Sr Account Mgr

CITGO; Houston (TX); Remote; USD 90,000 - 150,000; Full time

Benefits offered by this job

Remote Work options

9/80 Work Schedule

Annual Vacation Incentive

Company-Paid Holidays

Excellent 401(k) Match

Performance Incentive

Education Assistance

Job summary

CITGO Petroleum Corporation is seeking a Sr. Account Manager - Marketer to develop and manage lubricant marketer relationships in a designated region. You will drive volume, profitability, and market share while coordinating cross-functionally with marketing, technical services, and supply chain.

The role emphasizes joint business planning, account development, and proactive market expansion, with an emphasis on independent leadership and strategic thinking to support CITGO's growth objectives.

Qualifications

• Demonstrated business-to-business sales or account-management experience.
• Experience managing distributors, marketers, wholesalers, or other channel partners.
• Strong business acumen and ability to develop account strategies balancing growth, profitability and credit exposure.

Responsibilities

• Develop and maintain strategic relationships with assigned lubricant marketers and distributors.
• Lead joint business planning with marketers and align with CITGO's objectives.
• Identify growth opportunities, expand market penetration and evaluate marketer capabilities.
• Provide field-level support for national and strategic accounts within the area.
• Coordinate with credit and support teams to manage accounts and ensure profitability.

Skills

B2B sales experience

Distributor/marketer management

Joint business planning

Strategic account development

Analytical thinking

Education

Bachelor's degree

Job description

CITGO PETROLEUM CORPORATION

CITGO Petroleum Corporation is a recognized leader in the refining industry and operates under the well-known CITGO brand. CITGO owns and operates three refineries located in Lake Charles, LA.; Lemont, IL.; and Corpus Christi, TX, and wholly and/or jointly owns 43 active terminals, nine pipelines and three lubricants blending and packaging plants. With approximately 3,300 employees and a combined crude capacity of approximately 829,000 barrels-per-day (bpd), positions CITGO as one of the best-branded supplier companies in the industry.

CITGO PETROLEUM CORPORATION

CITGO Petroleum Corporation is a recognized leader in the refining industry and operates under the well-known CITGO brand. CITGO owns and operates three refineries located in Lake Charles, LA.; Lemont, IL.; and Corpus Christi, TX, and wholly and/or jointly owns 43 active terminals, nine pipelines and three lubricants blending and packaging plants. With approximately 3,300 employees and a combined crude capacity of approximately 829,000 barrels-per-day (bpd), positions CITGO as one of the best-branded supplier companies in the industry. At CITGO our people are our most important resource. Our core values are Safety, Integrity, Respect, Accountability, and Care.

Job Summary

The selected candidate for this position MUST reside in Denver, CO or Phoenix, AZ. Relocation WILL NOT be offered. This position, Sr. Account Manager - Marketer, is an individual contributor sales role responsible for developing, managing, and growing assigned lubricant marketer relationships within a designated geographic region. The incumbent is accountable for achieving assigned volume, profitability, market share, and strategic growth objectives through effective management of existing marketers and the identification, recruitment, and development of new lubricant marketers. The Sr. Account Manager serves as the primary business partner to lubricant marketers, leading joint business planning activities, identifying growth opportunities, expanding product penetration, and ensuring alignment with CITGO's strategic objectives. The role requires a thorough understanding of lubricant distribution channels, market dynamics, competitive activity, pricing strategy, and customer profitability. The incumbent collaborates cross-functionally with marketing, technical services, customer service, supply chain, credit, and pricing teams to support marketer success and deliver exceptional customer experiences. This position operates with a high degree of independence and autonomy and is expected to provide strategic recommendations, mentor less experienced sales personnel, and contribute to the development of regional and national sales initiatives.

Job Duties

Marketer Development and Joint Business Planning

Develop and maintain strategic relationships with assigned lubricant marketers, distributors, and their key decision makers. Serve as the primary commercial contact responsible for understanding each marketer's business model, organizational capabilities, facilities, market coverage, sales resources, product mix, financial condition, and long-term objectives. Conduct structured quarterly business reviews with assigned marketers to evaluate results, opportunity pipelines, business-plan execution, market conditions, and corrective actions. Consult with marketers on sales strategy, product positioning, account development, inventory and service capabilities, and practices that support profitable growth of CITGO lubricant products.

Market Development, Marketer Engagement and Network Expansion

Communicate, correspond, and meet regularly with existing and prospective lubricant marketers. Retain and profitably grow existing marketer business while identifying and pursuing opportunities to expand CITGO's channel coverage and market penetration. Evaluate the ability of current marketers to serve priority markets, customer segments, product categories, and end-user opportunities. Work with marketers to strengthen their coverage, expand product offerings, improve product penetration, and develop new business within their markets. Identify distribution gaps and prospect for qualified new lubricant marketers where additional channel capability or coverage is needed. Evaluate prospective marketers based on strategic fit, market presence, sales capabilities, facilities, operational resources, financial condition, creditworthiness, product portfolio, and capacity to represent and grow the CITGO brand. Monitor and communicate competitive activity involving products, programs, pricing, incentives, service levels, logistics, channel strategies, and market positioning. Use this intelligence to recommend account-specific and broader market actions that improve CITGO's competitive position and support profitable growth.

Job Duties II

Sales Analysis, CRM, Forecasting and Administration

Analyze sales, volume, contribution, product mix, forecast accuracy, marketer performance, and market-coverage information to identify performance gaps and growth opportunities. Develop corrective action plans when marketer or territory results fall below established objectives. Prepare forecasts and reports that provide management with visibility into expected sales, marketer performance, opportunity development, competitive activity, risks, and corrective actions. Complete required expense budgets, expense reports, vehicle reports, and other sales administration responsibilities.

National and Strategic Account Support

Provide field-level support for national and strategic account locations within the assigned area. Coordinate with the appropriate national account owner, marketer, customer-service personnel, and internal support functions to facilitate location setup, product availability, delivery performance, issue resolution, and ongoing customer support. Determine the most appropriate service model for each opportunity based on account requirements, marketer capabilities, channel strategy, logistics, economics, and customer experience. Engage and support qualified lubricant marketers in national or strategic account fulfillment when doing so aligns with CITGO's account and channel strategy. Monitor location performance and elevate service, supply, delivery, product, or relationship issues that could affect customer retention or profitable growth.

Credit and Financial Risk Management

Partner with the appropriate Credit Manager to establish and maintain suitable credit arrangements for assigned and prospective marketer accounts. Coordinate with Credit and the marketer to address delinquent balances, resolve disputes, develop corrective proposals, and determine appropriate sales actions. Consider credit exposure and financial condition when recommending account growth, program investments, pricing support, or changes in the business relationship.

Minimum Qualifications

Bachelor's Degree required.

• Demonstrated business-to-business sales or account-management experience.
• Experience managing distributors, marketers, wholesalers, or other channel partners.
• Strong business acumen and the ability to develop account strategies that balance volume growth, profitability, investment, credit exposure, and long-term channel development.
• Ability to lead joint business planning and translate strategic objectives into measurable actions.
• Ability to evaluate marketer capabilities, market coverage, competitive position, sales performance, and financial considerations.

Job duties displayed above are not all-inclusive, site-specific responsibilities may be assigned.

Here Are The Incentives We Offer

• Remote Work options available for eligible positions
• Options are department and/or location specific
• 9/80 Work Schedule Option (where applicable)
• Annual Vacation Incentive (40-120 hours of additional pay) for Eligible Employees
• Paid Vacation Time
• Company-Paid Holidays
• Caregiver Leave
• Excellent 401(k) Match
• Pension Plan
• Performance Incentive
• Company-Paid Sick Leave and Long-Term Disability
• Medical, Dental, & Vision Plans; FSA and HSA options
• Company-Paid Life Insurance for Active Employees
• Healthy Rewards Program
• Serv ice Awards Program
• Educational Assistance Plan
• Dependent Children Scholarships
• Reimbursement for Gym Membership
• Employee Discount Programs
• On-site Health Clinic (select locations)
• On-site Cafeteria (select locations)
• On-site Credit Union and ATM (Corporate office only)
• On-site Fitness Center (select locations)

PLEASE NOTE ALL JOBS DO NOT QUALIFY FOR ALL PERKS

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Requisition ID - 2190