Sr. Analyst, Client Services

Ovative Group; Minneapolis (MN); On-site; USD 62,000 - 93,000; Full time

Benefits offered by this job

401k match program

Generous paid vacation policy

Top-notch health insurance

Monthly mobile stipend

Sabbatical program

Job summary

Ovative Group in Minneapolis is seeking a Sr. Account Analyst in Client Services to manage cross-functional roles, collaborating with media and strategy teams. The ideal candidate will excel in client management while driving performance and analytical results.

This position demands strong communication and project management skills, with a focus on delivering insightful reports and building strong client relationships. Ovative offers a supportive, inclusive culture, competitive salary, and robust benefits.

Qualifications

• 2-4 years of experience in e-commerce, digital marketing, customer data and insights.
• Direct client engagement experience preferred.
• Excellent communication (oral, written, presentation development) skills.
• Sound conceptual and pragmatic problem-solving skills.
• Exceptional attention to detail.

Responsibilities

• Partner with Account and Media teams for digital media execution.
• Perform daily data analysis and create reporting & insights of performance.
• Build trust and credibility with the client’s team.

Skills

Analytical skills

Communication skills

Project management

Data analysis

Relationship building

Detail-oriented

Education

2-4 years in e-commerce or digital marketing

Direct client engagement experience

Job description

About Ovative Group

Ovative Group is an independent, full‑funnel media, measurement, and creative firm. Leveraging our deep industry expertise, we help brands like Best Buy, Domino’s, American Eagle, The Home Depot, Post, Disney, Tumi, Michael Kors, Boost Mobile, and UnitedHealth Group transform their media and measurement programs. The result? Profitable growth that speaks for itself.

At Ovative, we don’t just track data, we redefine success. Our proprietary MarTech platform, EMRge, helps businesses transform marketing into a driver of sustainable growth. Powered by Enterprise Marketing Return (EMR), our differentiated approach to holistic media buying, planning, and measurement makes EMRge the first MarTech platform to measure businesses holistically. We’re all about raising the bar every day, and it shows. Our work has been recognized by organizations like Digiday, Google, Inc. 5000, USA Today, and Search Engine Land.

About The Role

The Ovative Group Sr. Account Analyst, Client Services position offers the right candidate an opportunity to take on a truly cross‑functional role at a fast‑growing company, partnering with media, measurement and strategy teams to bring client strategies to life. This position will focus on client business performance, building client trust and relationship, and cross‑team (internal and external) coordination. The right candidate will be highly analytical and detail‑oriented, with great critical thinking and communication skills and motivated by driving strong results for our clients.

Responsibilities Of a Sr. Analyst, Client Services

• Cross‑team coordination
  • Partner with Account and Media teams to help drive forward digital media execution across all internal and external stakeholders.
  • Exhibit strong project management skills to move key initiatives forward to meet client deliverable dates.
  • Support storytelling, quality, consistency, and clarity of written deliverables, especially in presentations and slide decks and email communications.
• Performance and results
  • Monitor ongoing client business and digital media performance to best assist with budgets, forecasts and digital media mix decisions.
  • Perform daily data analysis, create weekly/monthly reporting & insights of digital media performance, and translate analyses into clearly communicated insights via slides/documents/emails to the client.
  • Partner with channel teams assisting in updated planning, strategy and execution based on digital media program performance.
• Client management
  • Build trust and credibility with the client’s day‑to‑day working team, and consistently deliver the best interaction of the client’s day.
  • Seek to understand the client’s business/industry and understand how their work connects to the broader project and client goals.
  • Support in the presentation of client‑facing solutions, including competitive/landscape research and audits.
• Leadership development
  • Manage work independently with initial direction from manager.
  • Regularly speak up, ask questions, and express your POV.
  • Support internal Ovative initiatives and be additive to Ovative’s hardworking, genuine, and fun culture.

Requirements

• 2‑4 years of experience in e‑commerce, digital marketing, customer data and insights, customer strategy, MarTech, or other marketing disciplines.
• Direct client engagement experience preferred.
• Excellent communication (oral, written, presentation development) and deliverable production skills.
• Sound conceptual and pragmatic problem‑solving skills.
• Exceptional attention to detail.

Pay Transparency

At Ovative, we offer a transparent view into three core components of your total compensation package: Base Salary, Annual Bonus, and Benefits. Actual offers are made with consideration for relevant experience and anticipated impact. For our Sr. Analyst positions, our compensation ranges from $62,000 to $93,000, which is inclusive of a 15% bonus.

Benefits Of Working At Ovative Group

We provide strong, competitive, holistic benefits that understand the importance of your life inside and out of work.

Culture

Culture matters and we’ve been recognized as a Top Workplace for ten years running because of it. We demand trust and transparency from each other. We believe in doing the hard and complicated work others put off. We’re open in communication and floor plan. We’re flat – our interns sit next to VPs, our analysts work closely with senior leaders, and our CEO interacts with every single person daily. Put together, these elements help foster an environment where smart people can support each other in performing to their highest potential.

Ovative is committed to fostering an inclusive environment where everyone can participate and thrive. We do not tolerate discrimination of any kind, including on the basis of race, sexual orientation, gender identity, or gender expression. Our policies reflect this commitment—for example, our medical leave benefits are inclusive of same‑sex partners, ensuring equitable care and support for all families.

Compensation and Insurance

We strive to hire and retain the best talent. Paying fair, competitive compensation, with a large bonus incentive, and phenomenal health insurance is an important part of this mix. We’re rewarded fairly and when the company performs well, we all benefit.

Tangible Amenities We Enjoy

• Access to all office spaces in MSP, NYC, and CHI.
• Frequent, paid travel to our Minneapolis headquarters for company events, team events, and in‑person collaboration with teams.
• Generous paid vacation policy.
• 401k match program.
• Top‑notch health insurance options, inclusive of same‑sex partners.
• Family formation benefits including reimbursement options for fertility, pregnancy, and parenting needs.
• Monthly stipend for your mobile phone and data plan.
• Sabbatical program.
• Charitable giving via our time and a financial match program.
• Shenanigan’s Day.

Working at Ovative won’t be easy, but if you like getting your hands dirty, driving results, and being surrounded by the best talent, it’ll be the most rewarding job you’ll ever have. If you think you can make us better, we want to hear from you!