Sr. Account Manager - Laboratory Automation & Workflow Solutions

ThermoFisher Scientific; Cambridge (MA); On-site; USD 95,000 - 142,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plan

PTO 120 hours+

Holiday schedule

Parental leave

401(k)

Job summary

Thermo Fisher Scientific is seeking a Sr Account Manager in Massachusetts to grow revenue by developing strategic customer relationships across a broad portfolio of scientific products and solutions.

You will serve as a trusted advisor, leveraging scientific expertise and a consultative sales approach to help customers advance research, development and manufacturing initiatives, while collaborating with technical specialists and product teams to deliver integrated workflows.

Qualifications

• Bachelor's Degree plus 3-5+ years of commercial or technical sales experience in lab automation.
• Direct experience with automation scheduling/orchestration software and related platforms.
• Ability to engage with scientists, automation engineers, IT, procurement and senior decision-makers.

Responsibilities

• Increase revenue by developing and managing strategic customer relationships across diverse scientific products.
• Collaborate with technical specialists, product managers and support teams to deliver end-to-end solutions.
• Act as a trusted advisor to advance research, development and manufacturing initiatives.

Skills

Laboratory automation scheduling

Consultative sales

Scientific communication

Cross-functional collaboration

Account management

Education

Bachelor's Degree

Life Sciences, Chemistry, Physics, Engineering

Tools

Momentum Workflow Scheduling

Biosero GBG

Cellario

LIMS/ELN familiarity (SampleManager, STARLIMS, LabVantage)

Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

As a Sr Account Manager at Thermo Fisher Scientific, you will increase revenue by developing and managing strategic customer relationships across our diverse portfolio of scientific products and solutions. You will serve as a trusted advisor to customers, using your scientific expertise and consultative sales approach to help them advance critical research, development, and manufacturing initiatives. You will collaborate with technical specialists, product managers, and support teams to deliver comprehensive solutions that enable customers to make the world healthier, cleaner, and safer.

Requirements:

• Bachelor's Degree plus 3-5+ years of commercial, account management, business development, applications, or technical sales experience supporting laboratory automation solutions within pharmaceutical, biotechnology, CRO/CDMO, academic, or research environments.
• Preferred Fields of Study: Life Sciences, Chemistry, Physics, Engineering or related scientific field
• Direct experience with, or strong working knowledge of, laboratory automation scheduling and orchestration software, including platforms such as Thermo Scientific™ Momentum™ Workflow Scheduling Software, Biosero Green Button Go™ (GBG), and HighRes Biosolutions Cellario™.
• Understanding of how automation software integrates robotics, liquid handlers, analytical instruments, plate readers, incubators, sample storage systems, and other laboratory devices into coordinated and scalable workflows.
• Experience identifying customer workflow challenges and developing integrated solutions involving automation hardware, software, instrumentation, services, and implementation.
• Ability to engage effectively with scientists, automation engineers, laboratory operations, IT/informatics teams, procurement, and senior decision-makers throughout the sales process.
• Experience managing complex, multi-stakeholder opportunities involving lab automation, workflow integration, scheduling software, and professional services.
• Familiarity with Digital Science and laboratory informatics solutions is a plus, including familiarity with platforms such as Thermo Scientific™ SampleManager™ LIMS, STARLIMS™, LabVantage LIMS, Benchling, or similar LIMS/ELN solutions.
• Familiarity with broader digital laboratory technologies such as LIMS, ELN, SDMS, laboratory data management, instrument connectivity, APIs, cloud solutions, and system integration is preferred but not required.
• Familiarity with regulated laboratory environments, including GxP, 21 CFR Part 11, validation, and data integrity requirements, is also a plus.
• Valid driver's license and ability to travel up to 50-75% as needed

Compensation and Benefits

The salary range estimated for this position based in Massachusetts is $95,000.00-$142,475.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.