Sr Application Analyst – PACS / Imaging – Hybrid

Smith Arnold; City of White Plains (NY); Hybrid; USD 115,000 - 140,000; Full time

Job summary

Smith Arnold seeks a Senior Application Analyst in Westchester, NY to support ~100 ancillary imaging applications (RIS, cardiology imaging, PACS). You will lead upgrades, partner with vendors, ensure regulatory compliance, and optimize workflows to improve patient care in a high-visibility environment.

The role offers hybrid work, opportunities to obtain Epic HIM certification, and mentorship across a talented IT team.

Qualifications

• Bachelor's degree in IT, Healthcare IT, or related field.
• 5–8+ years of experience supporting healthcare applications in clinical, administrative, or financial environments.
• Experience supporting/working with RIS, cardiology imaging and PACS applications.
• Advanced knowledge of multiple healthcare applications and Microsoft O365.
• Proven experience leading IT or application implementation/upgrades projects.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication skills and ability to work with diverse stakeholders.
• Experience mentoring or managing small teams is a plus.

Responsibilities

• Provide expert-level support and troubleshooting for a diverse set of ancillary clinical and business applications.
• Lead application upgrades, system enhancements, and vendor-managed projects.
• Serve as an escalation point for Tier 1–2 analysts and guide problem resolution.
• Collaborate with stakeholders to analyze business and clinical needs, translate them into technical solutions, and implement best practices.
• Conduct workflow analysis and recommend system and process improvements to enhance efficiency and patient care.
• Mentor junior staff and share expertise across the IT team.
• Ensure compliance with HIPAA, CMS, Joint Commission, and internal IT policies.

Skills

Healthcare IT

Epic HIM

Project leadership

Stakeholder comms

O365

Troubleshooting

Education

Bachelor's degree in IT/Healthcare IT

Tools

RIS

PACS

Cardiology imaging systems

Job description

Are you a seasoned Healthcare IT professional looking for a challenging and high-visibility role? We are seeking a Senior Application Analyst to join a highly respected hospital in Westchester, NY, supporting a broad portfolio of ancillary applications. This is an exciting opportunity to work with a talented IT team, lead projects, and play a critical role in optimizing clinical and operational systems that directly impact patient care.

Why This Role?

• Work in a collaborative, high-performing IT environment alongside some of the most talented professionals in healthcare.
• Exposure to a wide variety of systems and the opportunity to lead impactful projects.
• Career growth opportunities, including Epic HIM certification and strategic IT leadership development.
• Flexible work schedule with hybrid work arrangements.
• If you are a motivated, proactive, and highly skilled Healthcare IT professional looking for a challenging and rewarding role, we want to hear from you.

What employees are saying:

I felt valued and supported by my managers throughout the entire duration of my tenure.
Hands down one of the most rewarding career experiences I have ever had!
Excellent place to work, atmosphere is great, people are friendly, excellent benefits!

Title Senior Application Analyst – Imaging applications

Location: Bronx, NY – Hybrid

Salary: $115,000 – $140,000

About the Role

As a Senior Application Analyst, you will be responsible for the advanced support, configuration, and optimization of approximately 100 ancillary applications. These applications focus on the hospitals imaging applications – RIS, cardiology imaging and PACS applications. You will work closely with internal stakeholders and vendors to ensure system reliability, regulatory compliance, and workflow efficiency.
This position provides significant growth potential and hands-on exposure to a wide range of healthcare IT systems. The successful candidate will have the opportunity to become Epic HIM certified, take ownership of complex technical challenges, and serve as a key advisor on application strategy.

Key Responsibilities

• Provide expert-level support and troubleshooting for a diverse set of ancillary clinical and business applications.
• Lead application upgrades, system enhancements, and vendor-managed projects.
• Serve as an escalation point for Tier 1–2 analysts and guide problem resolution.
• Collaborate with stakeholders to analyze business and clinical needs, translate them into technical solutions, and implement best practices.
• Conduct workflow analysis and recommend system and process improvements to enhance efficiency and patient care.
• Mentor junior staff and share expertise across the IT team.
• Ensure compliance with HIPAA, CMS, Joint Commission, and internal IT policies.

Qualifications

• Bachelor’s degree in IT, Healthcare IT, or related field.
• 5–8+ years of experience supporting healthcare applications in clinical, administrative, or financial environments.
• Experience supporting/ working with RIS, cardiology imaging and PACS applications
• Advanced knowledge of multiple healthcare applications and Microsoft O365.
• Proven experience leading IT or application implementation/upgrades projects.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication skills and ability to work with diverse stakeholders.
• Experience mentoring or managing small teams is a plus.