultative selling, negotiation, and closing skills.
• A proactive "hunter" mentality combined with the ability to build long-term client partnerships.
• Excellent presentation, communication, and relationship-building skills.
• Strong organizational and time management abilities with the capability to manage multiple priorities.
• Self-motivated with a results-oriented approach to achieving business objectives.
• Ability to collaborate effectively within a team-oriented environment.
• Technical aptitude and the ability to understand and communicate basic engineering and equipment concepts.

Work Authorization:

Given the nature of the position, Otis Elevator does not support sponsorship, e.g. H-1B or TN petitions/applications, for this position.

Benefits:

• 401(k) plan that includes generous company match and a separate automatic retirement contribution
• Comprehensive medical, prescription drug, dental and vision coverage for colleagues and their eligible dependents, beginning on their first day of employment
• Three weeks paid vacation and paid company holidays
• Paid sick leave - Employee assistance and wellness incentive programs
• Life insurance and disability coverage
• Voluntary benefits, such as legal, pet, home, and auto insurance
• Birth/adoption and parental leave benefits
• Adoption assistance
• Tuition reimbursement program
• Peer recognition and service anniversary awards, as well as spot performance bonus opportunities

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

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