Sr. Accounts Receivable Specialist

Mississippi State University; Starkville (MS); Hybrid; USD 32.000 - 48.000; Vollzeit

Zusammenfassung

Mississippi State University is seeking a detail-oriented cashiering assistant to support accounts services. You will handle payments, balances, and reconciliations while delivering excellent customer service to students, families, and departments.

Under supervision, you will process payments, assist with account questions, ensure FERPA compliance, and help implement new procedures. This on-site role requires strong communication and teamwork in a university setting.

Qualifikationen

• High school diploma and 3–5 years of relevant experience.
• Strong customer service and communication skills.
• Ability to adhere to FERPA regulations.
• Detail-oriented with reconciliation duties.

Aufgaben

• Assist customers in-person and on the phone with account concerns and payment questions.
• Process payments in the cashiering system and help students/parents interpret balances.
• Process cash receipt vouchers for cash, check, and wire payments to general ledger accounts.
• Record departmental deposit bank receipts to the appropriate general ledger account.
• Balance daily work and perform end-of-day reconciliation.
• Maintain payroll paper check log and distribute payroll checks after direct deposit enrollment verification.
• Assist in implementing new operational procedures.
• Assist in researching and resolving problems related to departmental transactions.
• Verify cashiering documents are imaged properly and stored per guidelines.
• Maintain compliance with security, audit procedures and university policies.

Kenntnisse

Customer service

Communication

Multitasking

Teamwork

Ausbildung

High school diploma

Jobbeschreibung

Position Function:

Under the direction of a team lead, this position is responsible for processing cashiering transactions, reconciling daily financial activity, and providing excellent customer service and operational support to students, parents, and departmental partners throughout the university.

Salary Grade:12

Please see Staff Compensation Structure or Skilled Crafts and Service Maintenance Compensation Schedule for salary ranges. For salary grade UC, these positions are "Unclassified" and salary ranges are determined by the hiring department.

Department Profile:

Account Services serves as MSU's go-to resource for understanding costs, managing bills, making payments, and receiving refunds — all with professional, courteous support and a commitment to keeping things simple and transparent.

Essential Duties and Responsibilities:

1. 1. Assist customers in-person and on the phone with account concerns and payment related questions while adhering to FERPA regulations.
2. 2. Process payments in the cashiering system and assist students and parents in interpreting their account balance.
3. 3. Process cash receipt vouchers to record cash, check, and wire payments to various general ledger accounts.
4. 4. Record departmental deposit bank receipts to the appropriate general ledger account.
5. 5. Balance daily work and perform end-of-day reconciliation.
6. 6. Maintain payroll paper check log and distribute payroll checks upon confirmation of direct deposit enrollment through Treasury Service
7. 7. Assist in the implementation of new operational procedures.
8. 8. Assists in the research and resolution of problems or questions related to departmental transactions as needed.
9. 9. Verifies that cashiering operations documents are imaged properly and that the retention of the operation’s electronic or physical documents and data are held to departmental guidelines.
10. 10. Maintains compliance with departmental security procedures, audit procedures and University business policies and procedures.

Supervisory Responsibility:

This position may supervise other non-exempt positions.

Minimum Qualifications:

Education High school diploma
Experience (yrs.) 3-5 years plus the education listed above

Knowledge, Skills, and Abilities:

• Well-developed interpersonal, teamwork, verbal and written communication skills
• Demonstrable commitment to promoting and enhancing diversity
• Demonstrated ability to manage/coordinate multiple tasks
• Independent self-starter with strong work ethic
• Strong customer service skills

Working Conditions and Physical Effort

• No unusual physical requirements. Requires limited lifting of files and records and nearly all work is performed in a comfortable indoor facility.
• Frequent- External imposed deadlines; set and revised beyond one’s control; interruptions influence priorities; difficult to anticipate nature or volume of work with certainty beyond a few days; meeting of deadlines and coordination of unrelated activities are key to position; involves conflict-resolution or similar interactions involving emotional issues or stress on a regular basis.
• Job frequently requires walking, sitting, reaching, talking, hearing, handling objects with hands.

Equal Employment Opportunity Statement:

Mississippi State University is an equal opportunity institution. Discrimination is prohibited in university employment, programs or activities based on race, color, ethnicity, sex, pregnancy, religion, national origin, disability, age, sexual orientation, genetic information, status as a U.S. veteran, or any other status to the extent protected by applicable law. Questions about equal opportunity programs or compliance should be directed to the Office of Civil Rights Compliance, 231 Famous Maroon Band Street, P.O. 6044, Mississippi State, MS 39762, [phone].

What do I do if I need an accommodation?

In compliance with the ADA Amendments Act (ADA), if you have a disability and wouldlike to request an accommodation in order to apply for a position with Mississippi StateUniversity, please contact the Department of Human Resources Management at tel: [phone] or [e-mail].

If you have any questions regarding this policy, contact the Department of Human ResourcesManagement at [phone] or [e-mail]. Upon request, sections of thisjob listing are available in large print, and readers are available to assist the visually impaired.