Application Engineer

Ainsley Search Group; Philadelphia (Philadelphia County); On-site; Full time

Benefits offered by this job

Annual performance bonus

Profit sharing and employee stock options

100% health coverage for employee and dependents

Job summary

A global manufacturer of engineered products in Philadelphia is seeking an Application Engineer to provide technical support and application expertise. This full-time role offers competitive salary, bonuses, and benefits. Applicants should have a Bachelor's in Mechanical Engineering and experience in project roles within industrial manufacturing. Responsibilities include technical support for customers and R&D, troubleshooting, and training. This is a great chance to develop into a managerial role within the company.

Qualifications

• Recent work experience as a Project Engineer, Application Engineer, or related roles.
• Exposure to rapid contract manufacturing process is a plus.
• Ability to pass drug screen, background check, and employment verification.

Responsibilities

• Support customers, sales engineers, and product managers on technical issues.
• Provide remote and onsite training to customers as needed.
• Support R&D on new product development and rapid prototyping.

Skills

Solid mechanical aptitude

Excellent communication skills

Customer service skills

Analytical and problem-solving skills

Proficient in Solidworks

Proficient in AutoCAD

Education

Bachelor’s Degree in Mechanical Engineering

Tools

SolidWorks

AutoCAD

Job description

Ainsley Search Group is hiring for an Application Engineer with experience in product design to join a Global Manufacturer of engineered products located in Philadelphia. This Application Engineer will report to the Application Engineering Manager and provide timely technical support, application expertise, solutions to customers, sales team, manufacturing and marketing team on product troubleshooting, new application, design assistance, modifications, etc. S/He will evaluate customer specifications to develop a feasible solution to all stakeholders. This is a full-time, permanent opportunity with lucrative base salary, performance bonus, stock option and competitive benefits. In addition, company would like to develop this individual to become the Application Engineering Manager, Sales Engineer, Design Engineer, or Product Manager.

Responsibilities

• Report to the Engineering Manager and support customers, sales engineers, product manager, and marketing team on product applications, new application, design assistance, modifications, and other technical support on engineered products.
• Based on customer inquiries to provide technical support and application expertise; research customer requirement and pre-estimate for safety, materials and technical resource, provide technical approval for quoting process, support proposal process.
• Provide detailed technical support (remote and onsite) to customers on product applications, troubleshooting for malfunctions, quality issues, product failure, provide remote and onsite training to customers as needed.
• Support R&D on new product development, new application development, rapid prototyping and testing, ensure new application manufacturability.
• Support manufacturing on process development, manufacturing progress, feasibility, reliability, troubleshoot issues concerning manufacturing process and recommend modification on application, design, keep customers and stakeholders informed regarding engineering change request, design change, application modification, etc.
• Promote marketing by providing product technical literature, support preparation and marketing effort for trade shows, product categories, 3rd party marketing firms, and other marketing initiatives.

Qualifications

• Bachelor’s Degree in Mechanical Engineering.
• Recent years of work experience as a Project Engineer, Application Engineer, Sales Support Engineer or related roles within Industrial manufacturing industry, exposure to rapid contract manufacturing process is a plus.
• Solid mechanical aptitude
• Proficient in Solidwork and AutoCAD for 3D and 2D modeling.
• Excellent communication and customer service skills, able to translate engineering issues, bottlenecks and constrains to non-engineering customers.
• Solid analytical and problem-solving skills, outside of box thinker and able to foresee various scenarios to reduce engineering risks.
• Able to pass drug screen, background check and employment verification.

Compensation and Benefits

• Annual performance bonus
• Profit sharing and employee stock options.
• 100% health coverage for employee and dependents.