Sr. Application Analyst-Epic - MyChart/EpicCare Link

Henry-Ford-Health-2; Troy (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

Henry Ford Health is seeking a Senior Application Analyst-Epic to participate in the design, implementation, training, documentation, operation, and support of Epic MyChart/EpicCare Link systems across the enterprise.

The role requires 2+ years of IT or clinical workflow experience, knowledge of clinical workflows, and Epic accreditation or commitment to obtain certification within 6 months of hire to support patient safety, revenue capture, and efficient, compliant operations.

Qualifications

• Associates Degree or two years of college; Bachelor's preferred.
• 2+ years of experience in IT or clinical workflows.
• Epic accreditation or certification within first 6 months of hire.
• Strong knowledge of clinical workflows and revenue cycle processes.

Responsibilities

• Participate in design, implementation, training, documentation, operation, and support of Epic applications.
• Contribute to optimization of clinical or business applications.
• Serve as Helios liaison to clinical/business departments across the system.
• Ensure patient safety, revenue capture, and efficient operations.

Skills

Clinical workflows

IT experience

Workflow optimization

Revenue cycle

Education

Associate degree

Bachelor's degree preferred

Tools

Epic accreditation

Epic software

Job description

Sr. Application Analyst-Epic - MyChart/EpicCare Link

• Full-time

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.
Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.
Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

General Summary:

The Senior (Sr.) Application Analyst is responsible for participating in the overall design, implementation, training, documentation, operation, and support of Clinical or Business applications and reports. This includes contributing to the planning, design, implementation, and optimization of their specific application. The Sr. Application Analyst takes general direction from their supervisor or manager. The Sr. Application Analyst may in some instances also serve as a Helios liaison to their associated clinical or business departments throughout the system. This includes, but is not limited to, the assessment of optimization efforts to meet system goals including patient safety/quality of care, revenue capture and efficient operations. The Sr. Application Analyst performs these activities following Henry Ford Health standards and processes.

Education & Experience Required:

• Associates Degree / two (2) years of college required; Bachelor's degree preferred.
• Requires more than two years of strong experience in one of the following:
• Technical experience:
  • Strong knowledge of state-of-the art engineering approaches in design, build, testing, debugging problems, and ongoing technical support.
  • Able to articulate previous examples of workflows and processes associated with previous IT experience.

AND/OR

• Clinical experience includes:
  • Strong knowledge/experience in clinical workflows and processes.
  • Able to articulate previous examples of workflows and processes associated with clinical experience integrated with IT solutions.

AND/OR

• Specific knowledge of one or more of the following: bed management, registration, scheduling, revenue cycle reports, professional billing, hospital billing, medical records, or coding.
• Additionally, must be able to articulate revenue cycle workflows and processes for one or more of the above areas with a focus on IT integrated solutions.

Certifications Required:

• Epic accreditation or certification in designated application (may hire into position without accreditation or certification but must attain accreditation or certification within first 6 months of hire to continue employment.)