Sr Analyst, Business Metrics

City of Fort Collins; Fort Collins (CO); Hybrid; USD 72,000 - 120,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plan

FSAs

Employee assistance

Life & disability

Wellness program

Career development

Team environment

Job summary

The City of Fort Collins is seeking a Sr Analyst, Business Metrics to provide enterprise-wide expertise in performance metrics, program evaluation, and organizational effectiveness. You will partner with executive leadership and departments to develop meaningful metrics aligned with the Strategic Plan and City priorities.

You will build organizational capability through training, coaching, and benchmarking, leading cross-functional projects that improve service delivery and data-informed

Qualifications

• Knowledge of organizational performance measurement, performance metrics, program evaluation methodologies, benchmarking, data governance and continuous improvement practices.
• Knowledge of strategic planning, organizational effectiveness, business process improvement and municipal government operations.
• Ability to develop meaningful outcome-based performance metrics, key performance indicators and evaluation frameworks that support enterprise and operational decision making.
• Ability to analyze quantitative and qualitative information to evaluate organizational performance, identify trends and recommend opportunities for improvement.
• Ability to facilitate workshops, planning sessions and collaborative discussions that engage diverse stakeholders and build consensus around organizational performance metrics and improvement opportunities.
• Exceptional written and verbal communication skills, including the ability to communicate analytical findings and recommendations to technical and non-technical audiences.
• Demonstrated ability to build partnerships, influence organizational improvement and achieve results without direct supervisory authority.
• Demonstrated project management, facilitation and organizational skills with the ability to manage multiple complex assignments simultaneously.
• Proficiency with Microsoft Office applications and experience using business intelligence, performance reporting or data visualization tools.

Responsibilities

• Partners with executive leadership, portfolio managers and departments to develop enterprise performance metrics that measure progress toward the City's Strategic Plan and Council priorities, establishing targets, data ownership and governance practices that keep metrics consistent, credible and actionable.
• Leads development of enterprise standards, methodologies, governance practices and best practices for performance metrics, promoting consistency, quality, meaningful measurement and reliable decision-making across the organization.
• Facilitates development of shared performance frameworks and metrics that support One City initiatives, connecting departmental activities to enterprise and community outcomes that require cross-functional collaboration.
• Partners with departments to develop meaningful operational performance metrics that evaluate ongoing service delivery while ensuring those measures complement enterprise strategic metrics and organizational priorities.
• Plans and conducts program evaluations, operational assessments and process reviews to evaluate effectiveness, efficiency, operational performance, employee experience, community outcomes and alignment with organizational priorities, providing actionable recommendations that improve organizational performance and resource utilization.
• Facilitates discussions with executive leadership, portfolio managers and cross-functional teams to review organizational performance, identify opportunities for organizational learning and recommend adjustments to strategies, programs or performance metrics that improve organizational outcomes.
• Provides training, facilitation, coaching and technical assistance regarding development of performance metrics, program evaluation, benchmarking and continuous improvement practices, to build organizational capability.
• Develops executive dashboards, analytical tools and performance reports that communicate organizational performance, trends and evaluation findings in a clear and meaningful manner.
• Researches emerging trends, benchmarking data and best practices related to organizational performance metrics, program evaluation, municipal performance and organizational effectiveness.
• Leads special projects and participates on cross-functional teams supporting strategic organizational initiatives and continuous improvement efforts.

Skills

Organizational performance measurement

Strategic planning

Municipal government operations

Data governance

Continuous improvement

KPIs / evaluation frameworks

Quantitative & qualitative analysis

Facilitation & workshops

Communication skills

Partnership & influence

Project management

MS Office / BI tools

Education

Bachelor's degree in Public Administration, Business Administration, Public Policy, Organizational Leadership, Finance, Statistics, Economics, Data Analytics or related field

Tools

Microsoft Office

Business intelligence tools

Data visualization tools

Job description

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POSITION TITLE: Sr Analyst, Business Metrics (Full-Time Regular) (Classified)
REQUISITION #: req8614
DEPARTMENT: Finance Administration
LOCATION: 215 OFFICE BLDG
BENEFIT CATEGORY: Classified (Non-CBU) Classified Employee Benefit Highlights
EMPLOYMENT TYPE: Full-Time Regular
FLSA STATUS: Exempt
ANNUAL SALARY RANGE: $72,013.00 - 120,015.00 (Salaries are paid biweekly)
ANNUAL ANTICIPATED HIRING RANGE: $87,000.00 - 104,000.00 (Salaries are paid biweekly)
SELECTION PROCESS: Application deadline is 11:59 p.m. MT on 9/22/2026.At the City, we are focused on finding the strongest candidate for the role, and we recognize that excellence can come from a wide variety of experiences and paths. When reviewing applications, we consider an equivalent combination of knowledge, skills, education, and lived experiences that align with the minimum qualifications. If you are interested in this opportunity, we encourage you to view your background broadly and highlight the skills and experiences that best prepare you for the role.

The City of Fort Collins is a bias-conscious employer. We ask that you please avoid the use of photos when submitting a resume and/or an application for employment. You will receive an email acknowledgment when you have successfully submitted an application. Your completed application will be forwarded to the hiring manager. You will be notified if you are selected for further testing or interviews. Please keep your contact information up-to-date. The status of your application will be updated in your applicant profile.

Post-Offer Requirements

• Background check

(Background checks are considered in relation to the responsibilities and requirements of the position)

While the City of Fort Collins offers many remote and/or hybrid positions, all remote or hybrid work must be performed in the state of Colorado.

WhyWorkFor theCity of Fort Collins?

• Medical, dental, vision (for self, spouse, domestic partner, children) –eligibleonthe 1st of the month following date of hire
• Paid vacation, paid holidays, sick leave, and additional one-time bank of 40 PTO hours for new, full-time, Classified and Unclassified Management hires
• Retirement + companycontributions – after 6 month probation period andimmediate vesting
• Flexiblespending: Medical expenses FSA, dependent FSAor both
• EmployeeAssistance Program: counseling, legal,financialassistance
• Life insurance, short-term and long-term disability
• Wellness program, workout facilities
• Employee/family onsite health clinic
• Learning and development opportunities at all levels in the organization with opportunities for career mobility
• Collaborativework environment

To learn more about The City of Fort Collins and Our Community, please readOur Community and Our Organization Brochure

Job Summary

The Sr Analyst, Business Metrics provides enterprise-wide expertise in organizational performance metrics, program evaluation, and organizational effectiveness. Serves as an internal consultant, partnering with executive leadership, portfolio managers, and departments to develop meaningful performance metrics that improve organizational performance, strengthen data-informed decision making, and support achievement of the City's Strategic Plan.

They will support implementation of the City's Strategic Plan by developing outcome-focused performance metrics aligned with City Council priorities and the One City vision. Builds organizational capability by providing training, facilitation, coaching, and strategic consultation that enables leaders to use performance information to improve service delivery, evaluate organizational effectiveness, and continuously improve organizational results. Operates with a high degree of initiative and flexibility while leading complex cross-functional projects with minimal supervision.

Essential Duties and Responsibilities

The following duties and responsibilities are illustrative of the primary functions of this position and are not intended to be all inclusive.

• Partners with executive leadership, portfolio managers and departments to develop enterprise performance metrics that measure progress toward the City's Strategic Plan and Council priorities, establishing targets, data ownership and governance practices that keep metrics consistent, credible and actionable.
• Leads development of enterprise standards, methodologies, governance practices and best practices for performance metrics, promoting consistency, quality, meaningful measurement and reliable decision-making across the organization.
• Facilitates development of shared performance frameworks and metrics that support One City initiatives, connecting departmental activities to enterprise and community outcomes that require cross-functional collaboration.
• Partners with departments to develop meaningful operational performance metrics that evaluate ongoing service delivery while ensuring those measures complement enterprise strategic metrics and organizational priorities.
• Plans and conducts program evaluations, operational assessments and process reviews to evaluate effectiveness, efficiency, operational performance, employee experience, community outcomes and alignment with organizational priorities, providing actionable recommendations that improve organizational performance and resource utilization.
• Facilitates discussions with executive leadership, portfolio managers and cross-functional teams to review organizational performance, identify opportunities for organizational learning and recommend adjustments to strategies, programs or performance metrics that improve organizational outcomes.
• Provides training, facilitation, coaching and technical assistance regarding development of performance metrics, program evaluation, benchmarking and continuous improvement practices, to build organizational capability.
• Develops executive dashboards, analytical tools and performance reports that communicate organizational performance, trends and evaluation findings in a clear and meaningful manner.
• Researches emerging trends, benchmarking data and best practices related to organizational performance metrics, program evaluation, municipal performance and organizational effectiveness.
• Leads special projects and participates on cross-functional teams supporting strategic organizational initiatives and continuous improvement efforts.

Management Responsibilities

No

City Competencies

• Demonstrated cultural competence to effectively interact, work, and develop meaningful relationships with people of diverse identities, perspectives, and cultural backgrounds.
• Strong learning orientation. Leverages all resources and is creative in ways of learning for self to continue adapting to changing issues and trends.
• A desire and ability to understand the diverse needs of internal and external customers, and to create experiences and deliver services that exceed their expectations.
• A desire and ability to utilize digital tools for organizational information, individual, and teamwork.

Required Knowledge Skills and Abilities

• Knowledge of organizational performance measurement, performance metrics, program evaluation methodologies, benchmarking, data governance and continuous improvement practices.
• Knowledge of strategic planning, organizational effectiveness, business process improvement and municipal government operations.
• Ability to develop meaningful outcome-based performance metrics, key performance indicators and evaluation frameworks that support enterprise and operational decision making.
• Ability to analyze quantitative and qualitative information to evaluate organizational performance, identify trends and recommend opportunities for improvement.
• Ability to facilitate workshops, planning sessions and collaborative discussions that engage diverse stakeholders and build consensus around organizational performance metrics and improvement opportunities.
• Exceptional written and verbal communication skills, including the ability to communicate analytical findings and recommendations to technical and non-technical audiences.
• Demonstrated ability to build partnerships, influence organizational improvement and achieve results without direct supervisory authority.
• Demonstrated project management, facilitation and organizational skills with the ability to manage multiple complex assignments simultaneously.
• Proficiency with Microsoft Office applications and experience using business intelligence, performance reporting or data visualization tools.

Required Qualifications

Minimum Preferred Associates / Bachelor's degree or other specialized skill training / certification may be required in some positions Juris Doctorate required Bachelor's degree in Public Administration, Business Administration, Public Policy, Organizational Leadership, Finance, Statistics, Economics, Data Analytics or a related field, or an equivalent combination of education and progressively responsible work experience.

Experience Requirements

• Four years of progressively responsible experience in organizational performance metrics, strategic planning, program evaluation, business analysis, public administration, budgeting, organizational development or a related field, or an equivalent combination of education and experience.

The content in this posting was created for recruitment purposes. To view the full job description click the link below.

Sr Analyst, Business Metrics

The City of Fort Collins will make reasonable accommodations for access to City services, programs and activities and will make special communication arrangements for persons with disabilities. Please call [phone] for assistance.

Notice Regarding Medical and/or Recreational Marijuana Use

Because the possession and use of marijuana, whether for medical use or otherwise, constitutes a federal offense and because the City is a drug free workplace, the City will not accommodate the medical use of marijuana and enforces written policy prohibiting working for the City while marijuana is in the body. The fact that state law recognizes medical marijuana as a prescribed, or otherwise permitted, medication does not alter or otherwise change this policy.

TheCity is committed to equal employment opportunity for all applicants andemployees.Employment decisions will comply with all applicable lawsprohibiting discrimination inemployment. The City does not toleratebehavior that results in the terms and conditions ofemployment beingadversely impacted based on an employee’s protected status, or anybehaviorthat violates this policy.

Consistent with the City’s respect for the rights and dignity of each employee,the City is committedto providing a work environment that is free fromunlawful discrimination and harassment. The City prohibits discrimination orharassment based on protected characteristics, including race, color, nationalorigin, ancestry, creed, religion, sex, sexual orientation (including perceivedsexual orientation), gender, gender identity, gender expression, disability,age 40 years or older, pregnancy or related condition, military, veteran statusor uniformed service member status, genetic information, marital status or anyother status protected under federal, state or local law.

The City is committed to providing a healthy and safe work environment. Inaddition to the City’scommitment to equal opportunity employment, theCity strictly prohibits discrimination orretaliation against an employeewho raises any reasonable concern about workplace violationsofgovernmenthealth or safety rules or a significant threat to the health or safety of Cityemployees orthe public, if the City controls the workplace conditionsgiving rise to the threat or violation.

Note: Some information in your application may be public information under the Colorado Open Records Act.

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