Sr. Account Manager (Fully Remote)

Doppler; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

Doppler is seeking a Senior Account Manager to own renewal and expansion revenue across a portfolio of existing customers. You will work alongside new-business AEs and Customer Success Managers to grow revenue and strengthen long-term relationships.

You will develop multi-year account plans, map stakeholders, and identify expansion opportunities while reducing churn. Previous MEDDPICC discipline and strong discovery skills are required to succeed in this role.

Qualifications

• 3+ years of account management or software sales at a B2B company, with a renewal quota.
• Strong discovery skills and experience selling to technical buyers.
• MEDDPICC discipline, CRM hygiene, and attention to detail.

Responsibilities

• Own renewal and expansion revenue across your portfolio, hitting quarterly and annual targets.
• Develop multi-year account plans mapping stakeholders and expansion potential.
• Make renewals predictable by reinforcing value and proactively managing churn risk.

Skills

Renewals

Expansion sales

Discovery skills

Tech buyers

CRM discipline

Tools

MEDDPICC

CRM hygiene

Job description

• Senior Account Manager responsible for renewals and expansion across existing managed sales customers.
• Work alongside new-business AEs and Customer Success Managers.
• Focus on the commercial side: renewal, expansion, and quota.

Key Responsibilities:

• Own renewal and expansion revenue across your portfolio, hitting quarterly and annual targets.
• Develop multi-year account plans mapping stakeholders and expansion potential.
• Make renewals predictable by reinforcing value and proactively managing churn risk.

Requirements:

• 3+ years of account management or software sales at a B2B company, with a renewal quota.
• Strong discovery skills and experience selling to technical buyers.
• MEDDPICC discipline, CRM hygiene, and attention to detail.

Doppler

Doppler is a developer-first secrets management platform that helps startups and enterprises securely manage app configuration and secrets. With over 78,000 users and a small, entrepreneurial team, they value self-awareness and meaningful impact.