Sr. Analyst, Business Technical Support

Lincoln Financial Group; Omaha (NE); Remote; USD 93,000 - 170,000; Full time

Job summary

Join a forward-thinking company as a Senior Analyst in Business Technical Support, where you'll play a crucial role in developing innovative pricing tools for group insurance products. This position offers the opportunity to lead discussions with cross-functional teams, mentor the next generation of actuarial students, and ensure the effective implementation of pricing strategies. With a commitment to empowering employees and fostering a diverse workplace, this role promises a fulfilling career path with ample growth opportunities. If you're ready to make a significant impact in the insurance industry, this is the perfect opportunity for you.

Benefits

Tuition assistance program

Free financial counseling

Health coaching

Employee assistance program

Leadership development opportunities

Flexible work arrangements

Effective productivity tools

Qualifications

• 5-7+ years of experience in business technical support.
• Bachelor's degree or equivalent work experience required.

Responsibilities

• Develop and implement pricing tools for insurance products.
• Collaborate with management across various departments.

Skills

SQL

VBA

Analytical Skills

Problem Solving

Communication Skills

Education

Bachelor's degree

Tools

Git

Job description

Be Aware of Fraudulent Recruiting Activities: Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team [e-mail] if you encounter a recruiter or see a job opportunity that seems suspicious.

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Alternate Locations: Work from Home; Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Omaha, NE (Nebraska); Radnor, PA (Pennsylvania); US All Regions

Work Arrangement:

Remote : Work at home employee

Relocation assistance:is not available for this opportunity.

Requisition #:74553

The Role at a Glance

As a Sr. Analyst, Business Technical Support, you will be part of a dynamic team and assist in the development of tools that the underwriting team and the sales organization will use for pricing group insurance products: LTD, STD, Life, etc. In this role you will participate in the success of implementing the underwriting pricing tools.

What you'll be doing

• Architect, develop, and implement high quality, robust pricing tools for the underwriters and the sales organization to price group insurance products.
• Develop and mentor actuarial students and/or pricing tool experts.
• Collaborate, organize, and lead key discussions with various levels of management across Underwriting, Sales, Pricing, and IT to develop and maintain the pricing tools.
• Create, educate, and follow pricing tool standards and programming best practices.
• Ensure documentation of the tool design, coding, implementation, and training is kept up to date and available to onboard additional resources as needed.
• Design data structures, design database functions and procedures, design tool development methodologies with separation of concerns, and coordinate the testing and the implementation of the pricing tools.
• Design, code, and implement actuarial pricing formulas and strategies in the pricing tools.
• Provide expertise on actuarial pricing methods and assumption development to suggest new ways of managing development and implementation risk.
• Maintain awareness of developments in the actuarial and technology industries.

What we’re looking for

Must-Haves:

• 5-7+ years of experience
• 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)

Nice-to-haves:

• Technical skills in SQL & VBA with the desire to take these skills to the next level.
• Experience working with version control systems (Git, etc.) preferred but not required.
• Experience with group insurance pricing/valuation/analytics preferred.
• Experience with the software development life cycle preferred.
• Curiosity and demonstrated capability to quickly learn new concepts.
• Strong analytical, problem solving, and communication skills.
• An entrepreneurial mindset willing to take the lead and own key design decisions.
• Ability to think critically, identify potential challenges, discuss solutions, and validate results.
• Work with a sense of urgency while maintaining appropriate attention to detail and accuracy.
• Effective verbal and written communication.

Application Deadline

Applications for this position will be accepted through 6/6/2025 subject to earlier closure due to applicant volume.

What’s it like to work here?

At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

What’s in it for you:

Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values andleadership attributes

Leadership development and virtual training opportunities

Free financial counseling, health coaching and employee assistance program

Tuition assistance program

Work arrangements that work for you

Effective productivity/technology tools and training

The pay range for this position is$93,300 - $169,700with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.

About The Company

Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services.

With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach.

Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice.

Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Be Aware of Fraudulent Recruiting Activities

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at [e-mail] if you encounter a recruiter or see a job opportunity that seems suspicious.

Additional Information

This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees.

Lincoln Financial is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.

This Employer Participates in E-Verify. See the E-Verify notices.

Nearest Major Market: Omaha
Nearest Secondary Market: Council Bluffs