Position Title: Senior Application Engineer, NCC Automated Solutions
Location: Souderton, Pennsylvania, USA
Reports to: Director Sales & Applications, NCC Automated Solutions
Responsibilities
- Filters and/or responds to all customer and sales representatives’ inquiries.
- Determines the making/process feasibility of all modified or new systems and products.
- Meets with customers to discuss, refine and offer other product and enhancement/alternative options.
- Formulates and creates descriptive line-item quotations based on standard unit costs.
- Creates timeline schedule and final revised detailed quotation.
- Defines all of the product detailed specifications once an order is imminent.
- Meets with the engineering project group to transfer the project once a sale is complete.
- Creates quotes, manages and coordinates customer quotes and orders.
- Facilitates, manages or drives to completion with the appropriate internal departments special product orders.
- Trains and assists other application engineers.
Typical Duties Include
- Bid preparation
- Customer interface regarding technical issues, quality, and scheduling
- Liaison between customer and internal resources
- Perform technical reviews of request for proposals
- Generate commercial and technical proposals
- Work directly with management from manufacturing, purchasing, quality, and engineering to determine timelines.
- Create project reports for management review.
- Provide training and technical presentations for internal and external salespeople.
- Assist in preparation of marketing and technical documents.
- Develop strong internal relationships with product managers, application engineers, and outside sales force.
Qualifications
- Requires a bachelor’s degree in an engineering discipline.
- Requires 5-8 years of relevant application and technical sales experience.
- Requires mathematical skills including addition, subtraction, multiplication, division, and metric system conversions.
- Must have the ability to read and understand blueprints, electrical schematics, installation manuals, routings, and other manufacturing instructions.
- Requires a working knowledge of ERP systems.
Some travel may be required (20%) as technical support for the field sales engineers and/or support other locations.