Sr. Application Engineer

SelectMinds LLC; Michigan; On-site; USD 90,000 - 130,000; Full time

Job summary

An innovative technology company seeks an Applications Engineer to strengthen its technical sales team. The ideal candidate will possess a Master's degree and at least 10 years of experience in Application Engineering, excelling in communication and problem-solving. This role focuses on providing tailored technical solutions to customers, conducting product demonstrations, and maintaining documentation. The position requires significant interaction with customers and the engineering team, contributing to product enhancements based on feedback.

Qualifications

• 10+ years of professional experience in Senior Application Engineering.
• Demonstrated experience in developing and delivering technical presentations.
• Proven ability to understand complex technical requirements.

Responsibilities

• Collaborate with sales team to understand customer needs.
• Provide technical support during pre-sales and post-sales stages.
• Conduct product demonstrations and provide technical training.

Skills

Technical knowledge

Excellent communication skills

Problem solving

Education

Master's degree in Computer Science

Bachelor's degree in computer science or IT

Tools

CAD

CRM Systems

Microsoft Office Suite

Job description

Job Description:An Applications Engineer plays a critical role in the technical sales process by providing expertise and support to customers. They work closely with both the sales team and the engineering team to understand customer requirements and develop tailored solutions. This role requires strong technical knowledge, excellent communication skills, and the ability to translate complex technical information into understandable terms for customers.Responsibilities:

• Collaborate with the sales team to understand customer needs and develop technical solutions that meet those needs.
• Conduct product demonstrations and provide technical training to customers and sales team members.
• Assist in the preparation of technical proposals, including system design, cost estimations, and project timelines.
• Conduct feasibility studies and perform technical analysis to evaluate the compatibility of products with customer requirements.
• Provide technical support to customers during pre-sales and post-sales stages, including troubleshooting, resolving technical issues, and answering product-related questions.
• Collaborate with the engineering team to identify opportunities for product improvement and development based on customer feedback and market trends.
• Maintain up-to-date knowledge of industry trends, competitor products, and emerging technologies to provide valuable insights and recommendations to customers.
• Participate in trade shows, conferences, and industry events to promote products and establish strong relationships with customers.
• Continuously update and maintain technical documentation, product manuals, and training materials for internal and external use.
• Act as a liaison between customers and the engineering team, providing input on product enhancements, customization requests, and bug reports.

KNOWLEDGE/SKILLS/ABILITIES:

• Master's degree in Computer Science or a related field can be beneficial.
• Bachelor's degree in computer science or information technology.
• A minimum of 8 to 10 years of experience in Application Engineering.
• Demonstrated experience in developing and delivering technical presentations and training.
• Proven ability to understand complex technical requirements and translate them into actionable solutions.
• Familiarity with relevant industry standards and regulations.
• Proficiency in written and spoken English, with excellent communication skills.

Work Experience Requirements:

• 10+ years of professional experience in Senior Application Engineering.

Select Minds LLC. seeks Master's+ 10 yr. Exp/Equiv.: Senior Application Engineering (SAEll34) CAD, CRM Systems, Microsoft Office Suite. Mail resume with job ID # to HR: 39111 Six Mile Road, Suite 113 & 115, Livonia, Ml 48152. Unanticipated worksite locations throughout US. Foreign Equiv. accepted