Sr. Account Manager

Lowe's; United States; Remote; USD 86,000 - 146,000; Full time

Job summary

A leading company is seeking a Sr. Account Manager to drive sales for large Pro customers. This role involves building relationships, conducting market research, and leveraging product solutions to achieve sales gains. The candidate will engage with decision-makers, negotiate contracts, and work cross-functionally to enhance service levels. Ideal candidates will have a Bachelor’s degree and extensive sales experience, particularly in the home improvement sector.

Qualifications

• 4+ years relevant professional sales experience or 8+ years in lieu of degree.
• Experience selling to strategic accounts or B2B selling.

Responsibilities

• Drive Pro sales through market research and client meetings.
• Conduct 12-15 sales calls weekly to review products and schedules.
• Negotiate pricing and contract terms to close sales.

Skills

Communication

Sales Strategy

Education

Bachelor’s Degree in Business

Tools

Microsoft Office

CRM technology

Job description

Purpose of Role:
The primary purpose of this role is to drive sales for Lowe's largest regional pro customers at a faster rate than the general populace of Lowe's pro customers. This will be accomplished by building relationships with larger Pro customers and leveraging opportunities to deploy product and account management solutions, resulting in sales gains. Additionally, the Sr. Account Manager will attend tradeshows, conduct jobsite/customer office visits in an effort to introduce more product categories, promotional pricing, key product solutions and close sales.

Responsibility Statements:
• Drive Pro sales for assigned and Prospect portfolio of customers by conducting market research, cold calling, following through on lead generation, meeting with clients/customers on a regular basis in their place of business, jobsites and tradeshows.
• Schedule regular visits to worksites to determine to identify if additional product is needed, take order, work with store to fulfill the order.
• During customer meetings, negotiate pricing and contract terms in order to close sales.
• Conducts district level research of pro customer opportunities to find the highest opportunity customers to pursue.
• Works with assigned accounts and pulls together all relevant information to create an effective strategy to deploy for their assigned accounts.
• Works cross-functionally with District Managers and Store Managers to bring the services and products needed to increase pro sales, with each of the PSMs customers.
• Meets the highest level purchasing decision makers to conduct supplier annual reviews, coordinate and lead quarterly and annual planning and production meetings, hold vendor specific trade shows, board of director vendor approval meetings, etc.
• Conducts 12-15 sales calls each week to review products, production schedules, planning schedules, delivery timing and new product introductions; ensuring these sales calls are scheduled 1-2 weeks in advance.
• Applies a consultative selling strategy to understand the needs of the customer and apply a proactive selling approach when scheduling on-going follow-ups with sales opportunities.
• Builds strong working relationships with District Managers, Store Managers, Regional Vice Presidents.
• Uses all relevant selling tools, selling programs and fulfillment channels to bring the most effective solutions that will most benefit their pro customer.
• Updates District Manager on a weekly basis in regards to sales and customer opportunities, wins and sales performance, including yearly planned sales.
• Influences the District Manager and store managers in regards to service levels and in stock levels needed to assist specific customer needs.
• Works cross functionally with district and regional based merchandising team members to ensure the proper and most relevant products related to their managed account customers.
• Communicates effectively with Regional Pro Sales Director and Divisional Sales Director.
• Researches and analyzes the market to ascertain competitive service levels, Pro programs, and price ranges in order to leverage trends and better serve customers.
• Integrates with customer’s accounting and business operations practices to best support and integrate processes between Lowe’s and customer’s purchasing and accounting systems.

REQUIRED EDUCATION/EXPERIENCE:
• Bachelor’s Degree in Business or related field and 4+ years relevant professional sales experience OR 8+ years relevant professional sales experience in lieu of degree
• Experience selling products and services to strategic accounts and/or Business to Business selling
• Strong communications skills to interact with customer accounts
• Working knowledge of Microsoft Office including Excel, Teams
• Experience with CRM technology
PREFERRED EDUCATION/EXPERIENCE:
• Sales experience in the maintenance, repair, operations, construction, home improvement, or property maintenance industry

Pay Range: $86,900.00 - $145,100.00 annually

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.