Sr Account Manager

CSP; Auburn (AL); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401k with company match

Flexible spending accounts

Job summary

CSP is a leading Tier One supplier specializing in lightweight, advanced composite components for transportation. The role focuses on owning strategic customer accounts, developing account strategies, and leading cross-functional teams to grow revenue and profitability. You will drive quotations, negotiations, and program lifecycles while mentoring junior staff.

The position requires strong executive communication, a deep understanding of OEM/Tier 1 cycles, and travel up to 25%.

Qualifications

• Bachelor’s degree in Engineering, Business, or related field or equivalent experience.
• Advanced negotiation and commercial strategy experience.
• Executive-level communication and presentation skills.

Responsibilities

• Serves as the voice of the customer by communicating needs, priorities, and concerns internally.
• Owns and manages strategic customer accounts.
• Develops and executes account strategies to grow revenue and profitability.
• Leads quotation strategy and commercial negotiations.
• Presents complex commercial and technical proposals to customer leadership.
• Leads cross-functional teams supporting customer programs and launches.
• Oversees program lifecycle management and escalation resolution.
• Supports forecasting, budgeting, and long-range planning.
• Mentors Account Managers and Inside Sales Specialists.
• Documents opportunities in the CSP account planning tool and tracks progress.

Skills

Account management

Sales strategy

Negotiation

Executive communication

Education

Bachelor's degree

Advanced degree preferred

Job description

CSP is the industry leader in the formulation and molding of lightweight, advanced composite components for the transportation industries. As an innovative, full-service Tier One supplier, we offer an entrepreneurial environment where you’re only limited by your own imagination. In addition to our team-focused environment, we provide industry-leading benefits, called BENEfits4U. Our comprehensive offering includes: affordable medical, dental, and vision care; flexible spending accounts; life insurance; 401k with company match and much, much more.

Essential Job Functions

• Serves as the voice of the customer by communicating customer needs, priorities, and concerns internally and escalating issues to the appropriate cross‑functional teams for timely resolution.
• Owns and manages strategic customer accounts.
• Develops and executes account strategies to grow revenue and profitability.
• Leads quotation strategy and commercial negotiations.
• Presents complex commercial and technical proposals to customer leadership.
• Leads cross‑functional teams supporting customer programs and launches.
• Oversees program lifecycle management and escalation resolution.
• Supports forecasting, budgeting, and long‑range planning.
• Mentors Account Managers and Inside Sales Specialists.
• Documents opportunities in the CSP account planning tool and regularly tracks and reports progress, activity, and outcomes.

Qualifications and Requirements

• Bachelor’s Degree in Engineering, Business, or related field, or equivalent experience; advanced degree preferred.
• Minimum 8 years of progressive account management or sales experience.
• Demonstrated success managing complex or strategic customer accounts.
• Strong understanding of OEM and Tier 1 sourcing and product development cycles.
• Advanced negotiation and commercial strategy experience.
• Executive‑level communication and presentation skills.
• Ability to travel to customer and company locations up to 25%.

If you enjoy innovation, and an opportunity to learn and contribute to a growing organization, CSP is the place for you! Being a CSP employee means having the opportunity to see your impact every day. Our work experience is the combination of everything that’s unique about our culture, our core values, our commitment to your success, and most importantly, our people. We are a team of self-disciplined, hardworking, curious, trustworthy and humble people who make choices according to what is best for the team. We live to collaborate and make a difference.